Salary: / £21,636 per annum
Hours: / 35 hours per week Monday to Friday (occasional evening and weekend work for which Time Off In Lieu will be allowed)
Annual Leave: / 36 days per annum (including Bank Holidays)
Main Workplace: / The Kevin Hyett Suite, Abraham Moss Centre, Crescent Road, Crumpsall, Manchester, M8 5UF (plus outreach work across Greater Manchester)
Responsible to: / Operational Services Manager
Responsible for: / Supervision of volunteers and occasionally specified staff may be required. (note: Team Leader opportunities are also available for which an additional salary payment of £1500 per annum is payable).
Job Description for post of Pathways Coordinator
Purpose of role - to manage and co-ordinate the efficient and effective delivery of Breakthrough’s Pathways Project.
A) General duties and responsibilities
A1) at all times to comply with Breakthrough UK policies and procedures in your work and your conduct and behaviour at work.
A2) at all times to apply and constantly seek to improve your Core Competencies (see Person Specification below) in your work.
A3) at all times in your work to be an ambassador for Breakthrough UK and its values, aims and activities, and to promote wider awareness and application of the Social Model of Disability both internally and externally.
A4) to provide regular and ad hoc reports to Senior Management as required.
A5) to contribute to the efficient and effective operation of the organisation and its business activities by working collaboratively and co-operatively with other staff at all times.
A6) to undertake any other duties as required, appropriate to the post.
A7) to participate pro-actively in regular supervision and annual performance appraisal as appraiser and appraise as required.
B) Project specific duties & responsibilities – Pathways Project
B1) to be responsible for the design, delivery and administration of the Pathways Employment & Independent Living Skills Project across the Greater Manchester area and to ensure compliance with funder (Lloyds Foundation) requirements and grant conditions and achievement of agreed outputs and outcomes.
B2) to establish and maintain relationships with other relevant organisations across Greater Manchester to promote the Pathways Project and to identify potential participants for referral to the Project.
B3) to create content and learning materials for, and to plan, organise and deliver, Employability and Independent Living Skills workshops for Pathways Project participants in order to achieve the desired learning outcomes.
B4) to ensure that the Project workshops meet the access and learning needs of participants by identifying and removing any disabling barriers.
B5) to source external facilitators or tutors to deliver workshops as appropriate
B6) to support Pathways Project participants to identify their individual goals and aspirations for employment applying a holistic and person-centred planning process.
B7) to support pathways Project participants to self-complete the Work or Independent Living Outcomes Star to enable them to measure their progress and attainment.
B8) to ensure the monitoring, measurement and evaluation of Project activity in order to provide evidence of its impact.
B9) to complete Risk Assessments for the Project and participants as necessary.
B10) to create and maintain Pathways Project participant records on our Lamplight CRM system in an accurate and timely manner.
B11) to support Senior Management and Fundraising Officers on the identification and preparation of tenders, bids and applications for new revenue streams to sustain and develop Project activities and other related business opportunities.
B12) to develop and implement a set of service quality standards and quality management procedures including associated documents and operating procedures for the Pathways Project and ensure the consistent application of these.
B13) to develop and implement a Referral pathways and ‘Customer Journey’ for the Pathways Project by relevant staff.
B14) Establish and maintain relationships with other service providers, employers and organisations in order to secure suitable vocational training, work placement, volunteering and employment opportunities for participants of the Pathways Project.
B15) Facilitate peer support groups for Pathways Project participants as required.
C) Staff and systems – duties and responsibilities
C1) Supervise volunteers and occasionally specified staff members as required including assessment of performance through observations, evaluation of records and 1 to 1 supervision meetings.
D) Other key duties and responsibilities
D1) Support the Operational Services Manager and other members of Senior Management in the management of Breakthrough services, projects and other business activities as required.
Person specification for post of Pathways Coordinator
1 / Skills and knowledge required for role / Means of Assessment
1.1 / An understanding of the need to treat people with dignity and respect and an understanding of data protection, confidentiality and adult safeguarding legislation and procedures. / Application form & Interview
1.2 / Excellent written and verbal communication skills (with the use communication support or equipment that meets their access requirements if necessary). / Application form & Interview
1.3 / Excellent organisation skills and ability to work methodically, maintain procedures and design and implement new processes and procedures when needed. / Application form & Interview
1.4 / Ability to problem solve with minimum supervision and take ownership and responsibility for work. / Application form & Interview
1.5 / Ability to work flexibly to meet business needs. / Application form
& Interview
1.6 / Ability to work to tight deadlines and be able to achieve individual, team and organisation targets, whilst maintaining a high quality of service. / Application form & Interview
1.7 / Ability to provide employment related advice and guidance to clients and employers on the identification and removal of disabling barriers to employment and in the workplace. / Application form & Interview
1.8 / Excellent facilitation and presentation skills in the delivery of workshop based training for clients. / Application form & Interview
1.9 / In-depth knowledge and understanding of the welfare to work and employment related services market place. / Application form & Interview
1.10 / Excellent supervisory, mentoring and team building skills. / Application form & Interview
1.11 / Experience in the delivery of specialist employment related support to clients experiencing complex barriers to employment. / Application form & Interview
2 / Breakthrough UK Core Competencies: / Means of assessment
2.1 / Understanding of the Social Model of Disability and independent living, and how to promote and apply it / Interview
2.2 / Ability to manage own professional development and keep up to date on: disability issues, the environment in which Breakthrough UK operates and other areas of equality and diversity / Interview
2.3 / Ability to critically appraise own and organisational performance. / Interview
2.4 / Ability to promote the organisation to, and engage with, a wide audience of internal and external stakeholders. / Interview
2.5 / An appreciation of value for money. / Interview
2.6 / Vision to identify new markets and business opportunities and make them happen. / Interview
2.7 / Leadership and motivational skills, including self-motivation. / Interview
2.8 / Ability to work flexibly and as part of a team. / Interview
Pathways Project Co-ordinator Job Description and Person Specification amended 05-01-18 PJ