St. Helen Catholic Church

Parish Office Receptionist

Ministerial Character

The Pastor is the visible principle and foundation of unity in the Parish (St. Helen Catholic Church - Georgetown, Texas) which the Bishop has entrusted to him. He makes Christ’s mission present and enduring in the parish. In order to fulfill his mission, the Pastor employs suitable, chosen collaborators (clerics, religious, or lay people). He shares with them his mission and entrusts various responsibilities to them.

Positions employed at St. Helen Catholic Church - Georgetown, Texas help to extend the ministry of the Pastor in particular ways as outlined in the job description. Therefore, the employee in this position is closely connected to and assists the Pastor in the performance of his ministry and thereby engages in ministry for the Church.

Job Summary:

The Bilingual Receptionist is responsible for attending to visitors and dealing with inquiries on the phone and face to face from the public. In addition, supplies information regarding the Parish to the faithful and general public. The position reports to the Office Manager and operates under close supervision with little latitude for the use of independent judgment and initiative.

Essential Job Duties:

  • Provide, in a pleasant and professional manner, a cordial welcome to all visitors and callers to the Parish.
  • Create a welcoming, open, and helpful atmosphere for staff and visitors.
  • Respond to incoming calls and deal with inquires for the Parish offices, directing callers and/or providing information. Take accurate messages and route them to staff in a timely manner.
  • Notify staff of visitor's arrival.
  • Handle incoming and outgoing mail.
  • Provide general administrative and clerical support and maintain office supplies inventory.
  • Schedule Mass intentions to include the clerical endowment fund.
  • Spend 30 minutes in the Eucharistic Adoration chapel daily.
  • Maintain a work schedule and full time attendance according to established Parish business hours.

Knowledge, Skills and Abilities

  • Knowledge of Roman Catholic teachings, parish and diocesan structure.
  • Ability to work in a multi-cultural parish serving various cultures and a wide range of age groups.
  • Ability to provide excellent customer service and work effectively with staff, clergy, and laity.
  • Ability to operate various word-processing software, spreadsheets, and database programs.
  • Ability to organize, prioritize and utilize effective time management techniques.
  • Ability to maintain confidentiality at all times.
  • Ability to carry out multiple tasks and meet deadlines.
  • Ability to follow instructions furnished in verbal or written format.
  • Ability to proficiently communicate in English and Spanish (writing, reading and conversing).

Minimum Qualifications:

Education and Trainings:

  • High School Diploma or GED acceptable to Texas Education Agency.

Experience:

  • One (1) year of full time wage earning related work experience is required.

Language:

  • Bilingual English-Spanish (proficient in writing, reading and conversing).

Catholic Requirement:

  • Must be a practicing Roman Catholic in good standing.

Licenses/Certifications:

  • Valid Texas driver’s license.
  • Must maintain compliance with the Diocese of Austin Ethics and Integrity in Ministry (EIM) policies throughout the employment period.

Send resume to: Olga Alegria –