Professionalism: Attitudes, Actions and Words
Follow up Questions
1. In order to maintain a professional image and reputation we:
_____ A. Must keep a neat and professional appearance
_____ B. Talk positively with families and all other clients
_____ C. Leave personal problems at home
__X__ D. All of the above
2. Name two ways that you can build a partnership with the parents in your classroom:
i. Learn—and use—the names of the parents of the children in your class
ii. Make all parents feel welcome. Invite them to actively participate.
iii. Have frequent two-way communication with the parents of your students.
iv. Ask / acknowledge parents’ choices and goals for their child.
v. Be respectful of and sensitive to each parent’s preferences and concerns.
3. Imagine that you are a newly hired teacher who is finishing up her first day. As you’re leaving, a parent approaches you and asks a very specific question about the school’s Medical policy. You think you know the answer but aren’t completely sure. Check all of the answers that demonstrate an appropriate way to respond:
_____ A. “I don’t know. Today is only my first day teaching at this school.”
_____ B. “I don’t have any idea.”
__X__ C. “I’m not completely sure about our policies. Let’s ask our Director, Miss Anna. I’m sure she’ll have the answer.” You then walk with her into the Director’s office.
_____ D. Because you worked at a nearby school for over two years and understood all of their Medical policies, you answer the parent based on your former school’s policies.
__X__ E. “I’m not sure of the answer and I’d hate to mislead you. I’ll leave a note for Miss Anna, our Director, to call you tomorrow. What’s the best number for her to reach you?”
4. Our company’s Confidentiality Policy asks you to share information only with people who have a need to know. Briefly describe what that means.
You should only share information about a child with that child’s parents—no other parents.
You should not gossip or share information about a fellow staff member with anyone—staff or parents.
5. It’s important to get to know the children in your classroom and their families. Which of the following are good ways to demonstrate that you’re doing that:
__X__ A. Bring each child’s language into the classroom by learning and using a few words (“hello,” “good-bye”) in each child’s native tongue.
__X__ B. Ask parents to donate / loan items to you that are related to their culture or background.
__X__ C. Place books that reflect the children’s interests, abilities and cultures in your Literacy Area.
6. __X__ TRUE _____ FALSE Toy buckets and baskets in a preschool room should be labeled using a picture and word.
7. _____ TRUE __X__ FALSE When writing a child’s name, be sure to use all capital letters.
8. You are working alone in a classroom and are one child away from being at the required adult to child ratio. You are expecting two children to arrive within the next few minutes. What should you do? Immediately inform your Director / Assistant Director
9. _____ TRUE __X__ FALSE It’s acceptable to leave your co-teacher out of ratio for a few minutes—as long as all the children are busily involved in an activity.
10. You should report your absence to your supervisor at least ___2___ hours before your scheduled start time.
11. _____ TRUE __X__ FALSE Sending a text message to your supervisor or leaving a Voice Mail for him/her are acceptable ways to report your absence.
12. Briefly state what you believe to be the most important thing you learned from this training:
______
Phoenix Children’s Academy 2011 Training