AT3 Project Cover Sheet
Course Code/Name:Learner Name: / Date:
Unit Code: / CPPDSM3019
Unit Name: / Communicate with clients as part of agency operations
Assessment for this unit of competence for this Learner will be undertaken using the following assessment tools (Tick those tools that will be used)
P / Project/s (AT3)
No additional assessment tasks required
The Learner has been assessed as satisfactory in the elements and performance criteria, critical aspects for assessment, required skills and knowledge for this unit and the evidence presented is:
Authentic / Valid / Reliable / Current / Sufficient
Assessor Stamp / Assessor signature / Date
Satisfactory / Not Yet Satisfactory
If the Learner is not yet satisfactory in this unit – date for reassessment
Strategies to address gaps in performance Assessor/ Facilitator comments
I declare that I understand how assessment will take place for this unit. I also understand that work completed towards this assessment must be verifiably my own.
Learner’s name / Learner’s signature / Date
Project Guidelines: Please read the following project guidelines carefully
· Produce a plan/report outlining the solutions that could be provided for each of the criteria outlined in the project requirements provided below.
· If you have questions and other concerns feel that may affect your submission of the report/brief, please inform the assessor immediately.
· Please read introduction carefully, and then answer all the required criteria.
· Remember your work must reflect competency at Australian Qualifications Framework Level – Level IV Certificate IV
At Level IV the Characteristics of Learning Outcomes are:
· Breadth, depth and complexity of knowledge and competencies would cover a broad range of varied activities or application in a wider variety of contexts most of which are complex and non-routine.
· Leadership and guidance are involved when organising activities of self and others as well as contributing to technical solutions of a non-routine or contingency nature.
· Performance of a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills.
· Applications involve responsibility for, and limited organisation of, others.
Proof of competence with this qualification requires a learner individual to:
· demonstrate understanding of a broad knowledge base incorporating some theoretical concepts
· apply solutions to a defined range of unpredictable problems
· identify and apply skill and knowledge areas to a wide variety of contexts, with depth in some areas
· identify, analyse and evaluate information from a variety of sources
· take responsibility for own outputs in relation to specified quality standards
· take limited responsibility for the quantity and quality of the output of others.
Introduction
· The purpose of this assessment is for you to demonstrate the ability to fulfill the requirements of the performance criteria outlined for this unit of competency.
· You should make reference to organisations workplace documents, policy and procedure, and reports and may use your learner guide, magazines, industry magazines, brochures, periodicals, books, scholarly publications, etc. that you can find to obtain information about the relevant project criteria, but you are not limited to these.
Make sure, that you keep accurate records on all sources of information so that you can document your sources with accurate in-text citations and in the reference section at the end of your submission.
· You are expected to work in a group or by yourself and provide complete minutes of the meetings and discussion notes for the assessment task project.
Instructions on Writing a plan/ report
You should submit your report/proposal/checklist information in the following format:
1. Answer each and every criteria/question.
2. Support your submission by referring to workplace documentation
3. Provide complete information about any legislations being explained and used.
4. Do not assume that the trainer understands everything.
Please provide a response, in detail, to the following criteria with reference to the (or other) workplace.
Learners should undertake the following project(s) as directed by the trainer/ assessor.
Project
1. When working in property services it is essential to identifying changes to legislation and industry codes of conduct affecting agency operations and to maintaining appropriate and up-to-date records of legislation and industry codes of conduct.
To assist an agent to be compliant the Office of Fair trading has established the following Email alert services
Property industry news email alert service -Subscribe to Property industry news
Associations law news email alert service -Subscribe to Associations law news
Please access the Office of Fair Trading website (http://www.fairtrading.nsw.gov.au/ftw/About_us/Online_services/eNews.page?) and subscribe to each of the alert services.
Please submit your acknowledgement of subscription from the Office of Fair Trading and send us a copy of screenshot.
Doc ID: CPPDSM3019 AT3 / 18/02/2016Version: 3
Approved by: © The Australian Salesmasters Training Co / Page 3 of 3
File Location: S:\Learning & Assessment Resources\Real Estate\Certificate of Registration - NSW\Correspondence\CPPDSM3019 AT3 Project (L).doc