Identify vehicle glass components and repair/replacement procedures. Identify add-on accessories.

Lesson Plan for

CRT 101

DAMAGE ANALYSIS, ESTIMATING AND CUSTOMER SERVICE

Course HS Title: / Damage Analysis, Estimating And Customer Service / Program:
KCTCS Courses included in HS Title: (Lesson is prepared for course highlighted.)
KCTCS Course No. / KCTCS Course Title
Introduction/Context / This lesson will instruct the student on how to identify vehicle glass components and repair/replacement procedures, and identify add-on accessories. Knowledge of these techniques and the skills required to correct problems associated with this task are necessary for a student to acquire if they wish to compete for high paying, high skilled jobs in a Collision Repair Facility. Entry level technicians need to be able to perform this task to 100% accuracy. Incorrectly performing this task can lead to an automobile accident or create customer satisfaction issues.
Prepared By / School / Date:
Grade Level / No. Students / No.IEP's: / Lesson Length:
Task
Identify vehicle glass components and repair/replacement procedures.
Identify add-on accessories.
No. / Objective
1 / Given the proper tools and instruction, the student will be able to identify vehicle glass components and repair/replacement procedures, identify add-on accessories, and pass a written test covering the task with 100% accuracy.

Connections:

New Common Core:
RST 11-12-2
RST 11-12-3
New Common Core Technical
TD-SYS-1
TD-OPS-3
New Science Standards
HS-PS2-3.
Skills Standards:
OC002
EG011

INSTRUCTIONAL MATERIALS/TECHNOLOGY

Teacher Designed Materials and Other Handouts


Textbooks and Workbooks

Author / Title/ISBN No. / Edition / Publisher / Pages
Various / Damage Analysis and Estimating / Third / Delmar / 26
Crandell / Auto Collision Repair and Refinishing / 2014 / Goodheart Wilcox / 60


Equipment

Quantity / Item / Source


Content/Presentation/Demonstration Outline

Explain to students that remove and replace (R&R) of a windshield indicates a new windshield will be installed, and that remove and install (R&I) of a windshield indicates the same windshield will be reinstalled. Let them know that this will make a difference in removal. Tell them that more care and attention must be taken to remove an unbroken windshield for reuse than broken windshield for disposal. More labor is needed for the R&I operation.
Instruct students that stationary urethane-set glass has a minimum drive-away time and a full cure time. Let them know that prior to the minimum drive-away time, the urethane has not cured to a strength safe enough to perform as designed in another collision. Tell them that during this curing time, a sudden force, such as interior pressure from slamming a door, may dislodge the newly set glass. Explain that it is often economical to have an automotive glass specialist do the glass work because they come to the collision shop to do installations.
Teach them that quarter panel or encapsulated glass has a molding that is set with the glass, and that removal without damage is difficult. Tell students to always note in the estimate that there is a chance of breakage. Moveable glass may be bonded or bolted into the window regulator.
Inform students that add-on accessories include ground effects, fog lights, running boards, fender flares, bed liners, and graphics. Let them know that these accessories are not included in collision estimating guides. When these parts are damaged, tell them that they must consult aftermarket suppliers for replacement part availability, price, and, if applicable, sublet labor.


Applications/Practice

1 / Refer to content


Evaluation and feedback Prior to Testing or Lab Work

1 / Objective 1. / Formative assessment / Instructor will observe students as they practice the procedure to assure correct procedure and safety practices are being followed. A checklist will be utilized to chart student progress on the task. Questioning techniques will be utilized as necessary to demonstrate student comprehension / Adaptations and/or accommodations for special needs students will be added if required.


STUDENT ASSESSMENT:(Assess student progress with performance criteria.)

1 / Objective 1 / Summative assessment / written test questions on stated objective / adaptation and / or accommodations for special needs students will be added if required
IMPACT--Reflection/Analysis of Teaching and Learning: (How did students’ progress in relation to the state objectives? Was the instruction successful? Analyze samples of student work particularly that which is unsatisfactory, for the purpose of planning further instruction.)
REFINEMENT--Lesson Extension and Follow-up: (To be filled in as the lesson is modified during initial planning and/or during the teaching learning process.)