CV Sample By

Hunain Shabbir
  • Permanent Address: Stadium RD Rawalpindi
  • Email:
  • Mobile: +92-321-5555555
  • Date of Birth: 7th Feb. 1999
  • NIC No: 37404-9999999-9

Objective:

I enjoy new Challenges & like to work in demanding situation. I am looking for a professional career in sector which will provide me unlimited growth opportunities and suitable reward my skills. To work in a challenging, corporation environment, where any potentials& abilities are utilized to optimum and can contribute highly at achieving organizational goal through my sincerity and devotion

Academic Background:

EDUCATIONAL/PROFESSIONAL DEGREE / EDUCATION CATEGORY / INSTITUTE / UNIVERSITY / YEAR of
COMPLETION
BS(IT) / Information Technology / Allama Iqbal open University / 2007
Intermediate Fsc
IELTS(6.5) / Pre Medical / P.A.F Shaheen Inter College
British Council / 2001
2010
Professional Experience:

Currently working as a CCR at Altair Technologies.

Joining Date: Mar. 2011

  • After sale support
  • To solve Queries regarding to the product marketed
  • Online Troubleshooting for international Customers
  • Customer support through phone and chat
  • Sale Information

Support Executive at Evantus faction.

Joining Date: Apr. 2010

Leaving Date: Feb.2011

Job & Responsibilities

  • Making Training Plans.
  • Coordinating with officers & officials.
  • Sharing of computer and data.
  • Conducting Survey.
  • Managing Job Descriptions.
  • Making notes.
  • Issuing letters

Team Leadat Infospan Inc.

Joining Date: Feb. 2008

Leaving Date: Mar.2010

Joined as CSR & got promoted as Team Lead.

Current Job & Responsibilities

  • Develop implement and modify training program to ensure effectiveness of programs delivered to call center/customer services personnel.
  • Reports individual’s progress and identifies additional training needs.
  • Assist in program development when there is new product and/or services.
  • Co-ordinate with Operations, QA & HR to provide up-to date product training to New Hires.
  • Evaluate CSR’s and arrange appropriate training schedule for the improvement in respective areas.
  • Monitor Performance (In relevant areas) according to agreed standards and take necessary action to communicate/advice/assist according to performance levels.

IT Assistant at Vincraft (PVT) Ltd
Joining Date: Mar 2006
Leaving Date: Feb.2008
  • To maintain the software and hardware support throughout the office and mainly to maintain the hardware of all the IT department

.

Skills:
  • Operating Systems: Win2k, Win2k3, Win Me and WinXp
  • Application Software: MS-Office
  • Internet search & Email, HTML
Hobbies/Interests:
  • Project Management.
  • Reading, watching movies

References:

  • Available on request.
PERSONAL:
  • Age:29will be able to travel and relocate.

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