Sample Dialogue:
Making a Complaint at a Restaurant
Customer 1: There is a hair in my food.
Waiter: I’m sorry about that.I will get you a new dish.
Customer 1: Thank you.
Customer 2: My food is not cooked.
Waiter: I’m very sorry. I will get you a new dish also.
[10 minutes later]
Waiter: Here you go; it’s on the house.
Customer 1: Thanks!
Customer 2: Thank you!
Hotel Vocabulary
Hotel / Queen bedLobby / King bed
Concierge / Suite
Front desk / Room service
Single room / Wake-up call
Double room / Pool
Check-in /
What time is check-in? / What time is checkout?
Check-out /
We have no vacancies.
- What kind of room would you like?
- How many nights?
- Would you like a wake-up call?
- Would you like room service? /
- I’d like to book a room
- Do you have any suites?
- Two nights, please.
- Yes, I would like a wake-up call at 6 AM.
- No, I don’t want room service.
Blue Sky Hotel
Room Types / Number of RoomsDouble / 3
Queen / 5
King / 6
Suite / 1
* One pool
Guest Reservations
Guest Name / Room Type / Number of Nights / Wake-up call / Room ServiceEmilio Estevez / King / 2 / Yes, 7 AM / No
Questions to ask:
- What type of room would you like?
- How many nights?
- Would you like a wake-up call? What time?
- Would you like room service?
Seaside Hotel
Room Types / Number of RoomsSingle / 5
Double / 3
Queen / 5
King / 3
* One pool
Guest Reservations
Guest Name / Room Type / Number of Nights / Wake-up call / Room ServiceMaria Lopez / Double / 2 / Yes, 7 AM / No
Questions to ask:
- What type of room would you like?
- How many nights?
- Would you like a wake-up call? What time?
- Would you like room service?
Hotel Guest Sheet
“I’d like to book a room please.”
Make the following reservations:
- King room / 3 nights
- Queen room / 7 nights
- Single room / 1 night
My Reservations
Hotel Name / Room Type / Number of Nights / Check-in time / Check-out timeQuestions to ask:
- Do you have any [room type]?
- Do you have a pool?
- What time is check-in?
- What time is check-out?
Hotel Guest Sheet
“I’d like to book a room please.”
Make the following reservations:
- Single room / 5 nights
- Queen room / 7 nights
- Double room / 1 night
My Reservations
Hotel Name / Room Type / Number of Nights / Check-in time / Check-out timeQuestions to ask:
- Do you have any [room type]?
- Do you have a pool?
- What time is check-in?
- What time is check-out?
Airplane Vocabulary Sheet
Airplane Airport
Check-in
Boarding pass
Ticket agent Luggage
Passengers Pilot
Flight attendant Baggage claim
Window seat Aisle seat
First class Economy class
One-way ticket Round trip ticket
Destination
Train Station Vocabulary
Train Train station
PlatformConductor
Dining carSleeping car
Instructions: Label the pictures
Travel Dialogue
Ticket agent: Where is your______?
Passenger: I’m flying to ______.
Ticket agent: One-way or ______?
Passenger: ______.
Ticket agent: ______or first class?
Passenger: ______, please.
Ticket agent: What kind of ______would you like?
Passenger: I’d like a ______, please.
Vacation Vocabulary
Travel Trip
Pack Travel to another country
Countryside Beach
Swim Surf
Sunbathe Sightsee
Tour Tour guide
Camera Museum
Souvenirs
Monuments
Instructions: Fill in the gaps using the words below.
Kim: Where did you go on ______?
Vladimir: I went to the ______.
Kim: What did you ______?
Vladimir: A bathing ______, shorts and t-shirts.
Kim: What about a ______for pictures?
Vladimir: Yes, and I took many ______.
Kim: What did you ______on vacation?
Vladimir: I ______and ______.
Kim: Sounds like fun! Did you go on a ______?
Vladimir: Yes, through the city. The ______was really nice and funny.
Kim: I want to ______to Mexico one day!
Words:
suittour
travelswam
camerapack
tour guidebeach
vacationgo
photossurfed
do
Vocabulary Sheet:
Making Plans
Hangout / Get together /
Do you want to hangout? / Do you want to get together?
What do you want to do? / Where should we meet? / Let’s go shopping.
Let’s go to the movies. / Let’s go to the beach.
Let’s go to the park. / Let’s go out to eat.
Can I take you out? /
Let’s meet at the bus station at one o’clock.
Making Plans
Instructions: Fill in the gaps below.
George: Hi Barack!
Barack: Hey George.
George: Do you want to ______?
Barack: Sure, what do you ______?
George: Let’s go ______.
Barack: Where should we meet?
George: ______.
Barack: What time?
George: ______.
Barack: Okay, ______.
Brownie Cookies Recipe
Directions:
First, preheat the oven to 350 degrees.
Next, mix one stick of butter, one cup of sugar and one chocolate bar until smooth.
Then, addtwo eggs and mix.
In another bowl, mixone cup of flour, ¼ cup of cocoa powder and a pinch of salt. Thenpour into the first bowl.
Next, add1/8 cup of vanilla extract and one bag of chocolate chips.
Then, drop spoonfuls of batter onto the baking sheet.
Finally, bake for 15 minutes.
Cooking Vocabulary
To cook / cooking / BakeFry / Grill
Boil / Ingredients
Stir / Pour
Chop / Knife
Roll / Rolling pin
Add / Bowl
Spatula / Mix
Pan / Pot
Oven / Measuring cup
Recipe / First…
Next…
Then…
Finally…
Shopping Vocabulary
Shop/shopping / StoreShopping mall / Market
Grocery store / Shop online
Price / Sale
Merchant / Customer
To bargain / Do you sell…?
I’ll take two cookies, please. /
I’ll give you five for $4.
Regular price: $149.00 /
Sale price: $79.00 That’s a bargain!
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