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Control and restrain others in specified situations

Level / 4
Credits / 4

PurposeThis unit standard is for security staff and other persons who, in specified situations, are authorised to control and restrain others.

People credited with this unit standard are able to:

–demonstrate knowledge of control and restraint;

–explain risks associated with control and restraint and strategies to minimise them;

–demonstrate use of control and restraint procedures and techniques; and

–complete post-control and restraint incident procedure.

Subfield / Security
Domain / Security Staff Services
Status / Registered
Status date / 25 July 2006
Date version published / 25 July 2006
Planned review date / 31 December 2011
Entry information / Prerequisites: Unit 21737, Manage violence and personal safety as a security officer; and Unit 21738, Demonstrate lawful use of force in a security context; or demonstrate equivalent knowledge and skills.
Accreditation / Evaluation of documentation and visit by NZQA and industry.
Standard setting body (SSB) / ElectroTechnology Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference / 0003

This AMAP can be accessed at

Special notes

1This unit standard is intended for but not restricted to assessment in a security industry employment context. It may be assessed against only in contexts in which control and restraint is authorised by law and relevant policy.

2Control and restraint differ from calming and restraint, which is covered by different law and standards.

3Persons authorised to use control and restraint procedures are required to demonstrate current competence related to control and restraint annually, as specified by the employing authority.

4References

Children, Young Persons, and their Families Act 1989;

Crimes Act 1961;

Crimes of Torture Act 1989;

Health and Safety in Employment Act 1992, and its associated regulations;

New Zealand Bill of Rights Act 1990;

Summary Offences Act 1981;

Trespass Act 1980, and legislation specific to the employment context in which assessment against the unit standard is conducted, including but not limited to:

Aviation Crimes Act 1972;

Courts Security Act 1999;

Maritime Transport Act 1994;

and their subsequent amendments and replacements.

5Definitions

Approved equipment – equipment approved by a competent authority for use in control and restraint situations.

Assessed need – the need assessed by the person dealing with the situation to which the need relates; based on the facts evident to the person at the time and a reasonable and logical analysis of them, including risk assessment.

Authorised – sanctioned by law, organisational policy, and relevant instructions.

Best practice – an approved current method or way of doing something that, in the circumstances, achieves the required outcome.

Competent authority – the entity authorised in law to specify control and restraint policy, procedure, and practice in the context in which assessment is conducted.

Control and restraint – a discipline sanctioned in law, involving authorised policies, procedures, techniques, and actions that may be used to restrict a person’s freedom of action and prevent injury to self and/or to others.

Management – includes but is not limited to: risk assessment; response, including physical intervention and damage limitation; reporting and recording; task prioritisation; and other action taken by the security officer in accordance with assessed need and relevant instructions.

Relevant instructions – may include but are not limited to: applicable policies, procedures, manuals, and directives; oral, written, or electronically transmitted instructions, including site, assignment, and equipment operating instructions; and other legal and compliance requirements relevant to the situation, site, location, and task.

Risk – the chance of something happening that will have an impact of objectives, measured in terms of consequences and likelihood.

Specified situations – circumstances in which the use of control and restraint is both authorised and necessary.

Subject – person(s) subject to control and restraint.

Taken into custody – responsibility for subject(s) is accepted by the police or other authorised and appropriate person(s).

6Assessment of the application of control and restraint procedure and techniques must include individual performance in team situations.

7Safety is the prime consideration for any action taken by a person responsible for the control and restraint of others.

8All evidence presented and all assessment activities undertaken for this unit standard must be in accordance with relevant instructions and best practice and must be within the law.

9The health and safety of the candidate, assessor, and others must be maintained when assessment is being undertaken against this unit standard.

10While preference is given to assessment of workplace activities, simulations may also be used.

11Competency in this unit standard may be assessed in conjunction with unit standards 21737 and 21738.

Elements and performance criteria

Element 1

Demonstrate knowledge of control and restraint.

Rangeknowledge relevant to candidate's role and workplace.

Performance criteria

1.1Control and restraint is explained in terms of its purpose, nature, and legal basis.

1.2Circumstances in which the use of control and restraint may be authorised and appropriate are explained with reference to workplace examples.

Rangethree different circumstances.

1.3Control and restraint policies and procedures are explained with reference to workplace examples.

Rangethree different examples.

1.4Control and restraint equipment is described in terms of its purpose, characteristics, and use.

Rangeapproved equipment authorised for use in the candidate's workplace.

Element 2

Explain risks associated with control and restraint and strategies to minimise them.

Rangerisks include but are not limited to – positional asphyxia, intervention by others, aggravation of existing medical conditions, injury, wrongful use, adverse media and or public reaction, failure;

explanations must include workplace examples and refer to relevant instructions.

Performance criteria

2.1Risks associated with control and restraint are explained.

2.2Strategies to minimise risk associated with control and restraint are explained.

Element 3

Demonstrate use of control and restraint procedures and techniques.

Rangesituations requiring individual and team intervention.

Performance criteria

3.1Approach is consistent with assessed need and purpose.

3.2Advice, information, and or assistance are sought in accordance with assessed need and circumstances, and in order to minimise risk.

3.3Incident alarm procedure is implemented in accordance with assessed need and relevant instructions.

3.4Communications with others are structured to achieve their intended purpose.

Rangeclarity, relevance, delivery style and method, content, actions, body language, proximity, circumstances;

others may include – subject(s), bystanders, team members.

3.5Control and restraint techniques are appropriate and applied in accordance with assessed need, risk, and relevant instructions.

Rangeappropriate – consistent with purpose, circumstances, context.

3.6Force used is the minimum required to achieve its lawful and intended purpose.

3.7Subjects are observed while restrained and indications of risk are managed in accordance with assessed need and relevant instructions.

3.8Subjects are contained, removed, or isolated until the situation has stabilised and they no longer present a risk to themselves or others, or are taken into custody.

3.9Subjects are at all times treated in accordance with relevant instructions in order to minimise risk.

Element 4

Complete post-control and restraint incident procedure.

Rangeprocedure specified in relevant instructions.

Performance criteria

4.1Reports and records are completed and processed.

4.2Incident review and debrief activities are completed.

4.3Information is complete, concise, logically organised, factual, unambiguous, and clear to intended recipients.

Please note

Providers must be accredited by the Qualifications Authority, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.

Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards.

Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards.

Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.

Comments on this unit standard

Please contact the ElectroTechnology Industry Training Organisation you wish to suggest changes to the content of this unit standard.

 New Zealand Qualifications Authority 2018