Resume of JOMU PHILIP JOHN
Resume of JOMU PHILIP JOHN
SUMMARY OF QUALIFICATIONS
· Certified Project Management Professional (PMP) with ELEVEN years’ experience in IT.
· Results focused, customer service oriented, well organized Professional with proven results in project management, Test Management, Business Analysis, team leadership and client support.
· Strong mentoring skills, capable of leading and motivating individuals to maximize productivity while fostering cohesive teams in a virtual environment.
· Cross Functional experience in all phases of software development life cycle, with strong testing flare, focusing on conceptualizing business needs and translating them into viable technical solutions.
· Expertise in Release Management Process and Testing activities for the Production Release
· Exceptional communicator focused on building strong relationships with peers and clients
· Experience in leading and directing projects including stakeholder management, scope management, schedule management, Risk Management, vendor Management.
· Expertise is managing and leading Testing team and testing projects.
· Experience in handling UAT with Business Team.
· Expertise in managing project on store application including designing, developing and testing Retail ‘Point of Sales’, Fuel POS, Self-Checkout and Web Based applications, with excellent testing flare.
· Strengths include strong Project Management skills, Test Management skill, Business Analysis skills, Testing skills, Technical Analysis skills, Problem-solving expertise and good communication skills.
· Worked in the capacity of a Business Analyst for Indian Government cooperation project.
· Good functional knowledge in Point of Sale applications, Retail Domain.
· Worked as Business analyst and Techno-functional consultant for the Retail Point of Sales Solution in an International Project for International Retail client.
· Worked on the customer interaction role in International Project for an Electronic retail client including onsite support during its first store launch in Mexico.
· Worked for a retail giants to analysis, design and implement ‘Point of Sales’ application and assisted in off-shore support and maintenance work in India at offshore center.
· Strong background in IBM 4690 Point of Sales solutions, Oracle Retail Point of Service Solution, Java/J2EE based application design and development.
· Experience in software development life cycle and process activities including metrics collection, reporting and analysis
· Excellent analytical, debugging skills and excellent Research Flare.
Certifications:
· Certified PMP.
· IBM Course Completion Certificate in Electronic Marketing.
· IBM Course Completion Certificate in 4680 Basic.
· Retail Pro V9 Technical Certification.
TECHNICAL SKILLS
Operating System: IBM 4690 OS, UNIX, Windows, DOS.
POS Application: IBM 4690 POS, Oracle Retail Point of Sale (including BO and CO), Fuel POS, NCR Self-Checkout application, CMA (NCR) POS.
Languages: IBM 4680 CBASIC, Java, C, C++, JSP, Servlets, Java Script.
Databases: RDBMS CONCEPTS, SQL, Informix.
Testing Tools: HPQC, ALM.
Tools: MS VISIO, CVS, Intersolv’s PVCS, HP OpenView, Eclipse, Mantis.
Project Management Tools: MS Project, RAID Logs.
PROFESSIONAL EXPERIENCE
Walmart Dec 15 - Present
Defect Manager, SME for POS, Sr. QA Analyst
Test Environment Management Services (Point of Sale):
The main objective of Test Environment Management Services (TEMS) in POS is to provide on time stable environments for the QA team and support these environments to ensure continuous testing. A matured Test Environment Management model provides centralized services for Test Environment Coordination & Support, Test Infrastructure (basic activities), Release Support, Configuration, Test Data Management activities. In order to improve environment availability it is necessary to transform the Test Environment management to centralize and process oriented model. Centralized services orchestrate and collaborate with QA, Infrastructure, and Application Development teams and synchronize with all stakeholders. This will empower Test Environment team to align operations with Walmart's business objectives.
Responsibilities:
· Manage and track the defects related to test environment and test data raised during the testing of POS releases.
· Worked with Test managers, Technical Leads, and other project stakeholder on prioritizing the defects and to ensure appropriate resolution of the defects on timely manner.
· Leading the Test Enablement team and co-ordinate the testing activities for the new POS releases (including payment device testing and the payment processing system)
· Built a detailed Test Enablement strategy.
Environment: Defect Tracking Tool: HP ALM.
Tiffany & CO, New Jersey Aug 15 - Oct 15
POS Lead, Test Lead, Sr. QA Analyst
Payment Processing Modernization:
The Major Card brands are imposing a financial liability shift starting October 1, 2015, to U.S. merchants that fail to comply with the EuroPay MasterCard Visa (EMV) card processing standard. The EMV standard uses an imbedded microchip in modern cards to replace the long-held magnetic stripe located on the back of credit cards as the primary electronic means of automating the card entry process. Rather than swiping cards through a magnetic stripe reader (MSR), customers insert their credit card into the slot of a payment device that reads and writes to the card during the authorization process. Besides changing how cards are entered, the new EMV standard requires an expanded request/response messaging process between the payment device and the issuing bank to rigorously validate the legitimacy of the card before issuing an approval. As the new EMV standard is not supported by the existing Payment Devices, The first phase of the project addresses the deployment of EMV compliance Devices.
Responsibilities:
· Leading the Testing team and testing activities for the new payment device testing and the payment processing system.
· Built a detailed Test Plan and Test execution strategy.
· Analyzed the existing client’s Payment Processing System and its integration with POS and other downstream systems to understand the Testing requirements.
· Worked with Technical Leads, BAs, and other project stakeholder on functional and non-functional requirements to understand projects nature, participate in all requirements review sessions
· Performed Test Case Design, Developed Test Cases from requirements and use cases.
· Executed test cases, Captured Test Results, Identified and recorded any failure in the test case step caused by the application not performing and determine if defect can be replicated
· Lead the testing team with test execution which included test data preparation, test cases updates, test reports generation, defect logging and tracking the defect to closure.
· Ensured all testing components and defects are well documented
· Coordinated and supported UAT Testing and ensure that the process meets business expectations.
· Coordinated with different stake holders including business and technical.
· Managed defect log in iTrack (Client’s Defect Tracking tool)
Environment: Defect Tracking Tool: iTrack.
Safeway, California Jun 14 - Aug 15
Test Manager, Test Lead, POS SME
Store Release Management:
The Release process is necessary to deliver key enhancements and fixes to the POS systems of the client, a supermarket grocery retailer. Regression test Cycle for a release ensures full testing resulting in minimal to zero impact to store operations. All the functional enhancements, fixes, etc. for the Store in the ISP, POS, Copient, Fuel, Pharmacy and Self-Checkout are managed in the release process to ensure quality and minimal impact to the store operations
Responsibilities:
· Managed the Release Management Process (Testing Phase)
· Leading the Testing Team and Testing activities for the Production Release
· Built a detailed Test Plan and Test execution strategy.
· Analyzed the existing client’s Fuel POS system and understand the Testing requirements for the fixes and new enhancements.
· Analyzed software specifications and identification of application functionalities for designing testing requirements
· Worked with Technical Leads, Architects, Designers and other project stakeholder on all type of requirements to understand projects nature, participate in all requirements review sessions
· Lead the testing team with test execution which included test data preparation, test cases updates, test reports generation, defect logging and tracking the defect to closure.
· Coordinated with different stake holders including business and technical.
· Managed and coordinated the Test Data preparation activities
· Coordinated and supported UAT and Ecert Testing
· Managed defect log in HPQC\ALM for respective track.
· Generated different Test Status Reports and Graphs in HPQC to track daily/weekly testing progress when/if required
· Managed the release process and achieved 100% on time delivery
Environment: Test Management Tool: HPQC\ALM, Project Management Tool: MS Project 2010.
Safeway, California Jan 14 - Jun 14
Testing Management, Business Analyst (POS SME)
Next Gen Point of Sale Project:
The Next Generation Point of Sale (POS) Project is a business initiative for the client, supermarket grocery retailer, that will lay the foundation for change in all US client Stores. The new solution is a replacement of the current Supermarket Application that is deployed in all stores. The client is implementing a new solution because it is currently utilizing a Supermarket Application (IBM 4680-90) that is more than twenty years old. The new solution will enable the client to lay the foundation for change in its retail stores and business and meet customer needs without delays.
Responsibilities:
· Managed and lead the testing team with test execution which included test data preparation, test cases updates, test reports generation, defect logging and tracking the defect to closure.
· Analyzed the existing client system, and to understand the Testing requirements
· Analyzed software specifications and identification of application functionalities for designing testing requirements
· Performed gap analysis and interacted with the Business to finalize the requirements.
· Worked with Technical Leads, BAs, Architects, Designers and other project stakeholder on all type of requirements to understand projects nature, participate in all requirements review sessions
· Built a detailed Test Plan and Test execution strategy
· Coordinated with different stake holders including business and technical.
· Managed and coordinated the Test Data preparation activities
· Coordinated and supported UAT and Ecert Testing
· Managed defect log in HPQC\ALM for respective track.
· Generated different Test Status Reports and Graphs in HPQC to track daily/weekly testing progress when/if required
· Managed the release process and achieved 100% on time delivery
Environment: Test Management Tool Used: HPQC/ALM.
Safeway, California Mar 13 - Jan 14
Test Manager, Test Lead
Fast Forward Platform Migration Project (Payment System):
The client, supermarket grocery retailer, developed ACH payment card, to minimize the interchange network fee. The project was undertaken to make it environment scalable so that it can be available to wider range of customers and can be appropriately managed by the Payment Services department. The project also includes the migration of Fast Forward applications to the standard platform, changes in the backend Payment Services, enhancing customer UI (Web Based enrollment), enhancing Fast Forward application including payment engine and the administration screens, bug fixes which are documented in the Use Cases and sign off by the business.
Responsibilities:
· Analyzed the existing client system, to understand the requirements.
· Created new Usecase and updated the use case.
· Built a detailed Test Plan and Test execution strategy.
· Lead the testing team with test execution which included test data preparation, test cases updates, test reports generation, defect logging and tracking the defect to closure.
· Planned and conducted UAT with the Business Team and reviewed the test results.
Environment: MS Visio, HPQC/ALM.
Safeway, California Apr 12 - Feb 13
Associate Project Manager (offshore), Offshore Business Analyst, Test Lead
Revert to PST+GST Tax Rule in British Colombia, Canada Project:
“Revert to PST+GST Tax Rule in British Colombia, Canada” Project was a compliance project for the client, supermarket chain of retailer. The project included enhancing the application to accommodate the Tax rule change without impacting the business and existing architecture. The project also includes in analyzing the impact on various systems when the Tax rule are changed and to ensure that the business is not impacted.
Responsibilities:
· As associate Project Manager, responsible for effort sizing , managing scope and schedule along with resource management, (resource loading and daily integration with Stakeholders to ensure the stakeholders are updated on progress of the project
· As associate project manager, was also instrumental in establishing an Offshore POS Lab (similar to client lab at onshore), for testing the Project.
· As a Business Analyst, assigned the responsibility of analyzing the existing client system, and to understand the gather the new requirements, analysis the requirement to develop a business requirement document.
Environment: MS Visio, MS Project 2010 (Project Management Tool).
ESIC, (Corporation under Labor Ministry, Govt. of India), India Jun 09 - Feb 11
Associate Project Manager, Business Analyst
Project Panchdeep:
The IT enablement project aims at providing hassle-free services to its various stakeholders through complete automation of the existing manual process and procedure of the client. The largest E-Governance project is divided into different tracks which includes health care automation and insurance automation. It includes the registration and maintenance of huge volume of records of these tracks. Working in the capacity of Business Analyst for the Insurance Track, of the project which involves, Employer Registration, Employee Registration, Revenue and disbursement of benefit to the registered employees (Insured Persons), Responsible to elicit requirements and translate them into viable technical solutions.
Responsibilities:
· Interaction with the customer to understand and analysis of the business requirements
· Understand the existing manual system and conceptualize the automated system.
· Document the Requirement specification and conducting walkthrough session to the development team and formulate the design of the modules based on the requirements
· Work with the technical lead for Use case reviews and to provide team with functional clarifications, enhancements & application development and delivery.
· Conduct applications Demos to the customers, and obtain the feedback.
· Document the UAT test scenarios and perform functional testing before delivery.
· Providing handholding session to the client during the rollout.
Environment: Visio for flowchart and process maps, .Net for development, MySQL, eclipse 3.1 with PVCS.
GAP Inc., San Francisco, CA Mar 09 - May 09
Business Analyst, IBM 4690 consultant, Onsite Project Coordinator
Marketing Promo Controls 2.0 (MPC2.0):