DODOMA URBAN WATER SUPPLY AND SANITATION AUTHORITY
(DUWASA)
Tel: 026 - 2324245 Website: P.O. Box 431
FAX: 026 - 2320060 E-mail: DODOMA
JOB VACANCIES AT DUWASA-DODOMA
Dodoma Urban Water Supply and Sanitation Authority (DUWASA) was established under section 3(I) of Cap. 272 of 1997 as repealed by section 60 of Water Supply and Sanitation Act No. 12 of 2009. DUWASA is charged with the overall responsibility of operations and management of water supply and sanitation services in Dodoma urban within the Municipality. Applications are invited from suitably qualified, dynamic, experienced and performance driven Tanzanians, male and female, to fill the following positions:
JOB TITLE:Commercial Manager
REPORTS TO:Managing Director
JOB PURPOSE:To maintain customer records and follow up customer bills to ensure customers who get water, are correctly billed and pay for the water they have consumed at the right time.
REQUIRED QUALIFICATIONS:
- Academic Qualification: Holder of a Master’s Degree in Business Administration or equivalent from arecognized institution with relevant work experience of twelve years, computer application and management skills.
- Work experience: At least 12 years relevant experience with management experience and computer application in a reputable organization.
- Additional Competencies for the Post:
- Self starter, able to work and plan daily tasks with minimum supervision.
- Effective communication skills in writing and speaking.
- Ability to work independently and collaborate in a team environment and may be required to work other than normal duty hours, which may include evenings, weekends, and /or holidays.
- Performance oriented, strongly motivated and maintains high work standards.
- Team player with good interpersonal and analytical skills.
- Ability to meet deadlines and give feedback in a timely and professional manner.
KEY DUTIES AND RESPONSIBILITIES:
1)Heads the department responsible for customer services, customers billing and metering data and revenue follow up of payments of water bills by customers.
2)Advises the Managing Director on all commercial issues of the Authority.
3)Checks and directs subordinates on customer data collection, entry, computations and analysis to ensure they are effectively and efficiently done.
4)Develops and implements strategies for meeting customer demand for water and improving customer service.
5)Checks on customer database to ensure it is correctly up-dated regularly and current.
6)Monitors the revenue collections from customers and devices appropriate policies and plans to ensure timely payments
7)Oversees the preparation and dispatching of periodic customer monthly invoices to ensure that all customers are supplied with correct invoices at appropriately specified intervals.
8)Sets-up and controls annual billing or revenue collection targets depending on the service supply and demands of consumers, and devise appropriate methods to achieve them.
9)Sets up mechanisms for identifying, verifying and recommending vulnerable groups and individuals who may qualify for free water services according to the guiding policies.
10)Prepares and recommends tariff setting formulas and required prices depending on the established costs.
11)Develops and implements strategies to ensure customers settle their current bills rather than have outstanding bills.
12)Develops individual performance objectives, targets and standards in consultation with the immediate superior as part of performance agreement.
13)Performs any other duties as may be assigned by the Managing Director.
JOB TITLE:Water Production Engineer I
REPORTS TO:Technical Manager
JOB PURPOSE:Responsible for efficient and effective management of water production infrastructures and activities of the Authority.
REQUIRED QUALIFICATIONS:
Academic Qualification: Holder of a Degree in Mechanical/Electrical Engineering or equivalent qualification who is registered with Engineers Registration Board with six years relevant experience in the water production and treatment works and good working knowledge of ICT applications and management skills.
- Work experience: who is registered with Engineers Registration Board with six years relevant experience in the water production and treatment works and good working knowledge of ICT applications and management skills.
- Additional Competencies for the Post:
- Self starter, able to work and plan daily tasks with minimum supervision.
- Ability to work independently and collaborate in a team environment and may be required to work other than normal duty hours, which may include evenings, weekends, and /or holidays.
- Team player with good interpersonal and analytical skills.
- Ability to meet deadlines and give feedback in a timely and professional manner.
KEY DUTIES AND RESPONSIBILITIES:
1)Monitors water quality and quantity from boreholes and water distribution system and ensuring compliance with the prescribed standards for drinking water and reporting any deviations, possible causes and required remedies.
2)Establishes procedures for water quality monitoring and supervises the sampling of raw water supply.
3)Liaises with Operations Engineer and Sewerage Engineer to ensure proper sampling and quality analysis of water and waste water are undertaken as scheduled.
4)Prepares and conducts training programmes for surface and borehole pump operators/staff on the appropriate procedures and standards/guidelines for operation of electromechanical machines/equipment and ensures that the operating instructions are adhered to.
5)Liaises with Electrical Engineer and TANESCO to ensure adequate and constant power supply to the water production machines and ensure immediate repairs and restoration of power whenever failure occurs.
6)Provides to the Technical Manager, information and statistics regularly, accompanying actual performance with variances from planned performance and carry out corrective measures.
7)Prepares periodical reports regarding water production activities as required by management.
8)Monitors performance of installed power factors correction pieces of equipment and advises on various measures to minimize electricity consumption on water production
9)Ensures prompt and efficient investigations of customer complaints.
10)Develops individual performance objectives, targets and standards in consultation with the immediate superior as part of performance agreement.
11)Performs any other related duties as may be assigned by Supervisor.
TERMS OF EMPLOYMENT FOR THE POSTS: Unspecified Period of Time.
AGE LIMIT FOR THE APPLICANTS: In the Mwananchi Newspaper of 16/02/2016, it was mistakenly written that the age limit for applicants should be above 45 years of age. The correct age limit for Applicants should not be above 45 years of age.
REMUNARATIONS:The posts carry attractive remunerations package subject to work professional experience and qualifications.
MODE OF APPLICATION: Letter of application accompanied by a detailed CV, Photocopies of relevant certificates; names and addresses of three referees; day contact telephone numbers and postal address should reach the under mentioned address before or on March 03, 2016 to:
The Managing Director,
Dodoma Urban Water Supply and Sanitation Authority,
P.O. Box 431,
Tel: 026 – 2324245. Fax: 026 – 2320060,
DODOMA
E-mail:
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEW; AND THOSE WHO WILL NOT HEAR FROM US SHOULD CONSIDER THEMSELVES UNSUCCESFUL.
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