CE Committee Webinar Presentation

Presentation Agenda

#1 (Coach / Paul Baum) Rules of the presentation to make it a great experience for all!

  • The CE Committees Core Mission is to promote experience sharing within a trusted, safe peer to peer environment.
  • There are No boundaries here - We are all here to help the presenter and share with the committee our first hand experiences.
  • Please keep to the topic and please spend no more than 5 minutes in sharing your experience unless the Presenter allows further discussion, No Rambling rule applies!

#2 Presenter –Kathy Murphy - Jarden Consumer Solutions (JCS) Background:

Kathy Murphy is the Sr. Sales Operations Manager for JCS. After spending several years on the tennis court as a certified tennis instructor, Kathy began with JCS in 1999. The start of her career was with Sunbeam Products as a Special Markets Sales Manager. Kathy’s main focus was liquidating excess and obsolete inventory primarily in the scale and health categories.Jarden Corporation purchased Sunbeam Products in 2004 and acquired a much larger brand portfolio. Jardenis now a Fortune 500 company with a portfolio of over 100 consumer brands. These brands include Oster, Sunbeam, Health o Meter, Coleman, Quickie, FoodSaver, Rawling, Penn, First Alert, Mr. Coffee and K2. Currently Kathy works on the Consumer Solutions portion of the business which includes small appliances, bedding, pet, home environment, bath scales and health products.

Kathy is responsible for collaborating with the supply chain, marketing, and finance teams to identify and liquidate excess and obsolete inventory for all JCS products. Over the last 20 months JCS implemented a remanufacturing program using a 3rd party (PRC). This strategy replaced the “destroy in field (DIF) program”with a major retailer. In addition, Kathy oversees the internal remanufacturing of the Margaritaville brand. She is also responsible for managing the disposition of warehouse damaged and second tier inventory for all JCS U.S facilities.

I.Communication Starter:

“Tell me about your decision to implement a remanufacturing program versus remaining as a DIF vendor?” Was your Senior Management team initially in favor of this new strategy?

II.Current Situation:JCS is currently partnering with PRC in a remanufacturing program of small kitchen appliances. The items selected for the program where based on volume and retail price point at $19.99 and higher. The program includes 55-60 items. In the next few months additional items will be implemented.

  • JCS returns were being sold thru the DIF program in the secondary market, eroding recovery percentages and the JCS brand. The high visibility via the Internet was disrupting both U.S and Latin American markets.
  • Realizing that the product was being sold in various different marketplaces and at much lower pricing, we investigated using other options.
  • Brand protection was a concern, because others were selling our product as refurbished with their standards and pricing. Packaging in brown boxes, damaged color boxes and not following the same sanitation process.
  • JCS is covering the warranty on products in the marketplace and could be paying duplicate claims on the same product.

III.Learning’s from the program.

  • Consumer demand continues to grow for remanufactured product.
  • Retailers see the value in the program.
  • If we didn’t remanufacture our product, others would.
  • JCS quality/engineering teams have utilized the data collection to implement improvements to product.
  • Improvements were implemented to packaging (1st quality and remanufactured).
  • Program assisted in recall of the Mr. Coffee single serve unit.
  • Direction JCS is heading.
  • Expansion of the program to include other major retailers.
  • Exploring other categories such as fans, heaters, and air purifiers.
  • Share learning’s across Jarden (Quickie, Coleman, and Ball).

RLA CE Committee WebinarJune 26, 2013Page 1