• Charlotte customers get their water from “Lake Catawba”
/ It’s the Catawba River.
  • Most homeowners don't drink this water.
  • We do have a lead problem here in Charlotte.
  • They're using chloramine here because they have such a big bacterial problem.
  • It goes to your local treatment facility. They send that water right back to you. You don't have new water.
  • We don't have new water. it's just recycled and sent right back to you.
  • You're washing with dirty water and it's laden with poop.
  • The water is dirty, ok? it's very dirty.
  • Charlotte currently is about 20, about the 20th worst water in the United States.
  • You can ride around the City of Charlotte every day and you'll see city crews digging up because a pipe busted. They bust because of dirty water.
  • There's still anti-depressants and heroin and all kind of drugs and stuff that you're consuming.
/ Charlotte Water: “This is disappointing to read because every claim about Charlotte Water is false or misleading.”
  • [Soliciting this neighborhood] was approved by the homeowners association.
/ HOA: “This report is very concerning, and by no means did the Reedy Creek Board authorize any testing … I will be reporting it to the authorities today.”
  • [Some people have] $8,000 Delta faucets.
/ Delta insider: “No, we don't sell $8,000 faucets.” [The most expensive appears to be about $870.]
  • It's one of the leading causes of a kidney stone is white ice.
/ Urologist: “As someone who manages kidney stones all day every day, I've never heard of this …
Based on research, the type, quality, and source of tap water makes little difference in risk of stone disease.”
  • [The manufacturer of the filtration system is] a division of NASA.
/ NASA: “[It] is not a division of NASA, and as a federal agency, we would not be legally in a position to operate a commercial company. Also, I noted the following claim on the company's website, related to your question: ‘The technology behind this proprietary product was adapted from NASA's silver ion technology developed to purify water for the astronauts aboard the Space Shuttle Orbiters.’ Silver technology was never used in water purification on the shuttle. Iodine biocide was used in shuttle water systems.”
  • We guarantee 29% off your gas bill when you get clean water. That's guaranteed 29% so it could be higher. If it was an electric water heater, we guarantee 21% off your electric bill.
/ UNCC chemistry professor: “Charlotte Mecklenburg water is clean. It is unlikely that there are homeowners with dirty enough water to cause a measurable change in energy usage.