Workshop on E-Commerce Development in ASEAN

14 June 2017

Mandarin Orchard, Singapore

Time / Agenda / Speakers /
08:30 – 09:00 / Registration
09:00 – 09:10 / Welcoming Remarks / ·  Maria Lourdes Yaptinchay, Chair of ASEAN Coordinating Committee on Electronic Commerce
·  US Government Representative (TBD)
9:10 – 9:15 / Setting the Stage for the Workshop / ·  Valerie Knobelsdorf (US-ASEAN Connect)
·  Timothy Buehrer (US-ACTI)
Panel Session 1: Cross Border Payment Systems for E-Commerce
9:15 – 10:15 / Moderator:
US-ACTI (Dr. Timothy Buehrer)
·  Panel discussion on how to ensure secure financial transfers and payments for e-commerce (30 mins)
·  Open Discussion and Q&A (30 mins) / Presentation (10 mins):
Jocelyn Ang (NETS)
Panelists (5 mins each):
·  Arvin Singh (Visa)
·  Karthik Ramanathan (Mastercard)
·  Rakesh Krishnamuti (PayPal)
·  Malikkhan Kotadia
10:15 – 10:30 / GROUP PHOTO AND TEA/COFFEE BREAK
Panel Session 2: Expanding Trust in E-Commerce
10:30 – 11:30 / Moderator:
US-ACTI (Ms. Thitapha Wattanapruttipaisan)
·  Panel discussion on issues e.g. consumer protection, dispute resolution, and e-ID (30 mins)
·  Open Discussion and Q&A (30 mins) / Presenter (15 mins):
Ken Chia (Baker & McKenzie)
Panelists (5 mins each):
·  Huey Tan (Apple)
·  Jeff Paine (eBay)
·  Bettina Quimson (Philippines)
·  Matt Kurlanzik (21st Century Fox)
Panel Session 3: Opportunities and Challenges in E-Commerce for SMEs
11:30 – 12:15 / Moderator:
US-ACTI (Ms. Thitapha Wattanapruttipaisan)
·  Panel discussion on challenges faced by SMEs engaged in e-commerce (30 mins)
·  Open Discussion and Q&A (15 mins) / Panelists (7 mins):
·  Nikki W. Cruz (Snoe Beauty Inc, Philippines)
·  Edmond Looi (Enlighted Sales and Services, Singapore)
·  Osna Carolin(Jamou Tour and Travel, Indonesia)
·  Jopin Romero (Magpie.im)
12:15 – 13:45 / NETWORKING LUNCH
Panel Session 4: Trade Facilitation and Logistics for E-Commerce
13:45 – 15:15 / Moderator:
US-ACTI (Dr. Timothy Buehrer)
·  Panel discussion on trade and logistics challenges in e-commerce (30 mins)
·  Open Discussion and Q&A (45 mins) / Presenter (15 mins):
Shiumei Lin (UPS)
Panelists (5 mins each):
·  Company 1 (TBD)
·  Eliza Noordin (Nashata.com)
·  Patrick Jonasson (GS1)
15:15 - 15:30 / TEA/COFFEE BREAK
Panel Session 5: Regulatory Environment for E-Commerce
15:30 – 16:45 / Moderator:
US-ACTI (Ms. Thitapha Wattanapruttipaisan)
·  Panel discussion on the regulatory enabling environment for e-commerce, e.g., digital contracts, data privacy, and information security (30 mins)
·  Open Discussion and Q&A (45 mins) / Presenter (15 mins):
Marcus Bartley Johns (World Bank)
Panelists (5 mins each):
·  Ann Lavin (Google)
·  Michelle Goh (Airbnb)
·  Toshinori Kajiura (Hitachi)
Panel Session 6: Modalities for Providing Technical Assistance
16:45 – 17:00 / ·  Description of different modalities for the provision of technical assistance used by various ASEAN Sectoral Committees / ·  Dr. Timothy Buehrer
Chief of Party, US-ACTI
17:00 – 17:05 / Closing Remarks / ·  Maria Lourdes Yaptinchay, Chair of ASEAN Coordinating Committee on Electronic Commerce

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