Waking Night Worker

Contents

Page

Advertisement3

About Action Homeless4

Job description6

Person Specification8

How to apply10

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Waking Night Worker

Location:Leicester

Hours: 36 Hours

Contract: Permanent

Salary:£16,394 - £18,560

We are looking for a motivated individual with a passion for working with vulnerable adults within a supported housing setting. You will be responsible for ensuring the night security of the premises and that Accommodation Sustainment Officers are supported with any incidents that may occur. As part of your duties you will be required to prepare and supervise breakfast times and provide cleaning to the kitchen and communal areas of the property. You should be able demonstrate good interpersonal skills, excellent communication skills, and the ability to produce concise reports. Sound knowledge of health and safety and food hygiene regulations would be advantageous. A can-do attitude and the ability to remain calm in challenging or difficult situations is essential. The role involves waking nights and some weekend work on a shift rota basis.

For further details about the role please download our recruitment pack from To apply please complete and return our application form. Alternatively, you can call 0116 2211851 to request a copy of the recruitment pack and application form.

Closing Date: Friday 25th November 2016

Interviews: week commencing 5th December 2016

About Action Homeless

Action Homeless provides a range of services for homeless people and people who are worried about homelessness in Leicester and Leicestershire. These include information, advice and accommodation services. We also work within the community to try to prevent homelessness from occurring in the first place. Our services aim to give people the confidence and skills they need to achieve and maintain independent living and to make a great contribution to the local community.

We believe that, wherever possible, it is much better to prevent homelessness from occurring before people reach a crisis in their lives. Preventing homelessness is a key focus for Action Homeless and an area which we will be developing over the next five years. Last year, we launched No Second Night Out Leicester, a partnership project which aims to ensure that anyone rough sleeping in Leicester is linked with accommodation and support services as quickly and efficiently as possible.

Unfortunately, there are cases where people do reach crisis point and find that they do not have a safe place to stay. In these situations, we are here to help and work with Leicester City Council to provide emergency accommodation to vulnerable adults who need it. In addition, our Accommodation Assist project offers high quality temporary housing to people who are homeless or threatened with homelessness and need a safe place to live whilst identifying more stable and permanent housing. Our accommodation across Leicester varies to include large supported housing projects, small shared houses, bedsits and self-contained flats.

During 2012-2015, Action Homeless successfully brought back into use 20 empty properties through funding secured from DCLG. The project renovated empty properties, transforming them into affordable accommodation for people leaving homelessness services. In line with our strategic priorities Action Homeless plans to continue with this work and provide an affordable solution to homelessness.We are currently bringing back into use a further 3 properties. The renovations on these properties have been funded by a grant from Nationwide Wide Foundation and will create a further 16 units of accommodation by March 2017.

We believe that putting a roof over someone’s head is only the first step to helping them to regain their independence and therefore we provide access to an extensive support programme which includes;

Engage – a purpose built support centre which acts as the base for a varied events and activities programme which promotes skills development and independence.

Action Trust – a social enterprise which offers work placements, training and employment opportunities to ex-offenders and people with experience of homelessness.

Moneywise – a project which seeks to improve individual’s financial confidence through a programme of group workshops and one-to-one training and education.

More information about Action Homeless and what we do can be found on our website at

Job Description

Job title:Waking Night Worker

Responsible to: Accommodation Manager

Hours:36 hours per week

1. Job purpose
2. To provide weekend staff cover and support to the team of supported housing officers based at the project.
3. Security of premises
4. Ancillary duties
5. Prepare, cook at serve meals

1. Key responsibilities
2. Assisting the Supported Housing Officers
3. Respond to and, alert colleagues of any incidents during shifts
4. To ensure the appropriate emergency services are contacted in emergency situations.
5. To liaise with outside agencies and implement the internal on-call system when appropriate.
6. Completion of reports following any incidents for supported housing officers/managers and other Action Homeless projects.
7. Completes all administration relevant to the role including preparation of documents, typing and filing.

3.Premises security

3.1 To ensure the building is secure between the hours of 10pm and 8am and maintain a register of residents entering and exiting the building.

3.2 To Patrol the premises at regular intervals without creating any disturbance for sleeping residents.

3.3 Monitor the CCTV systems and take appropriate action as necessary.

4.Ancillary Duties

4.1 To carry out deep cleaning of kitchen and food storage areas, including cookers, paintworketc.

4.2 To clean all communal areas and to ensure appropriate standards of Health and Safety are maintained.

4.3 To work within the COSHH regulations ensuring all cleaning materials are correctly used and stored.

4.4 Any other cleaning duties as required.

5.Prepare, cook and serve meals

5.1Prepare, cook and serve breakfast to the residents ensuring that all dietary needs are catered for.

5.2Assist in the preparation and serving of weekend meals

5.3Ensure the kitchen is left clean and tidy, including the washing and storage of all pots, pans, crockery and cutlery.

6.Other Duties

6.1To perform all other duties as may be required from time to time.

6.2To work flexibly and as part of the team within Mayfield House

This job description is subject to regular review in consultation with the post holder.

Person Specification

Criteria
Indicated E (Essential) D (Desirable) / Method of assessment[1]
Competencies, skills and experience / E
D
E
E
D
D
E
E
E
E
E / Domestic cleaning experience
Experience of cooking for large numbers
Experience of working within a small team
Experience of providing night security
Experience of using industrial cleaning machines
Knowledge / understanding of differing dietary / cultural needs
Ability to write reports and maintain written log books
Knowledge of Health and Safety and Food Hygiene Regulations
Good communication skills
Ability to follow and work in accordance to set procedures
Ability to recognise and challenge discriminatory behaviour / 1,2,3
1,2
1,2,3
1,2
1,2
1,2
1,2
1,2
1,2
1,2
1,2
Values and motivation / E / Genuine interest in working with homeless people and in supporting people to overcome alcohol and substance misuse / 1,2
Personal characteristics / E
E
E
E
E / Friendly, creative and confident with great interpersonal skills.
Approachable
Self starter with a great team ethos.
Good time management skills
Ability to work unsocial hours, including waking nights and weekends / 2
1,2
1,2
1,2
1,2

How to Apply

To apply for the role you will need to send your completed application form which clearly demonstrates how you meet the role profile and send this to .

If you would like to discuss the role or require any further information in relation to the role, please contact Audassa Powell on 0116 2211889.

If you do not receive a response to your application by Friday 2nd December 2016 then unfortunately on this occasion you have not been short-listed.

The closing date for completed application forms is Friday 25th November 2016.

Interviews will be held week commencing 5th December 2016.

1

[1]Methods of assessment: 1 = application form, 2 = interview, 3 = presentation / test, 4 = supporting evidence.