IPL2 Final Project1
IPL2 Final Project
Desiree Benavides
Info 521
Question 1 (Research):
Subject: Quota: LIT: Seeking a book: The Angel Is Near, or The Angel Is Calling (no need by)
Posted: Wed, 18 Jan 2012 16:57:29
Question:Several years ago I read a book called either The Angel Is Near,
or The Angel Is Calling, and not sure if the author was Deepak
Chopra or M. Knight Shamaylon, pardon the spelling. Does it still
exist?
location: USA
area: Other
reason: I'm looking for a book I read a long time
ago, am trying to find it again.
school: No
sources_consulted: Kindle library, Manybooks.Net, Mentor Public
Library.
Top of Form
Question Transcript:
Greetings from ipl2!
Thank you for your question about the book you read several years
ago.
The answer to your question is the book, The Angel is Near was
written by Deepak Chopra. The publication date is August 15,
2000.
I looked for the title The Angel is Calling, but the only book
that came up was An Angel is Calling, which was written by David
Gaddis. M. Night Shyamalan is a producer and movie director. He
is not the author of either of the titles you listed, but he did
write and direct the movie, The Sixth Sense. I have found a few
sources.
1.I found the book, The Angel is Near, on BookWire.com. The
website (link below) gives a brief summary of the book and where
you can buy it. The book is about the struggle between good and
evil. Angels have come down to earth to spread the word of God.
The website, BookWire.com, makes it easier for people to search
for books and purchase them. I trust this website because it is a
service offered by Bowker, which provides bibliographic
information to libraries, publishers, and booksellers.
2.I confirmed that the book, The Angel is Near, was written by
Deepak Chopra on Amazon.com. The website (link below) gives a
brief summary of the book and how you can purchase it from
Amazon. Unfortunately, it is not available for your Kindle right
now. You can buy a paperback or audiobook copy.
This link is quite long and could break, so here is a shortened
version for your convenience.
The website, Amazon, makes it easier for people to search for
books and purchase them. I trust this website because it offers
affordable prices and great service around the world.
3.The book, An Angel is Calling, by David Gaddis can be found on
BookWire.com. The website (link below) gives a brief summary of
the book and where you can buy it. Since you listed this as a
possible title, I included the link for you. The book is about
big business and the American justice system. David’s experiences
draw him closer to God.
The website, BookWire.com, makes it easier for people to search
for books and purchase them. I trust this website because it is a
service offered by Bowker, which provides bibliographic
information to libraries, publishers, and booksellers.
4.Since you mentioned M. Night Shyamalan as the possible author
of the book you were looking for, I found some more information
about him on IMDb (link below). It lists him as the writer and
director of the movie The Sixth Sense.
I trust this website because it verifies the information provided
on its website with studios and filmmakers. Please be aware that
this website does acknowledge that mistakes are sometimes made
and fixed in a timely manner.
I found the first and third source by using the collection the
ipl2 website (link below). First, I clicked on the Special
Collections tab. Then, I went to the Pathfinders in the purple
shaded section under Other Collections. Under the Entertainment,
Leisure, and Hobbies section, I clicked on Love to Read: Finding
Books & Book Clubs. Lastly, under the Comprehensive Book Sites, I
clicked on the BookWire.com site.
The first link below will take you to the ipl2 website.
The second link below will take you directly to the section that
leads to BookWire.com.
The second source was found on ipl2 (link below) by using their
collection. First, I clicked on the Special Collections tab.
Then, I went to the eReader in the purple shaded section under
Other Collections. Under the eReader Software Applications for
Computers or Smartphones section, I clicked on the link for the
Kinder App that led me to Amazon. I left the search as Kindle
Store, and I typed into the search section Deepak Chopra The
Angel is Near. I clicked on the first choice.
The first link below will take you to the ipl2 website.
The second link below will take you directly to the section that
leads to Amazon.com.
The fourth source was found on Google (link below). I searched
under the term <M Night Shyamalan>. I chose the third result on
the first result page.
I hope these sources answer your question. If you still need more
information, please contact us again.
Thank you for using ipl2!
Feedback Request:
Hello,
I would appreciate any feedback regarding my response to the
user. I tried to cover every possible angle to this question. The
Angel is Near was written by Deepak Chopra, so I wrote that as my
overall answer. However, I also included information about the
other possible author (M Night Shyamalan-director of movies) and
title (The Angel is Calling) to the user in order to clear up any
confusion about who was the author of each book, etc. I tried to
use sources found on the ipl2 rather than Google.
Thanks!
Desiree Benavides
Feedback Response:
Hi Desiree,
Thank you for taking this question. You did really well on
answering all of the different aspects to this question, and it
was good to provide information on all of the possibilities that
the patron mentioned.
Please also keep in mind that it is best to provide full
citations in your response. While you did this for all of your
sources, it would be beneficial in this case to provide a full
citation, MLA or ALA, for the book itself.
Here's a link to the portion of the training manual that
addresses this:
The first bullet addresses this requirement.
Let us know if you have any questions. Thanks again for
responding to this question.
Log
Amount of time spent on question:
This question required about 4 hours of my time. It was not difficult to search, but I wanted to make sure all of the ipl2 requirements were included.
Sources consulted and strategies used:
I began my search with the ipl2 website. I tried to search for <the Angel is Near>, <the Angel is Calling>, <Angel is Near>, <Angel is Calling>, <Deepak Chopra>, and <M Night Shyamalan>, but nothing came up. I went to Google and found the author of The Angel is Near. It was Deepak Chopra. After I found out some basic information about Deepak Chopra, M Night Shyamalan, The Angel is Near, and An Angel is Calling on Google, I went back to the ipl2.
Through the ipl2 “Special Collections,” I went to the Pathfinders. This lead me to the BookWire.com site. There were over twenty resources, but the only one that led to the book, The Angel is Near by Deepak Chopra was Bookwire.com. For example, I also looked at the The New York Times Book Section and BookReporter.com, but neither of them had this book listed.
After I found the book at BookWire.com, I noticed that it could be purchased on Amazon.com, so I went back to the ipl2 “Special Collection.” I went to the eReader section under the Other Collection in the purple shaded area. I was hoping to find the book available at Amazon for the Kindle. The user had tried the Kindle library, so I assumed the user had a Kindle. Amazon confirmed the author of the book The Angel is Near as Deepak Chopra. The book was not available on the Kindle, but it could be purchased on Amazon.com.
Since the user did not remember the title of the book or the author. I decided to include information on the second title given. The user said it was The Angel is Calling, but I could not find anything under that title. The closest title was, An Angel is Calling. I decided to include this with a source at BookWire.com in order to clear up any confusion the user might have had about who wrote the book.
Next, I did a search through Google for <M Night Shyamalan>. This listed several results, one of which was a list of him on IMDB.com. I reviewed the information on there, and I decided to include it as a source in order to confirm that he was not the author of the book the user was looking for. In fact, he is a writer and director of movies (ex. The Sixth Sense).
Critique indicating level of satisfaction:
I felt my research went above and beyond the user’s expectations. I tried to confirm the author of the book the user was looking for while easing the user’s mind on the other title given and the other possible author listed. I feel that I provided the user with enough information to buy the book if desired and confirmed that the book is still available.
What I would do differently in the future:
While I enjoyed navigating the ipl2, I feel that Google would have been a lot easier to search in and find faster results on the book the user wanted. I felt that some of the work I put forth was going around in circles. I knew the book was listed on Amazon after going to BookWire.com, but I still went back to the ipl2 to find sources from their website. I should have just gone straight to Amazon after BookWire.com. I did like that ipl2 had the eReader section that helped me see if the book the user wanted was available for the Kindle. Unfortunately, it was not available for the Kindle.
After reading my feedback, I realized that I should have cited the books listed in my response in MLA or APA style. I was contemplating this, and I had read it in the training manual. I misunderstood when we had to use citations. Now, I know that if a book is mentioned in any circumstance, it is best to cite it for the user. Despite my efforts to provide the best response, I realized there is always need for improvements, and this is a learning process. I definitely will be providing citations for anything that I think might need it. It is better to have more than less. Below is what I would have added to my response.
Below are the print sources I would recommend for you.
Chopra, D. (2000). The Angel is Near. New York: St. Martin’s Press.
Gaddis, D. (2010). An Angel is Calling. Mustang: Tate Publishing.
Question 2 (Ready Reference):
Subject: Quota: COM: What is web 3.0? (no need by)
Posted: Sat, 28 Jan 2012 03:48:41
Question:
what is web 3.0 ?
location: India
area: Library
reason: for entrance exam.
school: No
Top of Form
Question Transcript:
Greeting from ipl2!
Thank you for your question about Web 3.0! I was happy to
research about Web 3.0 for you!
The answer to your question is Web 3.0 is the next generation of
the Web. Web 3.0 is a smarter, newer version of the web that will
get to know you better through your browsing history.
You can find the answer to your question by reading “How Web 3.0
Will Work” on HowStuffWorks.com (see link below). The article
explains Web 3.0, the history of Web 1.0, Web 2.0, and the
transition to Web 3.0, and how Web 3.0 will change the way you
use the internet.
HowStuffWorks.com, a subsidiary of Discovery Communications, is a
credible, unbiased source that strives to provide easy and
understandable explanations. Therefore, I trust the information
provided is reliable. The citation for this article is below.
Strickland, J. (2008). How Web 3.0 Will Work. Retrieved
February 5, 2012, from
I confirmed the information about Web 3.0 on the BuzzWord column
on the Macmillan Dictionary website (see link below). This source
defines Web 3.0 and gives a brief background for it.
BuzzWord is a column on Macmillan, a globally well-known
publisher of encyclopedias, dictionaries, and reference works.
Therefore, I consider this source reliable. The citation for this
source is below.
Maxwell, K. (2010). BuzzWord. Retrieved February 5, 2012, from
I found the first source on ipl2 (see link below). I clicked on
the Special Collections tab. Then, I clicked on the Pathfinders
tab under the Other Collections in the purple shaded area. In the
Science and Technology section, I clicked on the How Things Work
tab. Under the Internet Resources, General Technology section, I
clicked on the link for HowStuffWorks.com. In the search box, I
typed in the keyword <Web 3.0>. I chose the first result on the
first result page (“How Web 3.0 Will Work”).
The link below will take you directly to the ipl2 website.
The link below will take you directly to the How Things Work
Pathfinder.
I found the second source on Google (see link below) by doing a
keyword search for <define Web 3.0>. I chose the fifth result on
the first result page (Web 3.0 - definition of Web 3.0, the
Semantic Web, BuzzWord from…).
I hope this response has fully answered your question. If you
need more information, please don’t hesitate to write back. Thank
you for using ipl2!
Feedback Request:
Hello,
I tried to use ipl2 to find information about Web 3.0.
Unfortunately, there was more information about Web 2.0, so I had
to use Google as a backup. In my first question, I was told to
cite the source because it was a book. Is it better to cite the
sources than to not cite them? I cited both just in case. Any
comments would be greatly appreciated. Thanks!
Feedback Response:
Bottom of Form
Hello Desiree,
Great job answering your second question! Now that you are
getting some experience answering live reference questions, I
hope that the process is starting to become demystified. Each
question a student answers helps build confidence, find new
useable sources, learn new approaches to searching, and develop
her/his own unique “reference” demeanor.
Before discussing the specifics of your answer, I wanted to
address the questions you raised in your request for feedback.
Web 2.0 has been an extremely popular topic throughout the tech
industry for the past 6+ years. Since Web 2.0 has direct
implications on the library environment, you will encounter many
more readings on this subject throughout your Drexel career.
Next, you asked about when it is appropriate to cite. The only
time you need to provide an actual APA style citation is when you
make reference to a book or journal article (e.g. scholarly
journal article). For normal webpages, you do not need to
include a citation. I hope that helps clarify the point for you.
Moving onto your response, I think you did a good job finding two
appropriate resources which directly answered the patron’s
question. I noticed the duplicate links, but I recognize that
they are part of the citations you included which are not needed.
One tip I like to share with students is that when you include a
given link somewhere in either your answer or search strategy
section, it is unnecessary to include that specific hyperlink
again in your response; all you need to do is provide details
which logically connect the prior link to that part of your
response. Additionally, you do not need to include “(see link
below)” in your responses. Finally, I find that it helps improve
readability if each resource included in the answer section of
the response is numbered. It helps the patron keep track of the
different resources and visually distinguishes it from the search
strategy section.
If you have any questions concerning formatting, it never hurts
to review Module 1 again. I still consult the training manual
when I have questions and I believe its good practice to refresh
this information every once in a while.
Great job answering your second question! The content and
appearance of your response look fantastic. Keep up the good
work.
Log
Amount of time spent on question:
This question required about 6 hours of my time. Compared to question 1, which was a research question, this question was more complicated for me.
Sources consulted and strategies used:
I began my search with the ipl2 website. I tried to search for <Web 3.0>, <define Web 3.0>, but nothing came up. I also looked in the Newspapers and Magazines section, Special Collection, and Resources by Subject section, but none of them had information about Web 3.0. There was only information about Web 2.0. I went to Google and found the definition of Web3.0, so I knew a little bit about the topic. I went back to the ipl2 and searched in the Pathfinders that is located in the Special Collections tab. I foundthe Pathfinders to be useful. I looked for Internet at first, but I had no luck. I went to the How Things Work tab in the Science and Technology section. I chose the first website HowStuffWorks.com. I did a search for Web 3.0, and I chose the first result on the result page. After I read over the article, I determined it to be a reliable source that provided information the user was looking for.