Children’s and Young People’s Service

Scalby School

JOB DESCRIPTION
POST:Receptionist
GRADE: Band 4 (scp 9-13)
RESPONSIBLE TO: Office Manager
STAFF MANAGED: None
JOB PURPOSE: / To providereception and administrative support service to the Head Teacher and the school under the direction or instruction of the Office Manager.
JOB CONTEXT: / Works within the busy environment of the school office providing reception and administrativeduties. Excellent organisational skills are essential in order to deal with the variety of tasks that need to be undertaken.
Enhanced DBS clearance required
ACCOUNTABILITIES / MAIN RESPONSIBILITIES
Communications /
  • Undertake reception duties; act as first point of contact in response to telephone and face to face enquiries.
  • Communicate effectively with other staff, Governors, visitors, contractors, pupils and their families/carers.
  • Attend staff meetings and training days by agreement with the Head Teacher.

Operational Issues /
  • Provision of administrative, clerical and secretarial duties as required.
  • Conference and meeting room diary management
  • Assist teaching and non-teaching staff with administration queries.
  • Report concerns and obtain support for any issues raised.

People/Resource management /
  • Participate in the schools performance management scheme.
  • Undertake some administration of school accounts, including handling of small amounts of cash, collecting monies and payments of bills and invoices.
  • Highlight additional training and supervision needs to build on your skills and knowledge.
  • Participate in training and other learning activities and performance development as required.

Safeguarding /
  • Know about data protection issues in the context of your role.
  • Maintain confidentiality as appropriate
  • Be responsible for promoting and safeguarding the welfare of children and young people that you are responsible for and come into contact with, by knowing who to report concerns to.
  • Have an awareness and basic knowledge where appropriate of the most recent safeguarding legislation.

Systems and Information /
  • Be aware that different types of information exist (for example, confidential information, personal data and sensitive personal data), and appreciate the implications of those differences.
  • Share information appropriately – in writing, by telephone, electronically and in person.

Data Protection /
  • To comply with the County Council’s policies and supporting documentation in relation to Information Governance this includes Data Protection, Information Security and Confidentiality.

Health and Safety /
  • Be aware of and implement your health & safety responsibilities as an employee and where appropriate any additional specialist or managerial health & safety responsibilities as defined in the Health & Safety policy and procedure.

Equalities /
  • We aim to make sure that services are provided fairly to all sections of our community, and that all our existing and future employees have equal opportunities.
  • Ensure services are delivered in accordance with the aims of the equality Policy Statement.
  • Develop own understanding of equality issues.

Flexibility /

North Yorkshire County Council provides front line services, which recognises the need to respond flexibly to changing demands and circumstances. Whilst this job outline provides a summary of the post, this may need to be adapted or adjusted to meet changing circumstances. Such changes would be commensurate with the grading of the post and would be subject to consultation. All staff are required to comply with County Council Policies and Procedures.

Customer Service /

The County Council requires a commitment to equity of access and outcomes, this will include due regard to equality, diversity, dignity, respect and human rights and working with others to keep vulnerable people safe from abuse and mistreatment.

  • The County Council requires that staff offer the best level of service to their customers and behave in a way that gives them confidence. Customers will be treated as individuals, with respect for their diversity, culture and values.
  • Understand your own role and its limits, and the importance of providing care or support.

Date of Issue: / 23.3.15

PERSON SPECIFICATION

JOB TITLE: School Administrator ( Band 4)

Essential upon appointment / Desirable on appointment (if not attained, development may be provided for successful candidate)
Knowledge
  • Knowledge of Reception, administration and office systems

Experience
  • Reception, clerical or administrative experience
  • Experience of working with Microsoft Office
/
  • Working up to date knowledge of SIMS

Occupational Skills
  • Computer literate
  • Good interpersonal and communication skills
  • Good numeracy and literacy skills
  • Judgemental skills
  • Ability to work to deadlines

Qualifications
  • Literacy & numeracy qualification e.g. Level 2 qualification or equivalent
/
  • CLAIT Plus, ECDL or Level 2 Word Processing
  • Appropriate first aid training

Personal Qualities
  • Attention to detail, neatness and accuracy
  • Organisational skills
  • Ability to work successfully in a team
  • Confidentiality

Other Requirements
  • To be committed to the school’s policy and ethos.
  • To be committed to Continual Professional Development.
  • Motivation to work with children and young people.
  • Ability to form and maintain appropriate relationships and personal boundaries with children and young people.
  • Enhanced DBS clearance required

Equal Opportunities
  • To assist in ensuring that NYCC’s equalities policies are considered within the school’s working practices in terms of both employment and service delivery.