Saransk (Planned Destination for the World Cup Period)

The rules of issuing group requests for those traveling
to the matches of the 2018 FIFA World Cup in Russia

The present rules apply to all newly created group requests for routes from/to the points of the matches of the 2018 FIFA World Cup.

1. Points of the matches of the 2018 FIFA World Cup:

- Ekaterinburg

- Kaliningrad

- Kazan

- Moscow

- Nizhny Novgorod

- Rostov-on-Don

- St. Petersburg

- Samara

- Sochi

- Volgograd

- Saransk (planned destination for the World Cup period)

2. Special conditions will be in effect from June 08, 2018 until July 19, 2018 (Travel period).

3. Special rules and conditions of group tickets issuing:

a) The advance payment is set at 20% of the confidential fare level for each confirmed seat:

- for bookings confirmed more than 90 days before the departure date, the advance payment should be made 90 days before the departure date;

- for bookings confirmed less than 90 days, but over 30 days before the departure date – the advance payment has to be made within 5 banking days after confirmation;

- for bookings confirmed 30 days or less before departure, the airline will charge the full cost for air carriage within 5 banking days on conditions of full (100%) financial responsibility.

b) In case of a refusal to take the confirmed seats, the advance payment will be retained as a fine.

c) The period for making the 100% payment:

- for bookings confirmed more than 30 days before departure, the payment must be made no later than 30 days before departure on conditions of full (100%) financial responsibility;

- for bookings confirmed 30 days or less before departure, the payment has to be made within 5 banking days on conditions of full (100%) financial responsibility.

d) Time limit for ticket issuance – no later than 3 days before departure.

e) The issued tickets are not refundable.

f) In case of issuing tickets in advance and refusing confirmed seats more than 30 days before departure, the airline will collect a 20% fine of the confidential fare level for each confirmed seat. If confirmed seats are refused less than 30 days before departure, the airline will collect a 100% fine of the confidential fare level for each confirmed seat.

g) Replacing last names is permitted in line with the standard group booking rules.

h) Rerouting is prohibited.

i) Change of the departure date before the commencement of air carriage is prohibited.

j) Change of the return date is permitted after the commencement of air carriage, but no later than 24 hours before departure, plus a fine of 100 EUR.

4. Regarding requests for segments partially falling within the special period, the conditions will be determined for a single booking on the basis of the date of the first segment.

The airline has the right to change the rules, or to refuse the processing
of a group request even in cases when there is a sufficient number
of free seats on the flights.