Physician OnboardingQuestionnaire

EMAIL TO PHYSICIANS:

Subject: HELP US IMPROVE THE ONBOARDING PROCESS FOR NEW PHYSICIANS

You are part of a select group that has been chosen to participate in a physician onboardingquestionnaire. Our goal is to streamline our physician onboarding process, and your feedback and comments as a physician who recently went through the process is important to us. The information you share will help us to build a best practice model to ensure efficient onboarding and optimal transition into our organization for all new North Shore-LIJ Medical Group physicians.

Please take a few minutes to complete the overview questionnaire by clicking on the following link:______. Please be assured that your responses will remain confidential.

We thank you in advance for your participation.

QUESTIONNAIRE:

Name (Optional):

Email (Optional):

If you are interested in providing your feedback directly to the Physician Onboarding Workgroup, please include your name and email above and check the box below:

__ Yes, I would like to provide feedback directly to the Physician Onboarding Workgroup.

Department:

Division:

Did you relocate for this position? Y/N

Where did you come from? Residency/Fellowship, Private Practice, Other Institution/Health System

How long did it take for your overall onboarding process to be completed (with onboarding being defined as the time from verbal acceptance of offer to first week of employment)?

__ 0-2 months__ 2-4 months__ 4-6 months__ > 6 months

Please rate your experience with the following processes:

(Red=needs immediate attention; Yellow=needs improvement; Green=works well)

Employment Agreement/ContractRedYellowGreenN/A

CredentialingRedYellowGreenN/A

Managed Care EnrollmentRedYellowGreenN/A

Pre-Employment Physical (Employee Health Services) RedYellowGreenN/A

HR Paperwork (tax forms, direct deposit, etc)RedYellowGreenN/A

Benefits OrientationRedYellowGreenN/A

Benefits EnrollmentRedYellowGreenN/A Physician Beginnings/Orientation Red Yellow Green N/A

Office Set-Up (email, pager, Rx pads, business cards, etc)RedYellowGreenN/A

IT Systems Access and Training (Sunrise, Allscripts EHR, etc)RedYellowGreenN/A

Integration into

Medical Group RedYellowGreenN/A

DepartmentRedYellowGreenN/A

HospitalRedYellowGreenN/A

Health System RedYellowGreenN/A

MedicalSchoolRedYellowGreenN/A

Please rate your satisfaction with the following:

(Red=needs immediate attention; Yellow=needs improvement; Green=works well)

Adequate information about the onboarding requirementsRedYellowGreenN/A

Availability of staff to answer questionsRedYellowGreenN/A

Communication throughout the onboarding processRedYellowGreenN/A

Adequate information about the

Medical GroupRedYellowGreenN/A

DepartmentRedYellowGreenN/A

HospitalRedYellowGreenN/A

Health System RedYellowGreenN/A

MedicalSchoolRedYellowGreenN/A

Was there a specific individual who assisted you in the onboarding process? Y/N

If yes, please provide name.

What were the three most challenging/frustrating parts of your onboarding experience?

What are your suggestions for how we can improve the onboarding process for our physicians?

Additional Comments and Questions:

NS-LIJ Onboarding Work Group11/15/11

Laura Screeney, FASPR, Office of Physician Recruitment