Over-The-Counter Payment Procedure

PAYMENT PROCEDURES

OVER-THE-COUNTER PAYMENT PROCEDURE

1.  Get a queue number (PNB Branches except San Fernando Br.) and a Bills Payment Slip

2.  Fill out the Bills Payment Slip.

3.  When queue machine displays your number, proceed to the counter and give the Bills Payment Slip and the money to the teller.

4.  Wait for the teller to give the validation slip to you as proof of transaction.

INTERNET BANKING SERVICE PAYMENT PROCEDURE

Enrollment

1.  Go to www.pnb.com.ph

2.  Enroll your PNB account in Internet Banking

3.  You will be redirected to the next page. Provide required information, and follow the next steps as prompted.

Payment

1.  Log in to PNB Retail Internet Banking then enter your Username then click “Continue”

2. Enter your password then click “enter”

3. Enter your security answer then click “enter"

4. You will be directed to the Homepage or the “My Portfolio” page wherein you can find the “Bills Payment” located at the left side of the screen, then click “Bills Payment”

5. At the Bills Payment menu, you may choose your “Source Account Number” and the “Merchant” which is COMPANY NAME. Then enter the 16-digit ATM or Phone Reference number at the “Subscriber/Card Number” portion and input the “Amount” to be paid. Click on the “Submit” button located at the bottom part of your screen to process the payment.

6. A confirmation message will be displayed to confirm your payment.

7. Upon confirmation, a payment acknowledgement will be displayed.

***At step #4, you may also use the “Shortcuts” in paying your bills located at the right side of the “HomePage”. Just simply choose your “Source Account Number” and the “Merchant” which is COMPANY AAA. Then enter the Reference number at the “Subscriber/Card No.” portion and the “Amount” to be paid. Click on the “Submit” button located at the bottom part to process the payment.