Carrying Out Vehicle Maintenance and Repair Operations
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Unit X: Carrying Out Vehicle Maintenance and Repair Operations
Unit code: K/502/1766
QCF level: Entry 3
Credit value: 6
Unit aim
This unit aims to introduce learners to the technical skills and knowledge required to carry out simple motor vehicle maintenance and repair tasks.
Unit introduction
The unit introduces learners to the technical skills and knowledge required to perform simple vehicle maintenance and repair tasks including fault analysis, tool selection and basic servicing. On completion of this unit, learners will understand a range of theoretical and practical knowledge required to participate in a service of a motor vehicle or motorcycle that incorporates both inspection and reference to data sources and the renewal of service parts, such as filters and lubricants, under supervision in a workshop.
Wherever possible, practical tasks and experience in an actual motor vehicle workshop should be used within this unit to supplement and inform theoretical knowledge. Although learners will sometimes work independently, there are opportunities to work as effective team members in collaborative situations.
This unit is intended for learners considering a career in the motor vehicle maintenance and repair sector – a rapidly advancing technological sector and growth employer. The unit is suitable for learners with little or no prior experience of the motor vehicle industry and for those learners not yet ready for level 1 or GCSE studies.
Learning outcomes and assessment criteria
In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all the learning outcomes for the unit. The assessment criteria determine the standard required to achieve the unit.
On completion of this unit a learner should:
Learning outcomes / Assessment criteria1 Know how to identify faulty basic components / 1.1 Identify a range of common components, equipment, tools and materials
1.2 Recognise a fault/serviceability of components, tools and equipment
2 Understand how to interpret basic technical information / 2.1 Recognise that a specification relates to a task
2.2 Follow straightforward oral, written and pictorial information in order to carry out a simple task
3 Know how to remove and replace standard vehicle components / 3.1 Select the tools, equipment and materials needed for a given simple task
3.2 Remove materials or components
3.3 Replace materials or components
4 Understand the basic principles of servicing a motor vehicle/motor cycle / 4.1 Identify the processes to be applied for the servicing of a vehicle
4.2 Carry out tasks for the basic servicing of a vehicle
Unit content
1 Know how to identify faulty basic components
Faulty basic components: fault diagnosis techniques and equipment eg sensory testing, interpreting measurements and readings, use of gauges and electrical testing equipment; exhaust analysis; checking components for impact and/or internal damage eg broken parts, leaks, contamination eg metallic parts in lubricants
2 Understand how to interpret basic technical information
How a specification relates to a task: identifying and utilising sources of information eg vehicle manuals, service records, manufacturer’s data; understanding electronic data eg telemetry; applying correct specification to faults/repairs
Basic technical information: working with vehicle fuel and exhaust systems; engine lubrication systems; vehicle electrical systems; vehicle braking systems; vehicle transmission systems; vehicle steering and suspension systems; vehicle wheel and tyre systems; fuel technologies eg petrol, diesel
3 Know how to remove and replace standard vehicle components
Standard vehicle components: vehicle parts eg brakes, clutches, exhausts, fuel pumps, gearboxes, radiators, tyres; engine parts eg alternator, camshaft, cylinders, gaskets, pistons, tappets, valves
Tools and equipment: hand tools eg hammers, hacksaws, spanners, pliers, wrenches, clamps; lifting equipment eg jacks, hydraulic lifts; electrical equipment eg ammeters; measuring equipment eg callipers, feeler gauges; pressure testing equipment eg vacuum gauges; PPE and safety equipment; safe disposal of waste materials and components
4 Understand the basic principles of servicing a motor vehicle/motorcycle
Basic servicing principles: understand and perform routine servicing tasks eg changing oil, wheels, filters, spark plugs; checking and replacing fluids, batteries and tyres; plan and manage workloads; understand and implement safe working practices; reporting and record keeping; safe disposal of waste materials and components
Essential guidance for tutors
Delivery
It is strongly advised that this highly practical unit is delivered with access to a well-equipped and relevant workshop environment so learners can use the appropriate equipment, components and live vehicles. This will enable an essential balance between theoretical knowledge and hands-on practical experience.
Access to appropriate equipment, tools, components and materials will enable learners to develop the required practical skills and relate their studies within this unit to an industrial context. Wherever possible, basic tasks and principles of motor vehicle servicing should be reinforced through practical participation by learners and tutor-led demonstration and instruction.
The extent of the prior knowledge and experience of individual learners should be considered carefully when delivering this unit or placing it in a scheme of work. This will ensure that tasks are appropriately differentiated for learners and that learners adopt safe working practices at all times. In this way, learners will be able to complete the unit successfully and gain the knowledge required to perform tasks safely within an industrial setting.
The four learning outcomes in this unit focus on ensuring that learners are able to identify and select appropriate maintenance tools and equipment, recognise faults and faulty components and carry out basic and routine maintenance and repair tasks under supervision.
Outline learning plan
The outline learning plan has been included in this unit as guidance.
Topic and suggested assignments/activitiesKnow how to identify faulty basic components
Whole-class teaching
Tutor to explain and demonstrate the use of a range of information sources that can aid vehicle fault diagnosis. Explain and demonstrate the use of a variety of diagnostic equipment and techniques. Explain relevant documentation and reporting techniques and processes.
Individual learner activities
Investigation into fault diagnosis techniques and information sources. Practise using fault diagnosis equipment and techniques under supervision in a motor vehicle workshop.
Understand how to interpret basic technical information
Whole-class teaching
Tutor-led introduction to a range of basic vehicle and engine systems. Tutor-led introduction to fuel technologies. Whole-class discussion and tutor-led oral questioning of learners. Demonstration of correct methods for interpreting and recording data accurately.
Individual learner activities
Practise interpreting and accurately recording data from centre-devised practical investigations under supervision within a motor vehicle workshop.
Know how to remove and replace standard vehicle components
Whole-class teaching
Tutor-led practical demonstration of the safe use of a variety of standard engineering tools and equipment – including hand tools and lifting equipment. Explain and demonstrate correct methods of preparing a vehicle for maintenance, including isolating electrical systems and safe handling of vehicle components and materials.
Individual learner activities
Practise using tools and equipment safely under supervision within a motor vehicle workshop. Practise safe handling of components and materials under supervision within a motor vehicle workshop.
Understand the basic principles of servicing a motor vehicle/motorcycle
Whole-class teaching
Introduce and explain basic motor vehicle servicing principles and techniques. Demonstrate routine servicing tasks eg changing oil, changing wheels, checking and replacing fluids. Describe manufacturers’ recommended inspection and maintenance techniques. Reinforce safe working practices and relevant safety legislation. Explain methods of handling materials safely and disposing of waste materials safely. Explain methods for sourcing information on components. Explain reporting processes, documentation and record keeping in relation to motor vehicle servicing.
Individual learner activities
Practise basic motor vehicle servicing tasks under supervision in a motor vehicle workshop.
Knowledge check and unit assessment
Centre-devised written tests, essays and reports on the unit content. Tutor assessment of centre-devised practical tests in a motor vehicle workshop. Evidence of attainment for each learner to be included in the learner’s portfolio – evidence to include observation records, witness statements, photographic evidence (where applicable) and marked and signed written work. Feedback to learners and unit close.
Assessment
Several of the assessment criteria within this highly practical unit will need to be assessed directly by the tutor when learners are carrying out practical activities in a suitable motor vehicle maintenance and repair workshop. The centre can devise tests and set practical assignments appropriate for Entry 3 level learners and suitable for achieving the assessment criteria.
All necessary safety and risk assessments must be carried out before learners enter the workshop. It is recommended that the accompanying Entry 3 unit within this qualification, Y/502/1763: Introduction to Health and Safety, is delivered before assessment of this unit so that learners fully understand the importance of safe working practices before they undertake any practical assessments within this unit.
A small portfolio of evidence from guided activities and practical assessments should be created for each learner as evidence of achievement. Suitable evidence from guided practical activities and assessments would include observation records and/or witness statements. Authenticated photographic evidence, marked and signed by the tutor/assessor, may also be included in the portfolio of evidence for this unit.
To achieve 1.1, 1.2, 3.1, 3.2, 3.3, 4.1 and 4.2 learners should have access to appropriate tools, equipment (including PPE), components and materials within a safe and controlled workshop environment. Achievement of 2.1 and 2.2 may be incorporated into the practical assessments devised to assess the achievement of the other assessment criteria within this unit.
For 1.1, learners must identify at least eight common components, equipment, tools and materials.
For 4.2, learners must carry out at least eight tasks for the basic servicing of a vehicle, to include securing the vehicle, checking operation of electrical systems, oil change, wheel change, changing filters, replacing spark plugs, checking and replacing battery, checking fluid levels.
In addition, centres may wish to devise and set a written test (for example multiple-choice test) as a knowledge check of the theory underpinning this highly practical unit. Evidence of each learner passing such a test (for example records of tutor’s oral questioning and/or marked test papers) should be included within each learner’s portfolio.
Further guidance on the use of observation records and witness statements is available on the Edexcel website.
Essential resources
To deliver this highly practical unit, centres will need access to a motor vehicle workshop equipped with appropriate vehicles, tools and equipment (including PPE). Centres should ensure that workshops have sufficient tools and equipment to support the size of the cohort undertaking the unit. In addition, centres will need to have the appropriate documentation systems (for example risk assessments, COSHH assessments) and control measures (for example COSHH storage facilities) in place to ensure good practice.
Indicative resource materials
Textbooks
Hillier, V and Coombes, P – Hillier’s Fundamentals of Motor Vehicle Technology – 6th edition (Nelson Thornes, 2011) ISBN 9781408515181
Stoakes, G – Level 1 Principles of Light Vehicle Operations Candidate Handbook (Motor Vehicle Technologies) (Heinemann, 2011) ISBN 9780435048150
Journal
Motor Industry magazine – available to members of the IMI (see www.motor.org.uk)
Websites
www.imeche.org / Institution of Mechanical Engineers (IMechE)www.motor.org.uk / Institute of the Motor Industry (IMI)
www.soe.org.uk / The Society of Operations Engineers (SOE)
Other
Stoakes, G – Level 1 Principles of Light Vehicle Operations Training Resource Disk (Motor Vehicle Technologies) CD Rom (Heinemann, 2011) ISBN 9780435048303