/ Marie Curie Cancer Care
Job Description

Job title:Regular Giving Development Manager

Job referenceSE186

DepartmentIndividual Giving

LocationVauxhall, London or an office in the South of England

Reports to:National Regular Giving Manager

Job Purpose/Summary

To successfully recruit, manage and support a team of Regular Giving Managers who are responsible for recruiting new Direct Debit supporters (with the aid of fundraisers) to the charity in a variety of different commercial venues using face to face (F2F) fundraising methods.

Work to maximise income and create sustainable revenue for the organisation by analysing market conditions to identify growth areas; securing new national contracts and sites for fundraising activity and expanding the teams to meet this growth.

Key relationships

Internal

National Regular Giving Manager, Head of Individual Giving, Regular Giving Managers, Regular Giving Team members, Individual Giving Managers, Heads of Community Fundraising, Head of Regional Fundraising, Head of Corporate Fundraising.

External

Medium to Large Companies, Supermarkets, Shopping/Home Centres, Local businesses, Local Authorities, others as agreed.

Accountabilities (Duties & Responsibilities)

Development

  • Develop a business development strategy for each region assigned, to maximise growth and committed giving income.
  • Develop joint objectives with the Heads of Community Fundraising to maximise local fundraising and volunteering support through the regular giving teams.
  • Constantly analyse market conditions and performance to identify and respond to new growth areas and opportunities
  • Work to secure new national business relationships to increase the number of sites available to conduct F2F fundraising
  • Lead on the development of F2F fundraising campaigns and ensure they reach target key performance indicators (KPIs).
  • Research new products and opportunities for the development of F2F fundraising; develop innovative regular giving campaign concepts and implement approved campaigns.

Management

  • Develop and manage income and expenditure budgets and non-financial targets for the assigned region and monitor performance against targets including the development of monthly variance reporting.
  • Monitor KPIs including cost to recruit, attrition rates, return on investment and percentage of invalid pledges received; and implement corrective actions to ensure KPIs are met or exceeded.
  • Ensure all organisational policies and procedures are adhered to including data protection and complaint handling.
  • Recruit, retain and support Regular Giving Managers ensuring effective induction, training and regular performance appraisals are delivered.

General

In addition to the specific duties and responsibilities outlined in this job description, all Marie Curie Cancer Care employees should be aware of their specific responsibilities towards the following:

  • Marie Curie Cancer Care operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Marie Curie Cancer Care business outside the office.
  • Adhere to all health and safety and fire regulationsand to co-operate with the Charity in maintaining good standards of health and safety.
  • Uphold ethical and professional standards and not behave in a manner that is likely to bring the Charity into disrepute.
  • Promote and sustain a responsible attitude towards equal opportunities and diversity within the Charity.
  • Demonstrate a commitment to ongoing registration requirements or any national professional or occupational standards associated with the role.
  • Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.
  • For designated roles, the post holder will be responsible for health & safety, business continuity planning and/or risk management. (These responsibilities will be notified on appointment).

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

/ Marie Curie Cancer Care
Person Specification

Job titleRegular Giving Development Manager

Job referenceSE186

Criteria / Essential / Desirable / How assessed
Skills / Abilities /
  • Excellent written and verbal communication and interpersonal skills
  • Good organisational skills
  • A proven track record of target achievement
  • Networking, relationship building and negotiation skills
  • Strong commitment to meeting Budgets and deadlines
  • Financial and financial reporting experience
  • Demonstrable sales abilities and knowledge of sales techniques
  • Well developed analytical and evaluation skills
  • Ability to apply continuous business improvement processes for positive growth

Knowledge /
  • Knowledge of successful business development and partnership activities
  • Knowledge of ‘Face to Face’ or Dialogue Fundraising techniques
/
  • Demonstrable knowledge of individual giving fundraising strategy

Qualifications,
training and education /
  • Five GSCEs (Grade C or above) or equivalent, including English and Maths
    OR
    demonstrable literacy and numeracy
  • Have been trained as a trainer or have had Sales training
  • Educated to degree level or equivalent

Experience /
  • Experience of managing a team
  • Experience of staff recruitment, retention and training
  • Experience in achieving financial and non-monetary targets and developing and managing budgets and KPIs
  • Experienced in developing and implementing business development strategies for sustainable growth
  • Experienced in prospecting, securing and managing significant and beneficial business partnerships
  • Demonstrated experience in building networks/relationships and negotiation at a senior level

Other requirements /
  • Car driver
  • Willingness to work some anti-social hours
  • Willingness to undertake UK travel

Where appropriate, reasonable adjustments to these criteria will be considered to accommodate personal circumstances such as disabilities

/ Marie Curie Cancer Care
Terms and conditions

Job titleRegular Giving Development Manager

Job referenceSE186

Salary scaleMarie Curie Cancer Care

Salary£28,699 to £31,887 (plus £2,550 London Allowance if applicable)

Annual leave entitlement25 days plus bank holidays

Notice periodOne Month (after probationary period)

Working hours35 hours per week

Probationary periodSix months

Disclosure Check Not Required

Otherbenefits

  • Continued access to NHS Pension Scheme (subject to eligibility)
  • Marie Curie Stakeholder Pension Scheme
  • Season ticket loan
  • Loan schemes for bikes; computers and satellite navigation systems

Due to administration costs borne by the charity, we regret that only short-listed candidates will be contacted. If you have not heard from us within four weeks of the below closing date, please assume that your application has been unsuccessful.

Closing date:30/01/2013

Interview date: 12/02/2013

Please send applications to:

Or post to

Rebecca Watkins

Marie Curie Cancer Care

89 Albert Embankment

London

SE1 7TP