ECDLModule 3 Word Processing
European
Computer Driving
Licence®
Syllabus 3
Module 7 - Information & Communication
Using IE5 and Outlook Express
Version E.5.7.6
Internet Explorer 51© CiA Training Ltd 2001
ECDLModule 7 Information & Communication
Published by
CiA Training Ltd
Business and Innovation Centre
Wearfield
Sunderland Enterprise Park
Sunderland SR5 2TA
United Kingdom
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ISBN 1 86005 027 1
‘European Computer Driving Licence’ and ECDL and Stars device are registered trade marks of the European Computer Driving Licence Foundation Limited in Ireland and other countries. CiA Training Limited is an independent entity from the European Computer Driving Licence Foundation, and not affiliated with the European Computer Driving Licence Foundation in any manner. This booklet may be used in assisting students to prepare for the European Computer Driving Licence Examination. Neither the European Computer Driving Licence Foundation nor CiA Training Limited warrants that the use of this product will ensure passing the relevant Examination. Use of the ECDL-F approved Courseware Logo on this product signifies that it has been independently reviewed and approved in complying with the following standards:
Acceptable coverage of all the courseware content related to the ECDL Syllabus Version 3.0. This courseware material has not been reviewed for technical accuracy and does not guarantee that the end user will pass the associated ECDL Examination. Any and all assessment tests and/or performance based exercises contained in this booklet relate solely to this booklet and do not constitute, or imply, certification by the European Computer Driving Licence Foundation in respect of any ECDL Examinations. For details on sitting ECDL Examinations in your country please contact the local ECDL Licensee or visit the European Computer Driving Licence Foundation Limited web site at
References to the European Computer Driving Licence (ECDL) include the International Computer Driving Licence Foundation (ICDL). ECDL Foundation Syllabus Version 3.0 is published as the official syllabus for use within the European Computer Driving Licence (ECDL) and International Computer Driving Licence (ICDL) certification programme.
Microsoft is a registered trademark and Windows is a trademark of the Microsoft Corporation
Aims
To demonstrate the ability to use web browser and e-mail applications on a personal computer.
To understand and accomplish basic operations associated with searching and navigating web sites to access information.
To create and send e-mail and to manage personal distribution lists and message folders.
Objectives
After completing the guide the user will be able to:
- Navigate individual sites
- Use web addresses
- Use search engines
- Download files
- Create, send and read e-mail messages
- Edit and attach files to e-mail messages
- Manage message folders
Assessment of Knowledge
At the end of this guide is a section called the Record of Achievement Matrix. Before the guide is started it is recommended that the user completes the matrix to measure the level of current knowledge.
Tick boxes are provided for each feature. 1 is for no knowledge, 2 some knowledge and 3 is for competent.
After working through a section, complete the matrix for that section and only when competent in all areas move on to the next section.
Contents
Section 1 Getting Started......
1 - Internet Theory......
2 - Internet Explorer......
3 - Connecting to the Internet......
4 - Reconnecting......
5 - Browser Help......
6 - Internet Explorer Screen......
7 - Views......
8 - Displaying Images......
9 - Framed Web Pages......
10 - Closing the Browser......
11 - S.A.E......
Section 2 Navigation......
12 - Using Hyperlinks......
13 - Back and Forward Buttons......
14 - Using Web Addresses......
15 - Favourites......
16 - Organising Favourites......
17 - The ExplorerFavorites Bar......
18 - Stop and Refresh Downloads......
19 - S.A.E......
Section 3 Browsing the Web......
20 - Search Engines......
21 - Search Criteria......
22 - Subject Directories......
23 - The Explorer Search Bar......
24 - Finding Text......
25 - General Options......
26 - S.A.E......
Section 4 Saving and Printing......
27 - Saving a Web Page......
28 - Page Setup......
29 - Printing a Web Page......
30 - Printing a Search Result......
31 - Downloading Files......
32 - S.A.E......
Section 5 Outlook Express......
33 - Using Outlook Express......
34 - E-mail Help......
35 - Changing Screen Display......
36 - Closing Outlook Express......
37 - S.A.E......
Section 6 Message Editing......
38 - Creating a Message......
39 - Cut, Copy and Paste Messages......
40 - Cut, Copy and Paste from Word......
41 - Spell Checker......
42 - Applying a Signature......
43 - S.A.E......
Section 7 Send and Receive......
44 - Sending Messages......
45 - Open and Read Messages......
46 - Attaching Files......
47 - Open and Save a File Attachment......
48 - Changing Message Priority......
49 - Reply to/Forward Messages......
50 - Address Book......
51 - Add Sender to Address Book......
52 - Distribution Lists......
53 - S.A.E......
Section 8 Message Management......
54 - Printing a Message......
55 - Deleting Messages......
56 - Creating Inbox Folders......
57 - Organising Messages......
58 - S.A.E......
Index......
Record of Achievement Matrix......
Internet Explorer 51© CiA Training Ltd 2001
ECDLSection 1 Getting Started
Section 1
Getting Started
By the end of this Section you should be able to:
Understand the Internet
Use Internet Explorer
Connect and Reconnect to the Internet
Use Online Help
Display and Remove Images
Be Familiar with the Screens and Views
To gain an understanding of the above features, work through the Driving Lessons in this Section.
For each Driving Lesson, read the Park and Read instructions, without touching the keyboard, then work through the numbered steps of the Manoeuvres on the computer. Complete the S.A.E. (Self-Assessment Exercise) at the end of the section to test your knowledge.
Driving Lesson 1 - Internet Theory
Park and Read
The Internet is a vast computer network which allows users all over the world to communicate with each other. As well as the sharing of information between computers, the Internet makes it possible to communicate by using electronic mail (e-mail), or by using the computer as a kind of telephone (NetMeeting).
Information is stored on the World Wide Web (www) in a Web Page or Web Site, which has a unique address. The Home Page of a web site usually consists of an introduction to the site and often contains hyperlinks to other pages on that site, or to a different site on the World Wide Web.
Once connected to the Internet, it is possible to publish an individual web site. This is a simple process, as there are now software applications available which make it possible to create a publication without the need to know the Internet programming language, HTML (Hypertext Markup Language).
E-mail is a way of sending a message to another computer user, anywhere in the world. The message will reach its destination almost immediately. Internet users send and receive e-mail messages by using e-mail addresses which, like web site addresses, are unique.
Another exciting aspect of using the Internet is the facility to chat to other users on-line or to take part in current debates or discussions by joining a Newsgroup.
InternetExplorer5 is an application that allows the user to access information on the World Wide Web, to publish their own web pages and to communicate with other users easily. By working through this guide, the user will be ready to access the limitless potential of electronic communication.
Driving Lesson 2 - Internet Explorer
Park and Read
Internet Explorer 5
Internet Explorer is a software application that consists of many components, designed to allow the user to explore the full potential of the Internet.
The main feature of the package is the IE5web browser, which enables the user to “surf the net.” The browser facilitates searching for web sites, keeps a record of sites visited and allows favourite sites to be added to a folder for easy access.
Outlook Express
Outlook Express is a complete system for sending and receiving e-mail messages. Messages from Newsgroups (Internet discussion groups) are also handled by Outlook Express.
Driving Lesson 3 - Connecting to the Internet
Park and Read
Before connecting to the Internet, the user must have a modem installed or connected to their computer. This is a device that converts signals from the computer into signals that can travel through a phone line. Although it is not essential, it is often a good idea to install a separate phone line, as normal calls will not be connected while the Internet is being used.
It is also necessary to subscribe to an Internet Service Provider (ISP), who provides the connection service and an e-mail address. The ISP will provide a User name and a Password, which must always be supplied before access to the Internet is granted. When Internet Explorer starts, the Dial-up Connection dialog box is displayed and requests user details.
Manoeuvres
1.From the WindowsStart menu, start Internet Explorer by selecting Start | Programs | Internet Explorer (then possibly Internet Explorer again, depending on the computer’s setup).
2.The User name and Password may already be entered, as in the diagram above. If not, when the Dial-up Connection dialog box is displayed, enter the relevant User name and Password. Click on Connect.
3.Leave Microsoft’sHomepage open for Driving Lesson 5.
If the Microsoft Homepage is not displayed, go to Driving Lesson 25 and perform steps 1-3, substituting with .
Driving Lesson 4 - Reconnecting
Park and Read
Occasionally an Internet connection may be broken. This could happen if the mouse or the keyboard has not been used for a certain period of time. Alternatively, the connection with the Internet Service Provider may “drop”. It is also possible for a high-speed modem to disconnect itself if there is too much interference on the line.
A user will become aware that disconnection has occurred if, when they try to use a hyperlink, enter a new address, perform a search, etc., the Dial-up Connection dialog box appears.
If the relevant information is already in the dialog box, reconnection will occur automatically. If not, reconnection is easily achieved by re-entering the requested information into the dialog box.
Driving Lesson 5 - Browser Help
Park and Read
Internet Explorer contains an online Help facility that may assist when certain problems are experienced.
Manoeuvres
1.The Microsoft Homepage is shown on the screen. This will be explained in the next few Driving Lessons.
2.To find out more about Help, click on Help on the Menu Bar at the top of the screen. A further list of choices appears.
3.Select Online Support.
4.The Product Support Services page appears. This page contains hyperlinks (coloured text), each one leading to a different Help page.
5.Click on any hyperlink.
6.Click to return to the Microsoft Homepage.
Help | Contents and Index contains help relating to Internet Explorer 5, but not web help.
Driving Lesson 6 - Internet Explorer Screen
Park and Read
Once the user has made the connection to the Internet, the Microsoft Homepage will appear.
Manoeuvres
1.Look at the screen. It may look slightly different to the picture below, because the Microsoft web pages are constantly changing.
The home page consists of the:
Menu barcontaining a variety of drop down commands from which to make a selection.
Toolbarcontaining a series of icons which perform the most common commands.
Address barwhichdisplays the address of the web site being viewed.
Links barwhich provides a quick way of getting to another web page.
View windowwhich displays the actual web page.
Status bar which shows the user exactly what Explorer is doing.
Scroll barat the far right of the screen, which allows the user to move up and down the page.
Driving Lesson 7 - Views
Park and Read
It is possible to change the screen display so that a whole web page can be viewed at a glance. This is known as Full Screen View and, when this option is selected, all toolbars except the standard toolbar are hidden. Other buttons which change the display are Search, Favorites and History.
Manoeuvres
1.With the Microsoft Homepage on screen, select View |Full Screen from the menu.
2.To return to the normal view, click the Restore button, , at the top right of the screen.
The <F11key can be used to toggle between Full Screen and normal view.
3.Now click on the Search button, , to view the Search bar at the left of the screen. This helps to perform quick searches.
4.Click on the Search button again to remove the Search bar.
5.Click the Favorites button, , to display the Favorites bar. All web pages that have been added to this folder will be listed here.
6.Click the History button, . Now the History barappears, showing the pages that have been visited recently. By default, Explorer keeps a record of the sites visited within the past 20 days, although this period can be altered to suit the user’s personal requirements.
7.Close the History bar.
The Search and Favorites features will be discussed in greater detail later. Pages listed in the History or Favorites can be displayed by clicking on them.
8.The toolbar display can also be modified. Select View | Toolbars. Those toolbars currently displayed have a tick next to them.
9.Click on Address Bar to hide this toolbar.
10.To replace the toolbar, select View | Toolbars | Address Bar.
11.Leave the Microsoft Homepage open.
Driving Lesson 8 - Displaying Images
Park and Read
The computer can be set up to display web pages without images, so they appear (download) more quickly. If this option is selected, only text will appear on the page.
Manoeuvres
1.Select Tools | Internet Options and the Advanced tab.
2.Scroll down until Multimedia is visible.
3.Remove the check (tick) from Show pictures and click OK.
4.Click . The page appears without graphics.
5.To restore the original settings, select View | Internet Options | Advanced.
6.Click the Restore Defaults button.
7.Click OK and click again. The graphics are restored.
Driving Lesson 9 - Framed Web Pages
Park and Read
Some web sites have framed pages, consisting of a Navigation panel and a View panel. These pages work in a similar way to Windows Explorer, that is, selecting an option in the Navigation panel will display its contents in the View panel. The framed page often has scroll bars as navigation aids.
The advantage of framed web pages is that the user can see the contents of a web site at a glance. However, the downside is that these sites can sometimes be difficult, or at least tiresome, when it comes to exiting, because clicking the Back button will only take the user out of the site if the homepage is being viewed.
Manoeuvres
1.Click in the Address Bar of the Microsoft Homepage and type then press <Enter>. This is a framed page: a list of navigation hyperlinks is at the left of the screen. When one of the links is clicked on, a new page will be shown at the right of the screen.
Web addresses will be covered in more detail in Driving Lesson 14.
2.Click on the Images hyperlink. Notice how the information at the right of the screen changes.
3.Read the information.
4.There is a further hyperlink underneath the images. Click on the word here under the smallest banana. Another new page is displayed.
5.Notice how the hyperlinks are always visible at the left of the screen.
6.Click on the Home Page hyperlink.
The Back button, , can be used to move back through the pages (see Driving Lesson 13).
Click to exit a complex framed web site.
7.Click on the button to display the Microsoft Homepage.
Driving Lesson 10 - Closing the Browser
Park and Read
To end the current browsing session, the web browser must be closed. Make sure the Internet connection is also terminated, if you are not prompted to disconnect automatically.
Manoeuvres
1.Click the Close button, , on the Menu Bar at the top right corner of the screen.
Alternatively, select File | Exit from the menu.
2.The Auto Disconnect dialog box appears. Select Disconnect Now to end the current session.
3.Reconnect to the Internet, by clicking on the button on the Taskbar or Desktop, or selecting Start | Programs, etc.
Driving Lesson 11 - S.A.E.
This is a Self-Assessment Exercise, covering Internet theory, online help, views, graphic displayand framed web pages. Try to complete it without any reference to the previous Driving Lessons in this section.
1.What does www stand for?
2.What is the programming language used on the Internet?
3.What must you have before attempting to connect to the Internet?
4.Use online help to find out about Microsoft Product Updates.
5.Which buttons can be used to change the view of the screen?
6.Which menu command allows a page to be viewed without graphics?
7.Why are framed web pages used?
8.Disconnect from the Internet.
If you experienced any difficulty completing this S.A.E. refer back to the Driving Lessons in this section. Then redo the S.A.E.
Once you are confident with the features, complete the Record of Achievement Matrix referring to the section at the end of the guide. Only when competent move on to the next Section.
Internet Explorer 51© CiA Training Ltd 2001
ECDLSection 2 Navigation
Section 2
Navigation
By the end of this Section you should be able to:
Use Hyperlinks
Move Backward and Forward through a Web Site
Use Web Addresses
Store and Organise Favourite Sites
Stop and Refresh Downloads
To gain an understanding of the above features, work through the Driving Lessons in this Section.
For each Driving Lesson, read the Park and Read instructions, without touching the keyboard, then work through the numbered steps of the Manoeuvres on the computer. Complete the S.A.E. (Self-Assessment Exercise) at the end of the section to test your knowledge.
Driving Lesson 12 - Using Hyperlinks
Park and Read