CQC Practice Statement of Purpose

CQC Practice Statement of Purpose

University Medical Centre –

The University Medical Centre is a GP Partnership, open to all patients living within our Practice Boundary in Canterbury and the surrounding area (see for link to map to identify boundary). We work in partnership with our patients and our Patient Participation Group to provide medical care for our patients.

We are a General Medical Services (GMS) Practice offering Primary Care services for the diagnosis and prevention of disease. We help patients to manage their health and prevent illness. Our GPs (General Practitioners/Doctors) assess, diagnose, treat and manage illness. They carry out screening for some diseases and promote general health and wellbeing. Our GPs act as a patient’s advocate, supporting and representing a patient’s best interests to ensure they receive the best and most appropriate health and/or social care. Our GPs also provide the link to further health services and work closely with other healthcare colleagues. They may also arrange hospital admissions and referrals to other services and specialists and they link with secondary and community services about patient care, taking advice and sharing information where needed.

We are also a training practice involved in the education and training of training doctors, and medical students. The University Medical Centre believes that involvement in the education and training of future GPs will be beneficial for the Practice as a whole. Their presence will enhance and improve the service we can offer to our patients. This Practice has been accredited to train doctors intending to become General Practitioners. We have 2 GP mentors within the Medical Centre, namely:

Dr Philippa Katona – Responsible for GP Registrars

Dr Emma Munn – Responsible for FY2 (Foundation Year 2)

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Locations: The Medical Centre’s main address is:

Giles Lane, Canterbury, Kent, CT2 7PB.

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Provider ID:1-199739407

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Our Mission Statement:

To provide high quality medical care to those who are registered with the Medical Centre and to others who seek our help.

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Our Vision:

To work in partnership with our patients and staff to provide the best quality primary care services possible to our patients within local and national governance, guidance and regulations.

Our Aims and Objectives:

To provide high quality, safe, professional Primary Health Care General Practice services to our patients.
To offer timely access to assessment giving treatment where appropriate and referring to other providers where this is felt to be in the best interests of the patient.
To promote healthy living by offering appropriate advice, reviews and access to good quality current information.
To seek to involve patients, their families and carers in decisions made regarding their care, and to offer services to all without discrimination whilst having due regard to cultural matters.
To treat patients as individuals, and with the same respect we would want for ourselves or a member of our families, listening and supporting people to express their needs and wants and enabling people to maintain the maximum possible level of independence, choice and control.
To work with local organisations to enable them to develop services that are appropriate for our patient population.
To actively seek feedback from those who use our services so that we can continue to improve and develop the care we offer.
To ensure our staff have appropriate competencies and motivation to deliver the required standards of care ensuring that all members of the team have the right skills and training to carry out their duties competently.
To take care of our staff offering them support to do their jobs and to protect them from abuse. We have a zero tolerance of all forms of abuse.
To provide our patients and staff with an environment which is safe and friendly.
To operate on a financially sound basis.

Our Services:

The GMS Services provided by our GPs are defined under the General Medical Services Contract. These services are mainly split into three groups:

Essential
Additional
Enhanced

Essential Services

We provide essential services for people who have health conditions from which they are expected to recover, chronic disease management and general management of terminally ill patients.

Additional Services include:

Cervical Cytology Screening
Contraceptive Services
Child Health Surveillance
Childhood Immunisations and Vaccinations
Maternity Services
Certain Minor Surgery Procedures

Enhanced Services by referral include:

Phlebotomy
ECG’s
24 hour BP check
Implants for Contraceptive Purposes
NHS Health Checks
Flu Immunisations
Oral Glucose Tolerance Testing
Additional Nursing Services
Professional Standards for Urgent Care
Treatment of Leg Ulcers
Women’s Health – non-contraceptive SDI/Coil Fitting

Other Services

The Medical Centre also provides:

Child health and development
Dressings
Ear wax and syringing
Spirometry (lung testing)
Medication reviews
Pregnancy testing and contraceptive advice
Stop smoking support
Travel advice
Women and Men’s Health
Podiatry Clinic
Sexual Health Clinic – see website for details at

The Medical Centre is also commissioned to provide, by referral:

Physiotherapy Services
Eating Disorder Service – Mild to Moderate
Psychiatric Liaison Nurse – Student Only
Gynaecology – visiting Consultant Gynaecologist monthly

Via Referral or Self-Referral:

IAPT – Improving Access to Psychological Therapies

Non-NHS Services

The Medical Centre also provides services which are non NHS and are paid for by the patient. These services include:

Insurance Claim Forms
Non NHS Vaccinations
Private Prescriptions
Private Sick Notes
Pre-employment Medicals
Taxi Medicals
Vaccination Certificates

For full comprehensive list please see Non NHS Services Fees Page on our website at