SKILLS, KNOWLEDGE, & PERSONAL CHARACTERISTICS
The following attributes are desirable for job success:
· Experience in managing multifamily properties
· Ability to communicate effectively in written, numeric, and verbal form
· Demonstrate financial savvy in overseeing a multi-million dollar asset
· Exhibit the capacity to learn, reason, and solve problems
· Ability to build, motivate, and lead a team
· Display high energy and endurance with a positive attitude
· Demonstrate the ability to work with/without direct supervision
· Above all, must emulate the Hawthorne “Live It” culture as a people-oriented, servant leader
SUMMARY OF ESSENTIAL FUNCTIONS
Responsible for performance of the asset, team members, and self in to following:
TRAINING / COACHING
· Ensure self and team are compliant with HRP training requirements at all times
· Conduct all required performance evaluations within the necessary timeframe
FINANCIAL
· Prepare and achieve budget goals regarding revenue, occupancy, and expenses
· Responsible for all income collections and maintaining a consistent delinquency under 3%
· Ensure all invoices are processed and/or posted on a routine basis per company standards
· Participate in owner operations/financial review conference calls and owner site visits as needed
MARKETING / RESIDENT RETENTION
· Conduct resident events monthly at a minimum
· Accurately manage all marketing sources to reflect current property pricing and amenities
· Competitively maintain pricing within the market/submarket
LEASING
· Maintain a minimum 33% conversion ratio for self and team
· Maintain a quarterly average shop score of 80% or higher
· Ensure self and team members are adequately equipped, trained, and coached
ADMINISTRATION
· Produce timely and accurate reports in a consistent manner (weekly, monthly, quarterly, etc.)
· Ensure lease files meet HRP policy and that charges dates, etc. accurately reflect rent roll
· Responsible to enforce all company policies as outlined in the HRP Operations Manual.
Hawthorne Residential Partners is a diversified property management company that focuses on acquiring apartment communities as well as third-party management. We have offices in both Greensboro and Charlotte, NC. For more information on Hawthorne, please visit our website atwww.hawthorneresidentialpartners.com. Experience the Difference. Salary commensurate with experience/Paid Vacation & Sick/Benefits include: Medical, Dental, Vision, short/long term disability insurance, Dependent Care Flexible Spending, life insurance & 401(k).