TEMPLATE AGENDA- EXECUTIVE BOARD MEETING

Voice of the Scout

Executive Board Meeting Agenda Suggestions

AGENDA ITEM FOR FEBRUARY OR MARCH (VOS ONBOARDING/PROMOTION PHASE)

1. Review program and key people steering the Voice of the Scout.

Suggestions on fulfilling this agenda item:

  • Introduce VOS Champions – staff and board member
  • Review VOS General Overview PowerPoint deck
  • Provide VOS key dates and training calendar in meeting packets - encourage board members to view training modules

AGENDA ITEM FOR APRIL (VOS LISTENING PHASE)

1. Review VOS dashboard, print and distribute samples of council reports for familiarization.

Suggestions on fulfilling this agenda item:

  • Include VOS dashboard report in meeting packet
  • High level review of results – NPS, driver questions, verbatim comments, experience recovery information

AGENDA ITEM FOR MAY (VOS LEARNING PHASE)

1. Identify trends in the member feedback and any improvements for immediate action.

Suggestions on fulfilling this agenda item:

  • Deeper dive into VOS feedback to review potential changes at council and/or district level
  • Identify small, quick wins to improve survey scores in the Fall
  • Board action to adopt selected change(s)

AGENDA ITEM FOR SEPTEMBER (VOS ONBOARDING/PROMOTION PHASE)

1. Review program and key people steering the Voice of the Scout.

Suggestions on fulfilling this agenda item:

  • Introduce VOS Champions – staff and board member
  • Review VOS General Overview PowerPoint deck
  • Provide VOS key dates and training calendar in meeting packets - encourage board members to view training modules

AGENDA ITEM FOR NOVEMBER (VOS LISTENING PHASE)

1. Review VOS dashboard, print and distribute samples of council reports for familiarization.

Suggestions on fulfilling this agenda item:

  • Include VOS dashboard report in meeting packet
  • High level review of results – NPS, driver questions, verbatim comments, experience recovery information

AGENDA ITEM FOR DECEMBER (VOS LEARNING PHASE)

1. Identify trends in the member feedback and any improvements for immediate action.

Suggestions on fulfilling this agenda item:

  • Deeper dive into VOS feedback to review potential changes at council and/or district level
  • Identify small, quick wins to improve survey scores in the Spring survey cycle
  • Board action to adopt selected change(s)

(END)