In-Home Assistance Options
Henderson and Buncombe Counties
The Area Code for these numbers is 828
In-Home Assistance Agencies
Can generally be divided into three types, though it is important to ask any agency to outline all of their services and programs to determine what might be pertinent for you.
• Home Health Agencies: Provide comprehensive home health services such as skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and certified nursing assistants (CNA). They are generally Medicare-certified and usually also accept Medicaid as well as other insurances. Private pay arrangements are possible.
CarePartners Buncombe Co. 277-4777
Henderson Co. 233-4777
Gentiva 298-1370
Pardee Home Care (Henderson and Buncombe counties) 692-1846
Park Ridge Home Health (Henderson and Buncombe counties) 687-5261
• Home Care Agencies: May provide skilled nursing services, but at least provide certified nursing assistants (CNA) to assist with personal care needs, such as bathing and dressing and the monitoring of vital signs. May also provide companion aides to assist with other needs, such as meal preparation and errands. Usually Medicaid-certified and accept some private insurances as well as private pay.
Advantage Home Care Buncombe Co. 225-0810
Always Best Care Senior Services 989-7263
A New Hope Home Care 255-4446
Banaltrum Private Duty Caregivers 251-0034
Bayada Nurses Henderson Co. 696-1900
Buncombe Co. 681-5100
BrightStar Lifecare 255-1733
Caring Hearts and Hands 333-5051
Comfort Keepers 687-1199
Compassionate Home Care 696-0946
Griswold Home Care 348-1888
Home Carefree 277-1580
Home Helpers 694-0000
Home Instead Senior Care 274-4406
Homewatch Caregivers 676-1585
Interim HealthCare 274-2082
Maxim Healthcare 299-4388
Mountain Home Care 684-6444
Premier Home Health Care 277-5950
ResCare 252-0891
Senior Matters Extended Services 771-0802
Tore’s Home Care Services 884-5007
T.L.C. For You, Inc. 670-1379
Turning Point Services 296-0510
TRH Home Health Services 883-5254
Visiting Angels 665-3944
• Companion Agencies: Provide companion aides only to assist with non-medical needs such as meal preparation, errands, companionship, organizational tasks, etc.
Private pay or private insurance.
Seniors Helping Seniors 236-0662
Other In-Home Assistance Options
• Alzheimer’s Association: Staff provides support and resources related to easing the burden on caregivers. Funds may be available for in-home help/respite care for families coping with dementia.
Western NC Chapter Office, Asheville 1-800/522-2451
• Blind/Low Vision Services: Assessment and assistance related to impairment of sight that may interfere with one’s ability to function independently at home. Adaptive equipment and adaptation-related classes are available to eligible individuals. Must have a physician verify vision impairment. No cost.
In Henderson County, contact Dept. of Social Services 697-5500
In Buncombe County, contact Dept. of Social Services 250-5500
• Case Management Services: Comprehensive assessment of and assistance with needs related to the whole person, usually with the goal of assisting persons to remain living at home. Involves linkage, coordination and monitoring of needed services, and may involve in-home counseling. Private pay or private insurance.
Aging Advocates 225-0790
Care Partners At Home 277-4886
FIG Services, Inc. 698-9486
Senior Care Consulting 337-1776
WNC Geriatric Care Management 776-4269
• Durable Medical Equipment/Therapy Agencies: Assist with the setup and maintenance of and education about home medical equipment, possibly including infusion therapy and/or respiratory therapy equipment. Reimbursed through Medicare, Medicaid, private insurance or private pay.
Advanced Home Care 285-9005 Apria Healthcare 684-9981
Blue Ridge Home Care Asheville: 277-7514
Coram Healthcare 258-1150
Park Ridge Home Medical Equipment 651-4992
Piedmont Medical Sales and Rentals 697-2942
PSA Healthcare 1-800/753-6740
United Medical 692-1024
Whitley Home Medical Equipment 692-4766
• Elder Neighbor/Senior Companion Programs: Volunteers visit with and/or assist older adults with errands, household tasks, and outings.
In Henderson County, contact Council on Aging 692-4203
In Buncombe County, contact Council on Aging 277-8288
• Errand Services: Provide an array of services, which may include handyman, housecleaning, yardwork, shopping, and transportation. Private pay.
Fusco Concierge Service 279-9971 Honey-Doers 606-8968
• Family Caregiver Support Program-Land of Sky Regional Council:
Provide information about and/or funds for in-home/respite care options. 251-6622
• Handyman Programs: Provide assistance with minor home repairs, including the installation of adaptive equipment such as grab bars. May ask for reimbursement for supplies, or donation only.
In Henderson County, contact the Council on Aging 692-4203
In Buncombe County, contact the Council on Aging 277-8288
•
Home Repair: Provide low-income households with weatherization repairs to save energy, repairs for major health and safety hazards, rehabilitation for distressed housing and special needs repairs for handicapped living arrangements. May be free or fees based on sliding scale. May need to own home.
In Henderson County: For weatherization, contact WCCA 693-1711
For general home repair, call Housing Assistance 692-4744
In Buncombe County: For home repair and weatherization, call ABCCM 683-1033
For weatherization only, call Opportunity Corp. 252-2495
For rural home repair and weatherization,
call Mountain Housing Opportunities 254-4030
In Buncombe
and Henderson Co.: For assistance with the building of ramps and other
accessibility related modifications, contact the state
office for Vocational Rehabilitation’s Independent
Living Program 670-3377
• Hospice/Palliative Care: Palliative care is available to assist with chronic illness and pain control; a terminal diagnosis is not required. Hospice care provides nursing and support services to assist dying persons and their caregivers. Support and counseling for the bereaved, including children, is also available. Reimbursed through Medicare, Medicaid, and local funds.
In Henderson County, contact Four Seasons Hospice and Palliative Care 692-6178
In Buncombe County, contact CarePartners Hospice 255-0231
• Housing Assistance: Financial assistance with housing needs.
In Henderson County: For information about some senior housing options,
contact the Council on Aging 692-4203
For subsidies of single-family dwellings through
Section 8 program, contact WCCA 693-1711
For subsidized apartments, call the Housing Dept. 692-6175
In Buncombe County: For information about some senior housing options,
contact the Council on Aging 277-8288
For subsidies of single-family dwellings through
Section 8 program, contact Housing Authority 257-2653
For subsidized apartments, call Housing Authority 258-1222
• Lifeline/Personal Emergency Response Systems: Such systems provide quick and easy access to emergency assistance at the push of a button (necklace, bracelet, etc.) Charges average $35/month with one-time setup fee. Usually private pay; some programs offer payment plans or provide discounts for low-income clients.
Direct Link - Home Helpers (payment plans available) 694-0000
Lifeline - Mission Hospital (subsidies available in some cases) 213-4881
Lifeline - Pardee Hospital 692-9061
Lifeline - Park Ridge Hospital 681-2153
Link to Life Home Medical Alert Systems, Inc. 645-6676
• Meals on Wheels (MOW):
Home-delivered hot meals available Monday through Friday.
Frozen meals may be available for weekends or special circumstances. Other services provided may include minor home maintenance/repair, and the provision of pet food and nutritional supplements, such as Ensure. No charge for those 60 years of age and older.
(If MOW is not a viable option for you, consider contacting an errand service like those listed on the previous pages, or contact catering businesses and restaurants.)
In Henderson County, contact the Council on Aging 692-6693
In Buncombe County, MOW is its own non-profit entity 253-5286
• Medicaid pays for Personal Care Services (PCS), a program that provides CNAs to assist with daily bathing, dressing and other tasks, and for the Community Alternatives Program (CAP), a more comprehensive in-home assistance service for persons at risk
of placement in a nursing facility. One may apply for Medicaid at your local Department of Social Services (DSS).
For PCS in Henderson County, contact DSS 697-5500
For PCS in Buncombe County, contact DSS 250-5500
For CAP in Henderson County, contact Pardee Home Health 692-1846
For CAP in Buncombe County, contact DSS 250-5500
• Medical Equipment Loan Programs: Provide durable medical equipment such as walkers, canes, etc. on a loan basis to support independence.
In Henderson County, contact St. James Episcopal Church 692-8850
In Buncombe County, contact ABCCM 259-5339
Or Red Cross 258-3888
• Subsidized In-Home Aide/Homemaker Services: CNAs or companion aides provide housekeeping, errands, companionship, and possibly bathing and other hands-on assistance through public funds for those who qualify. Waiting lists often exist.
In Henderson County, for homemaker services, contact Dept. of
Social Services (DSS) 697-5500
For aide assistance, contact CarePartners-VHP 692-3174
Subsidized In-Home Aide/Homemaker Services cont.-
or Pardee Home Care 692-1846
In Buncombe County, for all subsidized services, contact DSS 250-5800
• Telephone Reassurance: Calls made to homebound persons, or persons at home call central location to check in, with the goal of ensuring health and safety. No cost.
In Hendersonville, contact Sheriff’s Dept. 697-4915
In Fletcher, contact Police Dept. 687-7922
In Buncombe County, contact Sheriff’s Dept. 250-4492
• Veterans’Administration (VA): May have funds available to assist veterans in obtaining home care or respite care. Eligibility may be based on factors such as military service history and income. 298-7911
The National Caregiver Support Line Toll-Free number for veterans 1-855-260-3274
For information and referral regarding other services and programs including transportation, medication assistance and general financial assistance call 2-1-1
SafeLink Wireless (safelinkwireless.com) 1-800-378-1684
Provides free phone with 250 minutes per month-at no cost-income restrictions
apply.
6
May, 2014