Research Analyst

MargauxHoagland, B.A.

Research Analyst

MargauxHoagland joined HZA as a Research Analyst in the winter of 2016. Based out of the firm’s Troy, New Yorkoffice, Ms. Hoaglandis participating in the cost evaluations of the Title IV-E Waiver programs in Maine, Arkansas and West Virginia. She is measuring the costs of the Waiver programs, taking into account the placement, maintenance, and contracted service costs of all children and families who have participated in the Waiver initiatives. She is also measuring theaveragecostof achievinga successfuloutcome,includingalloftheresourcesexpended on unsuccessfuloutcomes andtherateofsuccess.

Ms. Hoagland is currently involved in HZA’s assessment of case processing practices in Maine, using data from a time study and random moment surveys to develop time standards for specific case types and measure the time caseworkers take to complete individual tasks, as well as the time they have available to work on cases. In addition to her quantitative experience, Ms. Hoagland conducts interviews with key stakeholders to evaluate the implementation of a collaborative effort between state departments in Maine which are aimed at helping families with substance exposed newborns.

Prior to joining HZA, Ms. Hoagland worked as an Analyst at THREE Group Market Research in Saratoga Springs, New York, where she was involved in the collection of web-based survey data used for brand tracking, brand positioning, concept testing, segmentation, pricing, market sizing, and feasibility studies. She coordinated with research personnel, clients, and outside vendors to ensure the necessary data were captured, and consulted on aspects of questionnaire design. A specialist in statistical analysis, she performed data manipulations and mergers, performed in-depth analyses, and drafted reports detailing findings for clients. Her responsibilities also included programming, sampling and banner plans, data quality and logic checks, monitoring of data collection, data cleaning and organization, and creating banners and crosstabs.

Ms. Hoagland received a B.A. Magna Cum Laude in Psychology from Skidmore College in 2011, and is currently pursuing herMaster’s in Data Analytics.

Court Involvement

From New York Drug Court Evaluation Proposals (Cayuga, Kings and Westchester Counties) – July 2017

Margaux Hoagland, B.A., Assistant Project Director

Percent of Time for this Project:5%

Ms. Hoagland brings several years of experience in research to this project. Prior to joining HZA, she worked as an Analyst at THREE Group Market Research in Saratoga Springs, New York, where she was involved in the collection of web-based survey data used for brand tracking, brand positioning, concept testing, segmentation, pricing, market sizing, and feasibility studies. She coordinated with research personnel, clients, and outside vendors to ensure the necessary data were captured, and consulted on aspects of questionnaire design. A specialist in statistical analysis, she performed data manipulations and mergers, performed in-depth analyses, and drafted reports detailing findings for clients. Her responsibilities also included programming, sampling and banner plans, data quality and logic checks, monitoring of data collection, data cleaning and organization, and creating banners and crosstabs.

Since joining HZA in its Troy, New York office, Ms. Hoagland has been involved in cost studies, workload studies and evaluations. She is currently working with Michigan’s Legislative Council on a study of the costs of raising the age of juvenile justice, on a rate setting system for Louisiana’s child welfare and juvenile justice programs and on evaluations of child welfare waivers in Arkansas, Maine and West Virginia. She will assist Dr. Zeller in the management of the project, helping coordinate the work of the staff and coordinating the evaluations in the three counties to generate the maximum amount of evaluative information possible.

Ms. Hoagland received a B.A. Magna Cum Laude in Psychology from Skidmore College in 2011, and is currently pursuing herMaster’s in Data Analytics.

From Michigan 17-Year-OldAdult Court and Correctional Systems Cost Study Proposal – February 2017

Margaux Hoagland, Research Analyst

Office Location: Troy, New York

Dedicated Hours: 456

Margaux Hoaglandis the lead analyst on a rate setting project for the State of Louisiana’s Office of Juvenile Justice (OJJ) and Department of Children and Family Services (DCFS). When OJJ and DCFS youth are removed from their homes and placed into substitute care, they may qualify for Title IV-E reimbursement. Ms. Hoagland is currently laying the groundwork that will allow HZA to calculate the rates at which facilities are reimbursed with Title IV-E funds. This includes the development of a Facility Budget Calculator and the conduct of a Rate Time Study, both to be used in conjunction for the defensible rate structure of reimbursable expenses for the State of Louisiana.

Ms. Hoagland is assisting in HZA’s evaluation of the Eckerd Rapid Safety Feedback (ERSF) Model in Maine and Connecticut in conjunction with Casey Family Programs and Eckerd itself. The ERSF Model, an approach that utilizes measurement of a baseline of serious risk factors with real-time quality assurance, uses historical data from an agency’s case management system. Ms. Hoagland is working on the outcome evaluation using information from the model’s data portal and case record reviews of local files to compare outcomes for periods before and after implementation.

For a recentassessment of case processing practices in Maine, Ms. Hoagland used data from a time study and random moment surveys to develop time standards for caseworkers working on specific case types. She also measured the time caseworkers take to complete individual tasks, as well as the time they have available to work on cases. Using this information Ms. Hoagland projected the agency’s resource need based on their current caseload. In addition to her quantitative experience, Ms. Hoagland conducted interviews with key stakeholders to evaluate the implementation of a collaborative effort between state departments in Maine which were aimed at helping families with substance exposed newborns.

Prior to joining HZA, Ms. Hoagland worked as an Analyst at THREE Group Market Research in Saratoga Springs, New York, where she was involved in the collection of web-based survey data used for brand tracking, brand positioning, concept testing, segmentation, pricing, market sizing, and feasibility studies. She coordinated with research personnel, clients, and outside vendors to ensure the necessary data were captured, and consulted on aspects of questionnaire design. A specialist in statistical analysis, she performed data manipulations and mergers, performed in-depth analyses, and drafted reports detailing findings for clients. Her responsibilities also included programming, sampling and banner plans, data quality and logic checks, monitoring of data collection, data cleaning and organization, and creating banners and crosstabs.

Ms. Hoagland received a B.A. Magna Cum Laude in Psychology from Skidmore College in 2011, and is currently pursuing herMaster’s in Data Analytics from Southern New Hampshire University.

Program Evaluation

From West Virginia Professional and Support Services Evaluation of Child Abuse Proposal – February 2018

Margaux Hoagland, B.A.

Margaux Hoagland is participating in the cost evaluations of the Title IV-E Waiver programs in Maine, Arkansas and West Virginia. She is measuring the costs of the Waiver programs, taking into account the placement, maintenance, and contracted service costs of all children and families who have participated in the Waiver initiatives. She is also measuring the average cost of achieving a successful outcome, including all of the resources expended on unsuccessful outcomes and the rate of success.

Ms. Hoagland also conducted quantitative data analysis of the Maine Title IV-E Waiver on the State’s case management data and took a lead role on HZA’s assessment of case processing practices in Maine, using data from a time study and random moment surveys to develop time standards for specific case types and measure the time caseworkers took to complete individual tasks, as well as the time they have available to work on cases.

Prior to joining HZA, Ms. Hoagland worked as an Analyst at THREE Group Market Research in Saratoga Springs, New York, where she was involved in the collection of web-based survey data used for brand tracking, brand positioning, concept testing, segmentation, pricing, market sizing, and feasibility studies. She coordinated with research personnel, clients, and outside vendors to ensure the necessary data were captured, and consulted on aspects of questionnaire design. A specialist in statistical analysis, she performed data manipulations and mergers, performed in-depth analyses, and drafted reports detailing findings for clients. Her responsibilities also included programming, sampling and banner plans, data quality and logic checks, monitoring of data collection, data cleaning and organization, and creating banners and crosstabs.

Ms. Hoagland received a B.A. Magna Cum Laude in Psychology from Skidmore College in 2011, and is currently pursuing her Master’s in Data Analytics.

From Vermont Children and Families Community Response Pilot Project Evaluator Proposal – December 2017

Margaux Hoagland, B.A.

Ms. Hoagland is currently assisting in HZA’s evaluation of the Eckerd Rapid Safety Feedback (ERSF) Model in Maine and Connecticut in conjunction with Casey Family Programs and Eckerd itself. The ERSF Model, an approach that pairs measurement of a baseline of serious risk factors with real-time quality assurance, uses historical data from an agency’s case management system. She is working on the outcome evaluation using information from the model’s data portal and case record reviews of local files to compare outcomes for periods before and after implementation.

Ms. Hoagland is also participating in the evaluations of the Title IV-E Waiver evaluations in Maine, Arkansas and West Virginia. She is measuring the costs of the Waiver programs, taking into account the placement, maintenance, and contracted service costs of all children and families who have participated in the Waiver initiatives. She is calculating the average cost of achieving a successful outcome, including all of the resources expended on unsuccessful outcomes and the rate of success. Ms. Hoagland is also assisting with onsite data collection which is being used to evaluate the states’ implementation of the various initiatives.

Ms. Hoagland is one of the lead analysts in HZA’s study of 17-year-olds involved in Michigan’s adult corrections system. Using data from multiple sources, she is measuring the costs which would have been incurred by such youth had they been considered juveniles at the time of committing an offense.

Ms. Hoagland also worked as the lead analysis and technical assistance provider on HZA’s rate setting and time study project for the Louisiana Department of Children and Family Services and Department of Public Safety and Corrections. For the project, she developed web-based and paper data collection tools for community-based residential facilities, non-medical group homes and therapeutic foster care providers, conducted webinar trainings and provided ongoing support to staff collecting cost data and surveys from foster care families.

Prior to joining HZA, Ms. Hoagland worked as an Analyst at THREE Group Market Research in Saratoga Springs, New York, where she was involved in the collection of web-based survey data used for brand tracking, brand positioning, concept testing, segmentation, pricing, market sizing, and feasibility studies. She coordinated with research personnel, clients, and outside vendors to ensure the necessary data were captured, and consulted on aspects of questionnaire design. A specialist in statistical analysis, she performed data manipulations and mergers, performed in-depth analyses, and drafted reports detailing findings for clients. Her responsibilities also included programming, sampling and banner plans, data quality and logic checks, monitoring of data collection, data cleaning and organization, and creating banners and crosstabs.

Ms. Hoagland received a B.A. Magna Cum Laude in Psychology from Skidmore College in 2011, and is currently pursuing herMaster’s degree in Data Analytics.

From Pennsylvania Improving Reentry Education Program Evaluation Proposal – June 2017

Margaux Hoagland, B.A., Data Analyst

Margaux Hoagland is an active participant in a number of projects. Ms. Hoagland is assisting in HZA’s evaluation of the Eckerd Rapid Safety Feedback (ERSF) Model in Maine and Connecticut in conjunction with Casey Family Programs and Eckerd itself. The ERSF Model, an approach that utilizes measurement of a baseline of serious risk factors with real-time quality assurance, uses historical data from an agency’s case management system. She is working on the outcome evaluation using information from the model’s data portal and case record reviews of local files to compare outcomes for periods before and after implementation.

Ms. Hoagland is also participating in the evaluations of the Title IV-E Waiver programs in Maine, Arkansas and West Virginia. She is measuring the costs of the Waiver programs, taking into account the placement, maintenance, and contracted service costs of all children and families who have participated in the Waiver initiatives. She is measuring the average cost of achieving a successful outcome, including all of the resources expended on unsuccessful outcomes and the rate of success. Ms. Hoagland is also assisting with onsite data collection which is being used to evaluate the states’ implementation of the various initiatives.

Ms. Hoagland is actively participating in the study of 17-year-olds involved in Michigan’s adult corrections system. Using data from multiple data sources, she is working with Mr. Powers to identify the characteristics of 15- and 16-year-olds, matching them to 17-year-olds, and then measuring the costs which would have been incurred by such youth had they been juveniles at the time of committing an offense.

Prior to joining HZA, Ms. Hoagland worked as an Analyst at THREE Group Market Research in Saratoga Springs, New York, where she was involved in the collection of web-based survey data used for brand tracking, brand positioning, concept testing, segmentation, pricing, market sizing, and feasibility studies. She coordinated with research personnel, clients, and outside vendors to ensure the necessary data were captured, and consulted on aspects of questionnaire design. A specialist in statistical analysis, she performed data manipulations and mergers, performed in-depth analyses, and drafted reports detailing findings for clients. Her responsibilities also included programming, sampling and banner plans, data quality and logic checks, monitoring of data collection, data cleaning and organization, and creating banners and crosstabs.

Ms. Hoagland received a B.A. Magna Cum Laude in Psychology from Skidmore College in 2011, and is currently pursuing herMaster’s in Data Analytics.

Revenue Maximization/Financial Assessment

From Colorado Public Benefit Assistance Programs Cost and Performance Analysis Proposal – December 2016

Margaux Hoagland, B.S., Research Associate:Ms. Hoagland is participating in the cost evaluations of the Title IV-E Waiver programs in Maine, Arkansas and West Virginia. She is measuring the costs of the Waiver programs, taking into account the placement, maintenance, and contracted service costs of all children and families who have participated in the Waiver initiatives. She is also measuring theaveragecostof achievinga successfuloutcome,includingalloftheresourcesexpended on unsuccessfuloutcomes andtherateofsuccess.

Ms. Hoagland is working closely with Ms. Hallenbeck and Dr. McCarthy in HZA’s assessment of case processing practices in Maine, using data from a time study and random moment surveys to develop time standards for specific case types and measure the time caseworkers take to complete individual tasks, as well as the time they have available to work on cases. In addition to her quantitative experience, Ms. Hoagland conducts interviews with key stakeholders to evaluate the implementation of a collaborative effort between state departments in Maine which are aimed at helping families with substance exposed newborns.

Prior to joining HZA, Ms. Hoagland worked as an Analyst at THREE Group Market Research in Saratoga Springs, New York, where she was involved in the collection of web-based survey data used for brand tracking, brand positioning, concept testing, segmentation, pricing, market sizing, and feasibility studies. She coordinated with research personnel, clients, and outside vendors to ensure the necessary data were captured, and consulted on aspects of questionnaire design. A specialist in statistical analysis, she performed data manipulations and mergers, performed in-depth analyses, and drafted reports detailing findings for clients. Her responsibilities also included programming, sampling and banner plans, data quality and logic checks, monitoring of data collection, data cleaning and organization, and creating banners and crosstabs.Ms. Hoagland received a B.A. Magna Cum Laude in Psychology from Skidmore College in 2011, and is currently pursuing herMaster’s in Data Analytics.

Workload Study

From CAS of Toronto Workload Study Proposal – March 2017

Margaux Hoagland, B.A., Data Analyst

Margaux Hoagland joined HZA as a Research Analyst in the winter of 2016. Sheplayed an instrumental role in HZA’s assessment of case processing practices in Maine, using data from the random moment surveys and a time study to develop the time staff have available to spend on cases and time standards for specific case types and measure the time caseworkers take to complete individual tasks. Ms. Hoagland developed the analytic tool for state and district administrators to monitor workload need and for local supervisors to assess staffing need and capacity.

Ms. Hoagland is assisting in HZA’s evaluation of the Eckerd Rapid Safety Feedback Model in Maine and Connecticut in conjunction with Casey Family Programs and Eckerd. She is working on the outcome evaluation using information from the model’s data portal and case record reviews of local files to compare outcomes for periods before and after implementation.

Ms. Hoagland is also participating in the cost evaluations of the Title IV-E Waiver programs in Maine, Arkansas and West Virginia. She is measuring the costs of the Waiver programs, taking into account the placement, maintenance, and contracted service costs of all children and families who have participated in the Waiver initiatives. She is also measuring theaveragecostof achievinga successfuloutcome,includingalloftheresourcesexpended on unsuccessfuloutcomes andtherateofsuccess. More recently, Ms. Hoagland was charged with providing support to Arkansas with its Child and Family Services Review, helping the State to finalize its Program Improvement Plan and track progress toward improved outcomes and satisfaction of systemic factors requiring improvement.