BUSINESS ENGLISH LEVEL FOUR 2004 – PAPER B

Marker’s Key

PART 1(15 marks)

Title: Group Operating Profits 2002 3 marks

The graph should be plotted around these points:

1st quarter 235m 1 mark

2nd quarter 227m1 mark

3rd quarter 251m1 mark

4th quarter 280m1 mark

Presentation of graph 3 marks

Business area annual profits

Packaging and coatings 195m 1 mark

Aerospace368m1 mark

Powder coatings142m1 mark

Heavy duty106m1 mark

Laminate tubes101m1 mark

Part 2 (25 marks)

A 15 marks

1. supply 1 mark chain 1 mark

2. logistics 1 mark

3. comprehensive 1 mark range 1 mark

4. market 1 mark leader 1 mark

5. 135,000 1 mark

6. designated 1 mark

7. depot 1 mark

8. place 1 mark an order 1 mark

9. peak 1 mark

10. customer 1 service 1

B 10 marks

For full marks, summary should include:

What Flexipak can offer their customers:

- v. new equipment 2

- innovative packaging solutions 2 such as

a) stand-up flat pouches - good for virtually all products, and can come with re -closeable

zippers, handles or punched hanging holes 3

b) shrink sleeves - useful for food, sauces, confectionery, drinks, personal care

also good decorative value, and good for promotional packaging 3

Part 3 20 marks

For full marks, candidates must re-order the information to structure it.

Suggested model answer:

Introduction

- interviewing is crucial to get right staff

- interviewers must be trained to avoid unstructured interviews

Main part

preparing for interview (these points could go in the intro) :

-plan it carefully

-all interviewers should use the same structure of questions

-think about the profile of the person you want and how you are going to find out if the candidates fit that bill

how to interview

-double check information already given

-give the candidate time to ask Q's

-use information you know to elicit more detail

-establish that skills are transferable

-find out why candidate is applying for the job

Conclusion

follow these guidelines, and you'll get the right recruit

Part 4 20 marks

usual writing criteria apply plus:

for full marks there must be adequate evidence of planned structure to the report either around compare, then contrast, or around specific areas such as nature of business, investment required etc.

Recitation of the features of each franchise without any other ordering should get no more than 12 marks maximum

Part 5 (1 mark each)

PRODUCTS CREATED TO TAKE ADVANTAGE OF ANNUAL TRENDS 6

NEW RANGE AIMED AT IMPULSE BUYERS 2

RE-SHAPED PRODUCT TARGETS YOUTH MARKET 4

PRODUCERS COMBINE TO EXTEND BRAND1

TIME TO TRY AGAIN FOR HEALTH PRODUCT 10

PROMOTION TO FIGHT OFF CONTENDERS FOR MARKET LEADERSHIP 5

NEW PRODUCT TO TAKE PLACE OF TOP SELLER 3

SPECIAL OFFER HOPES TO BOOST SEASONAL SALES 8

COMPANIES SHARE PROMOTION COMPETITION 9

NEW FACE AT RETAIL CHAIN SHAKES UP RANGE 7

Part 6(10 marks)

1)for

2)of

3)which / whom

4)have

5)than

6)who

7)this

8)up

9)however

10)order

BUSINESS ENGLISH LEVEL FOUR 2004 PAPER A

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