The New America School

1734 Isleta Blvd. SW

Albuquerque, New Mexico 87105

(505) 222-4360 – Office

(505) 873-2602 - Fax

APPENDIX B

Service Summary

Performance Objective / Performance Threshold
Basic Cleaning Services.
Floors, baseboards, corners, and wall edges are free of dirt, dust, and debris. Trash is empty. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container. Glass and mirrors have no traces of film, dirt, smudges, or water. Drinking fountains are disinfected and free of streaks, stains, spots, smudges, scale, and other deposits. Outside stairways are free of dirt, debris, marks, smudges, scuffs, and other foreign matter. Carpets are free of dirt, debris, litter, and other foreign matter. Dust is not visible. / 100% adherence to performance requirements is required.
Not to exceed three [within a three month period] reported occurrences with less than 100% compliance as reported by the Facility Management on the Quality Inspection Checklist, Appendix C.
Basic Restroom Cleaning Services.
Restrooms are disinfected and free of dirt, deposits, streaks, and odors. Shower is disinfected and free of soap films, scum, and other deposits. Toilets, urinals, and toilet stalls are disinfected and free of scale, stains, scum, and other deposits. Floors shall be clean and free of dirt, dust, debris, water streaks, mop marks, etc. Supplies are adequate until next service. / 100% adherence to performance requirements is required.
Not to exceed three [within a three month period] reported occurrences with less than 100% compliance as reported by the Facility Management on the Quality Inspection Checklist, Appendix C.
Periodic Cleaning Services.
Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. Windows and Venetian Blinds are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration. / 100% adherence to performance requirements is required.
Not to exceed three [within a three month period] reported occurrences with less than 100% compliance as reported by the Facility Management on the Quality Inspection Checklist, Appendix C.
Emergency or Special Event Cleaning Services.
Ordered services meet requirements. / 100% adherence to performance requirements is required.
Not to exceed three [within a three month period] reported occurrences with less than 100% compliance as reported by the Facility Management on the Quality Inspection Checklist, Appendix C.