Brooklyn College Library
Extended Annual Report
2010-2011
Submitted by Prof. Stephanie Walker
Chief Librarian & Executive Director of
Academic Information Technology
June 2011
54
Acknowledgements: This report has been compiled with the assistance of Prof. Susan Vaughn, Associate Librarian for Collection Development; Prof. Jane Cramer, Acting Associate Librarian for Information Services; Dr. Howard Spivak, Director of Academic Information Technology; Prof. Miriam Deutch, Associate Librarian for Research & Access Services; Prof. Judith Wild, Associate Librarian for Technical Services; and Prof. Anthony Cucchiara, College Archivist & Associate Librarian for Distinctive Collections. I am indebted to all of them for their comprehensive reports, assistance with outstanding questions, and assistance in gathering information. Thanks are also due to faculty and staff members across the Library, who pulled together statistics, answered questions, and ensured deadlines were met. Special thanks to Ms. Julie Long and Ms. Jennifer O’Neill-Rosenberg of the Library’s Administrative Office, for their efficient management of the office and their ability to track down tidbits of information, and to Dr. John V. Walker, for editorial assistance.
TABLE OF CONTENTS
Acknowledgements ………………………………………………………………………………..1
Introduction ……………………………………………………………………………………...... 8
Brooklyn College Library’s Goals & Objectives Mapped to College-Wide Strategic Plans …...... 9
Providing an Outstanding Educational Experience for Students…………………………..9
Fostering a Dynamic, Responsive, and Inclusive Academic Community ………………...9
Capitalizing on Brooklyn as a Learning Environment and Gateway to the World……….10
Promoting the Impact of Brooklyn College and Its Alumni ……………………………..10
Improving Institutional Effectiveness and Enhancing Campus Infrastructure …………..10
Executive Summary ……………………………………………………………………………...12
Major Section 1: Across the Library …………………………………………………………….17
A. Planning & Administration ………………………………………………………...... 17
i) Continuing to Improve Communications with Key Campus Partners …………….17
ii) Library Senior Management ……………...…………………………………….....17
iii) Overall Staffing…………………………………………………………………...18
a) Administrative ……………………………………………………………….18
b) CA Staff ……………………………………………………………………. 18
c) Faculty ………………………………………………………………………..18
d) Professional Staff …………………………………………………………….19
B. Fundraising …………………………………………………………………………...19
i) Identifying Internal Library Fundraising Projects ……………………………...... 19
ii) Donors ……………………………………………………………………………..20
iii) Fundraising & the CUNY Match………………………………………………….20
C. Marketing ……………………………………………………………………………..20
i) Marketing Efforts to Promote Library Resources & Services ……………………..20
D. Special Cross-CUNY Initiatives ………………………………………...……………21
i) LACUNY Junior Faculty Research Roundtable & LACUNY Library Faculty
Mentoring Roundtable ..…………………………………………………………... 21
ii) CUNY L.E.A.D. Workshop………………………………………………………..21
E. Faculty & Staff Housing Information Working Group…..…………………………...22
F. Everett Projects ……………………………………………………………………….22
i) Instructional Room…………………………………………………………………22
ii) Digital Signage…………………………………………………………………….23
iii) Card-swipe Security System………………………………………………………23
iv) Upgrading Electrical & Data Capacity …………………………………………...23
G. Extended Hours & Laptop Loans …………………………………………………….23
H. Special Faculty Service ……………………………………………………………....23
Major Section 2: Unit Report – Collection Development ……………………………………….24
A. Brief Unit Outline …………………………………………………………………….24
B. Collections Budget & Other Issues ...……………………..…………………………..24
i) General …………………………………………………………………………….24
ii) Topfer Fund ………………………………………………………………………24
iii) Additional Base Budget Cuts …...………………………………………………..25
iv) Department of Education Contract .…………………………………………...…25
v) Student Technology Fee ………………………………………………………..…25
vi) CUNY Match Program …………………………………………………………..26
vii) Co-ordinated Collection Development Grant …………………………………...26
viii) Science Direct …………………………………...……………………………...26
ix) Public Health Compact Funding ………………………………………………....27
x) End of Year Funds ……..…………………………………………………………27
xi) EBSCO Contract……………………………………………………………….....27
xii) WALDO Agreement……………………………………………………………..27
xiii) Monograph Budgets……………………………………………………………..27
xiv) E-Books …………………………………………………………………………29
xv) Spending on Electronic Resources ………………………………………………30
xvi) Usage of Electronic Products …………………………………………………...31
xvii) Bibliographers ………………………………………………………………….36
xviii) Knohl Collection – Collections Issues ………………………………………...36
xix) Publisher Packages ……………………………………………………………...37
xx) Science Direct ..………………………………………………………………….37
xxi) SpringerLink …………………………………………………………………....37
xxii) Scopus ………………………………………………………………………….38
xxiii) SciFinder Scholar …………………………………………………………...…38
xxiv) Federated Search System/Discovery Services ………………………………...38
xxv) NOVEL ………………………………………………………………………...39
xxvi) Collection Development Committee …………………………………………..39
xxvii) Significant Gift Collections ………………………………………………..…39
xxviii) CUNY Library Statistics Committee ………………………………………..39
xxix) Electronic Resource Management System (ERMS) …………………………..40
xxx) Electronic Resources Advisory Committee (ERAC) …………………………..40
Major Section 3: Unit Report – Information Services …………………………………………..41
A. Brief Unit Outline …………………………………………………………………..…41
B. Staffing ………………………………………………………………………………..41
C. High Schools …….…………………………………………………………………….45
D. Online Library ……………………………………………………………………..…46
i) E-Reference ……………………………………………………………………...... 46
ii) Website/WIMS …………………………………………………………………….46
iii) EZ Proxy Service ………………………………………………………………….47
E. The Social Library …………………………………………………………………….47
i) Social Networking ………………………………………………………………….47
ii) Student Lounge ……………………………………………………………………47
F. Instruction & Outreach ……………………………………………………………..…47
i) Library Instruction ………………………………………………………………….47
ii) English 1010/LOOP ……………………………………………………………….48
iii) Library in Online Instruction (Blackboard & Sakai) ……………………………..48
iv) INDS 1002………………………………………………………………………...48
v) RefWorks ………………………………………………………………………...... 49
vi) Library Experience Survey/Return on Investment Study …………………………49
vii) Classrooms ……………………………………………………………………..…49
viii) Orientations ……………………………………………………………...……….49
ix) High School Liaison ……………………………...... 49
x) Extended Hours & Weekends …………………………………………………...…50
xi) Internship Program ………………………………………………………………...50
G. Other Activities …………………………………………………………………….…51
i) Mobile Reference Project ………………………………………………………..…51
ii) Zine Collection …………………………………………………………………….51
iii) Research Leaves …………………………………………………………………..51
iv) New Hires, Reappointments, Tenure, & Promotions ……………………………..51
Major Section 4: Unit Report – Academic Information Technology ……………………………52
A. Role of AIT & General Challenges …………………………………...... 52
B. Staffing ……………………………………………………………………..………....52
i) Overview …………………………………………………………………………....52
ii) Staffing Challenges – Full-time Staff ……………………………………………...53
iii) Staffing Challenges – Part-time Staff ……………………………………………..55
a) New Media Center & Library Café ……………………………………………55
b) Faculty Development & Training Lab/Instructional Support ………………....56
c) Systems/Programming/Network Support …………………………………...…56
d) CIS 60.1 Students and Interns …………………………………………………57
C. Major Projects …………………….………………………………………………...…57
i) WIMS ……………….………………………………………………………………57
ii) Windows 7……………………………………………………..…………………...58
iii) Student Laptop Loan ………………………………………………………………58
iv) Faculty Laptop Loan ………………………………………………………………58
v) Mobile Devices …………………………………………………………………….58
vi) Creating an Easy to Use, Touch Screen, Book-Friendly Library Book Scanner ….60
D. Instructional Support – Distance Learning ……………………………………………60
i) Blackboard ………………………………………………………………………….60
ii) Sakai ………………………………………………………………………………..61
iii) Faculty Development & Training Lab …………………………………………….61
E. Technical Environment & Unit-Specific Issues………………………………………..62
i) Publicly Available Computers ……………………………………..………………62
ii) Student Computing ………………………………………………………………. 63
iii) Public Printing ……………………………………………………………………64
iv) Library Café ………………………………………………………………………64
v) New Media Center ………………………………………………………………...65
a) Wireless Access …..……………………………………………………………65
b) Group Viewing Rooms 241 - 242……………………………………………...65
c) Woody Tanger Auditorium (WTA) Usage ……..……………………………. 65
d) Multimedia Classroom Reservations ………………………………………….66
F. Challenges for AIT ………………………………………………………………….…66
i) Server Room ……………………………………………………………………….66
ii) Finding Adequate Systems Personnel …………………………………………..…66
iii) Infrastructure ……………………………………………………………………...66
Major Section 5: Unit Report – Research & Access Services ………………………………..…68
A. Outline of Unit & Staffing …………………………………………………………….68
B. Access & Use ………………………………………………………………………...68
i) Circulation, Holds, & Recalls...…………………………………………………...... 68
ii) CUNY Libraries Inter-Campus Services (CLICS) ..……………………………….68
iii) Building Use ………………………………………………………………………69
iv) Reserves ……………...……………………………………………………………69
a) On-Site Reserves ………………………………………………………………69
b) E-Reserves …………………………………………………………………….69
c) First Floor Only Hours ………………………………………………………...69
d) Everett Projects………………………………………………………………...70
C. Outreach to the College Community, CUNY, & the Borough of Brooklyn …………..70
i) The Library … A Popular Venue on Campus ……………………………………...70
ii) Registration in the Library ………………………………………………………....71
iii) CUNY First ………………………………………………………………………..71
iv) Filming in the Library ……………………………………………………………..71
v) High Schools ……………………………………………………………………….71
D. The Building …………………………………………………………………………..71
E. Food & Noise – Our Intractable Problems …………………………………………….72
H. Art in the Library …………………...………………………………………………...73
i) 2011 Library Art Award …………………………….…………………………...…74
ii) The Library Gallery ………………………...…………………………...…………74
a) Exhibitions in in 2010/11 …………...………………………………………….74
b) Art Gifts ………………………………………………………………………..74
c) Art Scholarship …………………………………………………………………74
iii) ARTstor & the CUNY Image Sharing Cooperative ……………………………....75
Major Section 6: Unit Report – Technical Services …………………………………………...... 76
A. Brief Outline of Unit Structure & Functionality ……………………………………...76
B. Cataloging Division …………………………………………………………………...76
i) Outline & General Description of Work ……………………………………………76
ii) Cataloging of Archival Gifts & Collections ……………………………………….77
iii) Knohl Collection………………………………………………………………...…77
a) Rare Books………………………………………………………………...……77
b) Period Sheet Music …………………………………………………………….78
iv) Catalog Accuracy & Productivity …………………………………………………78
a) Weeding …………………………………………………………………..……78
b) Corrections ………………………………………………………………..……78
c) IDS ……………………………………………………………………………..79
d) OCLC Reclamation ………………………………………………………….....79
e) Tapeloading …………………………………………………………………….79
v) RDA ………………………………………………………………………………..80
C. Acquisitions Division …………………………………………………………………80
i) Outline & General Description of Work ……………………………………………80
ii) Coutts …….………………………………………………………………………...80
a) Invoicing ………………………………………………………………………...80
b) Rush Service ……………………………………………………………………81
D. Serials Division……………………………………………………………………...... 81
i) Outline & General Description of Work ……………………………………………81
ii) Statistics for Serial Adds & Cataloging (2009-10) ……………………………….. 82
iii) Statistics for Subscriptions (2010-11) …………………………………………….82
iv) EBSCO Electronic Journal System Project ……………………………………….82
v) Trends in the Unit’s Work ………………………………………………………....83
E. Interlibrary Loans (ILL) Division …………………………………...…………………83
i) Outline & General Description of Work ……………………………………………83
ii) Technology, Statistics, & ILL Damage ……………………………………………83
F. Book Party ………………………………………………………………………..……84
G. Copyright Committee………….………………………………………………………84
H. Overall Trends in the Technical Services Unit ……………………………………….85
I. A Few Interesting Statistics …………………………………………………………...85
Major Section 7: Unit Report – Archives & Distinctive Collections …………………………....88
A. Brief Outline of Unit Structure & Functionality ……………………………………...88
B. Archives & Special Collections ………………………………..…………………...... 88
i) Staffing ……………………………………………………………………………...88
ii) Interns & Projects ………………………………………………………………….89
iii) New Collections/Additions ….…………………………………………………….89
iv) Collections Processed/Updated ……………………………………………………91
v) Collections in Process ……………………………………………………………...91
vi) Hank Kaplan Boxing Archives ……………………………………………………92
vii) Minor in Archival Studies & Community Documentation ……………………….92
viii) Preservation Officer ……………………………………………………………...93
ix) Archives & Special Collections Web Page ………………………………………..93
x) Patron Sign-in Sheet ………………………………………………………………..93
xi) Leak in Tiers ………………………………………………………………………93
xii) Flood ……………………………………………………………………………...94
C. Government Publications, Periodicals, Microforms/Library Lower Level Lab
(L4) ………………………………………………………………………………..…98
i) Staffing & General Work of the Unit ……………………………………………...98
ii) Print Periodicals, Microforms, & Space Reclamation Projects ………………...…99
iii) Documents Collection Management …………………………………………...... 99
iv) GPO Annual Cumulative Performance Metrics ……………………………...…100
v) Technology & Equipment ………………………………………………….…....100
vi) Trends in the Unit’s Work ………………………………………………………100
vii) Unit’s Web Pages ………………………………………………………………101
D. Music Library …………………………………………………………………….…101
i) Staffing …………………………………………………………………………....101
ii) Work of the Unit ………………………………………………………………....101
iii) Donations …………………………………………………………..……………102
Conclusion ……………………………………………………………………………………....103
APPENDICES:
Appendix A: Annual Statistics for the Brooklyn College Library …………………………..…104
Appendix B: AIT Web/Programming Projects in 2010-11 …………………………………….109
Appendix C: Instructional Technologist Report …………………………………………….....112
TABLES:
Table 1: Monograph Budgets by Subject Area ………………………………………………….27
Table 2: Spending on E-Resources Across CUNY Libraries …………………………………....30
Table 3: Usage of Electronic Products …………………………………………………………..32
Table 4: Instruction Statistics ……………………………………………………………………47
Table 5: Computers in the Library and Library Café as of 4/06/2011 …………………………..62
ANNUAL REPORT – BROOKLYN COLLEGE LIBRARY – 2010-2011
Introduction:
This report presents recent achievements of the Brooklyn College Library. We have organized the report along the lines of the major units within the Library, preceded by a discussion of planning and administration, and followed by some general conclusions on key points and goals.
We have also preceded the main sections of the report by an initial mapping of our specific goals to the structure and context of the Brooklyn College Strategic Plan 2011-2016 (http://www.brooklyn.cuny.edu/pub/2314.htm) and its five strategic themes:
· Provide an outstanding educational experience for students
· Foster a dynamic, responsive, and inclusive academic community
· Capitalize on Brooklyn as a learning environment and gateway to the world
· Promote the impact of Brooklyn College and its alumni
· Improve institutional effectiveness and enhance campus infrastructure
We also continue to move forward on previously reported initiatives, including:
· Transitioning from a print repository to a technology hub and center for digital resources and services, and also to a center for art and culture
· Focusing on technology for teaching (including distance learning initiatives), for student use, and for information management and delivery
· Improving campus-wide information literacy, to ensure students have the research and information management skills they need upon graduation
· Emphasizing appropriate usage of our physical space, including undertaking renovations to improve teaching space and to improve housing for archival collections
· Ensuring all library users have access to appropriate qualified faculty and staff to assist them with their information and technology needs, and as much as possible at the point and time of their need
· Providing support for the professional development of Library faculty and staff, to ensure they are up to date on developments in their fields.
These have been major goals for the Library, and our efforts in all departments have concentrated their efforts on achieving them.
BROOKLYN COLLEGE LIBRARY’S GOALS & OBJECTIVES MAPPED TO COLLEGE-WIDE STRATEGIC PLANS
The following lists provide specific objectives under each of Brooklyn College’s five goals of providing an outstanding educational experience for students; fostering a dynamic, responsive, and inclusive academic community; capitalizing on Brooklyn as a learning environment and gateway to the world; promoting the impact of Brooklyn College and its alumni; and improving institutional effectiveness and enhance campus infrastructure.
Providing an Outstanding Educational Experience for Students
I. Providing print, electronic, and archival resources to enable students to succeed in their chosen fields of study and to enable faculty to pursue their research.
II. Delivering a broad array of information-related services, including both in-person and virtual reference, an array of course-centered and general information literacy programs, and outreach services to ensure campus awareness of these services.
III. Delivering campus-wide and course-based information literacy initiatives.
IV. Providing access to collections via an integrated Library system (CUNY+), the CLICs inter-campus book delivery service, a course reserves program (print and electronic), interlibrary loan and document supply, and digitization of unique collections.
V. Delivering a minor in Archival Studies & Community Documentation, in conjunction with the Department of History.
VI. Delivering a course in Conservation, taught by our Conservator, V. Polishchuk.
VII. Engaging in outreach so that faculty and students are aware of the College’s computing facilities, training opportunities, resources, and services.
VIII. Maintaining a strong reader-centered service orientation.
IX. Collecting and displaying a collection of fine art, and promoting it to students and faculty.
Fostering a Dynamic, Responsive, and Inclusive Academic Community
X. Providing assistance at varying levels, according to the needs and desires of classroom faculty, for teaching with technology. This assistance includes, but is not limited to, provision of comprehensive technology support, delivery of individualized and group-based faculty training, and provision of support for distance/online learning initiatives.
XI. Managing the campus’s Blackboard and Sakai initiatives.
XII. Building academic websites as requested.
XIII. Collaborating with other campus offices heavily involved in technology initiatives, including ITS and the Center for Teaching.
XIV. Developing mechanisms and forums to facilitate regular faculty input into Library and AIT services, facilities, and resources.
XV. Positioning the College to support the University’s Master Plan initiatives related to teaching with technology, via the provision of assistance to classroom faculty who request support in development of online programs.
XVI. Ensuring that all persons, whatever their physical abilities, have equal access to equipment, software, and digital information resources.
XVII. Offering internships for Brooklyn College students and for prospective future librarians.
Capitalizing on Brooklyn as a Learning Environment and Gateway to the World
XVIII. Preserving the collections for use by both present-day and future scholars.
XIX. Curating materials related to the Borough of Brooklyn, and promoting these to the College and research communities.
Promoting the Impact of Brooklyn College and Its Alumni
XX. Providing access to collections and services to members of the community outside the College’s gates.
XXI. Opening many cultural programs and exhibits to all members of the community.
XXII. Providing a certain level of instruction and other services to affiliated local high schools.
XXIII. Generating training opportunities for students from local high schools.