Task description sheet

SUBJECT / Volunteer role in the Fundraising Department

TitleEvents Assistant

Purpose

To assist the Fundraising Department in their task of raising the funds that are needed to deliver hospice services. We are seeking new volunteers to support our fundraising team at a range of events out and about in the community. This role is ideal for anyone who is outgoing, likes to meet new people and wants to help spread the word about the work of Treetops Hospice.

Suggested activities

  • Car Boot Sales
  • Easter Egg Hunts
  • Pamper Days
  • Spring Fair
  • Moonlight Walk
  • Dog Show
  • Christmas Shopping Trip
  • Santa Dash & Santa Paws Walk
  • Light up a Life ( Christmas remembrance service)

This list is not exhaustive and the events you help with will depend on how much time you have available. As a volunteer, you may be helping with the following tasks refreshments and catering (preparing and serving), traffic and parking, ticket collecting, raffle ticket selling and being a route marshal.

Measures

The success of the role can be measured by the response you receive from the general public and your colleagues and by the financial success of the individual events.

Qualifications/skills

  • Friendly and outgoing
  • Able to chat easily with members of the general public
  • Reliable
  • Good at being part of a team and also able to work on own initiative.
  • Basic numeracy and literacy
  • Basic food hygiene training would be an advantage although training will be offered
  • Good communication skills and a polite manner
  • Reliable and honest
  • Ability to help lift and carry potentially heavy items
  • Confident speaking to members of the public
  • Adherence to Treetops’ policies, including health and safety, equal opportunities, confidentiality and financial guidelines
  • An interest in hospice care and the services that Treetops provide

Time requirement

Most events involve a commitment of two to six hours and volunteers sometimes work in ‘shifts’ rather than stay for the whole event. You can help with as many or as few events as you wish.The majority of events are out of normal office hours i.e. evenings, weekends or at bank holidays

Site

You will need to be able to get to and from events at a range of different locations, therefore having your own transport or being able to travel to different locations is essential.

Supervision

You will be managed by the member of the fundraising staff who is responsible for the event you are helping with and they will provide the induction and supervision for this role.

Relevant training courses for the role are the Treetops Hospice Foundation Course and Manual Handling. If you are involved in catering then you will need to attend a Food Hygiene course. All courses are available in-house. Written briefings are available at each event.

Benefits

  • This role gives you lots of opportunities to meet other volunteers, staff and be involved as the ‘public face’ of the organisation.
  • Personal satisfaction that your contribution helps to support the people who use our services
  • having your travel expenses paid within agreed guidelines
  • full event briefing and support
  • developing your communication and customer service skills
  • gaining fundraising experience
  • meeting new people and becoming part of a fun, enthusiastic and supportive team
  • the opportunity to boost your CV

Additional information

This role is flexible and all of the tasks can be negotiated with the fundraising team to suit your skills, abilities, energy and availability.