BOOKS, PUBLICATIONS & STANDARDS

Assessment of ISO 9000 Contract Support. NASA Office of Inspector General Inspections & Assessments. Washington, DC: NASA HQ OIG, 1997

International Standard: Quality Management and Quality Assurance - Vocabulary.

ISO 8402: 1994. Geneva: ISO, 1994.

ISO 9000: A Comprehensive Guide to Registration, Audit Guidelines and Successful Certification. Hutchins, Greg. 2nded. New York: Wiley, 1997.

ISO 9000: Meeting the International Standards. Johnson, Perry L. New York: McGraw Hill, 1997

ISO 9000 and Beyond: From Compliance to Performance Improvement. Harrington, H.J. New York: McGraw Hill, 1997

The ISO 9000 Quality System Checklist. Birkenstock, Jane M. Chicago: Irwin Professional Publishing, 1997.

ISO 9000 Quality Systems Auditing. Green, Denis. Brookfield, VT: Gower, 1997.

ISO/QS-9000 Yearbook. Johnson, Perry L. New York: McGraw Hill, 1998.

ISO 9001 Certification Government - Contractor TeamImplementation Model Study. Saulsberry, Regor. Washington, DC: NASA, 1997.

ISO 9001 for Engineers and Designers. Schoonmaker, Stephen J. New York: McGraw Hill, 1997.

Meet the Registrar: Firsthand Accounts of ISO 9000 Success from the Registration Source. Taylor, Michael C. Milwaukee: ASQC Quality Press, 1997.

Passing Your ISO 9000, QS-9000 Audit: A Step-by-Step Guide. Sanders, Donald A. Boca Raton: St. Lucie Press, 1997.

Understanding and Implementing ISO 9000 and ISO Standards. Goetsch, David L.Upper Saddle River, NJ: Prentice Hall, 1998.

ARTICLES

"The Basic Elements of the ISO 9000 Requirements." Jodoin, Claude J. Printed Circuit Design. 15 #4 (April 1998): 46-47.

"Department of Agriculture Uses ISO 9000 to Monitor Quality of Meat Products." Daniels, Susan. Quality Progress. 31 #6 (June 1998): 16-17.

"Getting Added Value from ISO 9000." Zuckerman, Amy. IIE Solutions. 30 #4 (April 1998): 16-17.

"The HR Professional’s Role in ISO 9000 Implementation." Danahy, Michael. Human Resources Professional. 11 #1 (January/February 1998): 9-13.

"IRS Challenging Deductions for ISO 9000 Costs." O’Connor, Lee. Tax Advisor. 29 #2 (February 1998): 81.

"ISO 9000 Accreditation Groups Sign Worldwide Recognition Pact." Daniels, Susan. 31 #4 (April 1998): 19.

"ISO 9000 Myth and Reality: A Reasonable Approach to ISO 9000." Barnes, Frank C. S.A.M. Advanced Management Journal. 63 #2 (Spring 1998): 23.

"Life after ISO 9000 Certification: Becoming an ISOholic." Suzik, Holly Ann. Quality. 37 #6 (June 1998): 46-50.

"On the Road to ISO 9000." DeMeuse, Cheryl L. Quality Progress. 30 #12 (December 1997): 112.

ORGANIZATIONS

American Society for Quality

Association for Quality and Participation

Aviation, Space and Defense Divisionof the American Society for Quality

International Standards Organization (ISO)