Hanham Health Patient Participation Group
Meeting 3rd July 2017
Agreed Actions
No. / Titles and descriptions / Names1 / Welcome / Introduction
Present – JG, KC, AW, RA, MV, KU
Apologies CL, HT, CS, SW, YB
2 / Minutes if last meeting (02/02/17) and matters arising
a)Chair raisers – Kelly explained there had been no further progress with this at present. KU mentioned we could still do with further high back chairs at both surgeries. KC to speak with site supervisor.
b)Dates and Times of future meetings – On Agenda
c)Waiting room chairs - Another one off spot clean of chairs has recently been arranged however due to extensive staining this is now being needed more frequently and is less effective. Practice is currently considering quotes to get the chairs at Hanham re-upholstered with wipeable fabric. (Chairs at Oldland are already wipeable).
d)4PCC Health event –AW and RA provided feedback on the recent health event arranged by the cluster PPG’s. Successful event, 80 attendees, various stalls. The event has encouraged the PPGs to want to work together further and more cluster meetings will be arranged. / KC
KC
3 / Role of Chair
HT has decided she can no longer fulfil the role of Chair and has decided to step down. Discussion was held and RA has taken on role of interim chair until firm plans for the PPG are sorted.
HT was not present at the meeting however has spoken with JG since and confirmed she wishes to continue as a member of the PPG.
KC to update books and Website / KC
4 / Agreement of way forward / Election of Officers
We discussed an email that AW had sent following our last meeting seeking clarification on the consultative side of the group. JG confirmed that the PPG can have a number of functions and people can be involved on a number of levels:
Officer roles / Virtual group / Project workers / Consultative group.
All in agreement that we need to recruit new members.
Advertising to commence asap. / KC
5 / Update form CCG Patient Participation Group Forum
The forum is intended for PPG reps to attend. KC attended on this occasion so that Hanham Health was represented. Presentations from CCG on their website, their two year operational plan and the Sustainability and Transformation Partnership. There was also a presentation from Healthwatch and also on the Council Health and Wellbeing strategy.
The meeting is a great opportunity to network with other PPGs and share ideas. A lot of PPGs are currently in the same situation as us in that they need to recruit to new members.
SW has previously expressed an interest in attending meetings MV would also like to attend. Next meeting is 24th October 2017. KC will send on all information when received.
KC took a number of actions from the meeting and a key one it to arrange NAPP membership. / KC
6 / ‘Objective 4’ (including Leg Club update)
JG explained a little about the practice business plan and that ‘Objective 4’ is a new objective added this year focussing on community work including events, health promotion etc. The practice wishes to ‘get back to its roots’ and shift its focus slightly from prisons (although this remains a key contract for the practice).
Advertising will commence asap asking for volunteers with interests to help us set up groups / events
Discussed Leg club – JG, KC and Sue Gotts Lead nurse are visiting an active club in Bradford on Avon on 11th July. Working group to be formed to work out logistics etc. KC to send out a copy of the implementation plan for feedback.
MV confirmed that Kingswood Community Transport (KCT) would be keen to help provide Leg Club transport if needed including equipment.
MV also mentioned the ‘Transport for Health’ project he is involved in. MV and JG to discuss after meeting. / KC
7 / Reception of patients
YB asked for this to be placed on agenda. KC has no further info at present so will defer to next meeting when YB present.
8 / AOB
KC provided a brief update from the practice on matters various:
A number of training opportunities are being offered by One Care. HH is keen to accept all opps – Reception attending customer care training / KC and lead receptionist attending Navigator training (further details to follow).
Patient car park at Oldland is being resurfaced on 15th July and lines painted following week.
IT – the whole practice will be changing to NHS mail email addresses from 30th September – more secure network and all GP practices changing.
AW fed back to the group that she had recently spoke with a patient who was concerned that the Number 17 bus that goes to Southmead was currently under review. JG suggested the group may wish to make an appeal – chair to write a letter. MV said he would find out all the facts first.
AW confirmed that she was happy to contact Chris Skidmore on behalf of the group if it was felt necessary.
RA spoke about an article on GP Link Volunteers (Carers) to go into the ‘Week In’. RA to write and run past practice. / MV
RA
9 / Date / Time of next meeting
CL had sent his preference in prior to meeting (Can attend on a Monday Every other week). This taken into account the next meeting is scheduled for Monday 4th Sept, 1.30pm.
Everyone present at the meeting is able to attend on a Monday although it is recognised we may need to vary this to encourage further members to join.
At next meeting we will attempt to draft a schedule of meetings for next 12 months.