Phone Objections

“Building Dreams, Creating Business Owners across America”

Catch all:

( Client’s Name ) I understand how you feel and since this is the case, what I would like to do is just to stop by, give you my business card and introduce myself, with the understanding that you are ( The Objection ) at this time. ( Client’s Name ) the reason being is this, by us meeting face to face, when things do change, you will already know somebody who can provide this service for you and your family. Also, my company provides a free...... I really want to get this free gift in your hands. Since I am seeing my clients and families, here in ( Client’s City ) on( Day ) and ( Day ) anyways, I would like to drop it off to you. Which one of those two days would work better for you? Is Morning or Afternoon better for you? (THIS IS A HALF APPOINTMENT)

If no…….I understand, but things do have a way of changing, would you mind if I follow up with you in ( # of Months ) months just to check in?

Call me Back (Only if it is feasible )

Sure, but canyou hold on for a second ( Pause and shuffle papers )

You know what? This is perfect… I am going to be visiting a family right near you at ( Give the Appointment Time an Hour before the Client) I will just drop off the information and ...... at that time.

How much does this cost?

Well it depends, ( Client’s Name ) it is based on the plan type, the amount of insurance, the carrier we use, your health, and other factors. Until I meet with you and get all the details, the best that I can do is give you a range. I have clients just like you paying as low as $10 a month and some paying over $100 a month, but most are somewhere in between. But obviously this has to fit your budget, and if it doesn’t, we shake hands and go away as friends. I am seeing my clients and families, here in ( Client’s City ) on…… RECLOSE. If no, go back to Catch all objection.

Mail me information:

That’s fine,but since I am your local agent protecting families here in ( Client’s city ) I am going to be out in the neighborhood on ( Day ) and ( Day ) seeing my clients, so what I would like to do is to stop by, with the understanding that I am just going to drop off the information and introduce myself. Also, my company provides a ...... I really want to get this free gift in your hands. Fair enough? RECLOSE.

Mail me something or just give me a quote right now:

We have 10, 20, 30 year and whole life plans, plans that provide you disability income and critical illness protection. We also have plans that return all of your money to you if you do not use the coverage. I don’t want to make the decision on which plan is best for you and your family. I’m sure you’d agree that you are the best person to make that decision. RECLOSE

With so many options available to you and your family, I prefer to meet with you to get this important information to you.

Also, because it is so important to you and your family, I can answer any questions that you might have. RECLOSE. If no, go back to Catch all objection

I already have Insurance

I compliment you on seeing the need to protect your family so when that time comes, you are not a burden to your loved ones. We just want to make sure you are getting the best value for your dollar. All of our clients feel that every dollar is important these days. Do you agree? RECLOSE.

Well, again, I am glad to hear that you realize Final Expense life Insurance is important but more importantly if we could show you a plan that could save you money would you be interested in receiving the information? RECLOSE. If no, go back to Catch all objection.

What is this all about :

That’s what I would like to show you.

Which time of the day is better for you - morning, afternoon or early evening?

American Financial Associates Inc., 1821 Walden Office Square Suite #111 Schaumburg, IL 60173 (847) 303-6622