Title:Café and Catering Supervisor

Classification:Band 4

Department:Active Communities

Division:Community Life

Reports to:Old Cheese Factory Coordinator

Supervises:Café staff, Casuals, Volunteers and Department of Justice Community Workers

Enquiries:Sarah Hill, Old Cheese Factory Coordinator, 9705 5200

  1. Position Purpose

»Oversee the day to day operations and catered functions to ensure the safe and efficient operations of the Homestead Café at the Old Cheese Factory.

»Provide a variety of catering options for user groups and general public onsite.

  1. Key Responsibility Areas

»Oversee the day to day operations and catered functionsforthe Homestead Café, including food preparation, customer service, daily takings, stock control, equipment management, function sets and reconciliationwithin budget allocations.

»Oversee in conjunction with the Coordinator a Menu and Catering Options, which are reflective of the changing seasons and requirements of customers and product supply, priced accordingly and consider stock management.

»Ensure compliance with food regulations, including overseeing all records related to Food Safety and for which are required under Food Regulation Standards.

»Ensure a clear communication line between the Café and Office staff with regards to event management, marketing, function and catering management.

»Support, roster and supervise Café staff, casuals and volunteers in the delivery of café services and function catering / operation support.

»Plan and organise resources to deliver projects including maintenance of accurate records and, if necessary, organising meetings.

»Draw on a range of information sources to identify new ways of doing things and building continuous improvement.

»Through leadership and example promote Casey’s trademark behaviours: show respect, take responsibility, listen and respond, be positive, think things through.

  1. Occupational Health & Safety Responsibilities

»Take reasonable care for the health and safety of yourself and others in the workplace.

»Ensure hazards, incidents, near misses and injuries are reported immediately.

»Support activities taken by the organisation to comply with OH&S legislation.

»Ensure only authorised, adequately trained staff undertake assigned tasks.

  1. Accountability and Extent of Authority

»Essentially a “doing” job and often the provider of information to clients and/or information and support to more senior employees. Some positions may also supervise resources including other employees and/or regulate clients.

»Freedom to act is limited by standards and procedures encompassed by the nature of the work. The work generally falls within specific guidelines, with scope to exercise discretion in the application of established standards and procedures.

»The employee has sufficient freedom to plan work at least a week in advance.

»The effect of decisions and actions are usually limited to a localised work group or function, individual jobs or clients, or to internal procedures and processes.

  1. Judgement and Decision making

»Objectives are well defined but the particular method, process or equipment to be used must be selected from a range of available alternatives.

»For supervisors the process often requires quantification of the amount of resources needed to meet those objectives. Guidance and advice are always available within the time available to make a choice.

»Seeks information needed to solve work problems and implements and adjusts solutions when endorsed by supervisor.

  1. Management Skills

»Has basic knowledge of personnel practices and is able to provide employees under their supervision with on-the-job training and guidance.

»Demonstrates skills in managing time and planning and organising own work. Promptly follows through on inquiries, requests and complaints.

»Maintains stable performance when under pressure or opposition.

  1. Interpersonal Skills

»Cooperates and works well with others in the pursuit of team goals.

»Is always polite and professional when representing the organisation.

»Requires ability to prepare routine correspondence and reports, if required.

  1. Specialist Skills and Knowledge

»Has ability and skills to provide training in the post-trades or specialist disciplines either through formal training programs or on-the-job training.

»Has a thorough understanding of the relevant technology, procedures and processes used within their operating unit.

»Can competently use the basic features of the digital tools relevant to the role.

  1. Inherent Physical Requirements

»In order to perform the required duties, the incumbent must successfully complete a pre-employment functional assessment.

»Move on foot around the Old Cheese Factory including climbing steep outside steps, moving over rough ground, hillsides and gravel paths.

»Manual lifting (set up / pack up of equipment / moving of hospitality equipment / serving food / drink) will be required.

»Use a computer

»Communicate clearly

»Drive a vehicle

  1. Qualifications and Experience

»Completion of secondary education plus:

  • completion of a post-trade certificate or other post-secondary qualification below diploma or degree; or
  • knowledge and skills gained through on-the-job training commensurate with the requirements of the work.

»Food Handlers Level 1 & 2, include Supervisory Level or equivalent, significant barista experience.

»Level 2 First Aid Certificate or willingness to obtain.

  1. Key Selection Criteria

»Provenexperience running a Café, within in a similar leisure, heritage or community facility setting.

»Demonstrated ability to prepare menus for cafés or catering, including pricing, stock control and considering industry trends.

  1. Conditions of Employment

»Conditions of employment are as per the City of Casey Enterprise Agreement, Casey’s policies and procedures and the letter of offer.

»Hours - The position is part-time worked 22 hours per week.This position is subject to a fortnightly rotating roster worked between the hours of 8am and 8pm Monday to Sunday, additional hours may be required.

»Health Declaration - The preferred applicant is required to complete a Health Declaration form and return it to the Occupational Health and Safety Coordinator prior to commencement.

»Physio/Medical Examination - The preferred applicant is required to have a pre-employment physio/medical examination (at Council’s expense). Accounts for broken appointments are the responsibility of the applicant.

»Criminal Records Check - This position is subject to the successful applicant having a satisfactory Police Check prior to commencement at Council’s expense and then as regularly as the position requires as per Council Policy.

»Working with Children Check – This position is subject to the successful applicant having a satisfactory Working with Children Check prior to commencement, and then as regularly as per legislative requirements.

»Transport – Employees are expected to use Council-owned vehicles whenever practical and reasonable to do so, for work-related travel. In the event that an employee uses a privately-owned vehicle for work-related travel, Council recommends that the vehicle be comprehensively insured and the insurance company notified that the vehicle is being used for work-related travel. If an employee using a privately owned, comprehensively insured vehicle for work-related travel is involved in an accident they may be eligible for reimbursement of the insurance excess. Vehicles not comprehensively insured will not be eligible for reimbursement.

»Sick Leave - A medical certificate may be required for any absence and must be provided for sick leave exceeding three working days or absence on the working day before or after a rostered day off, annual leave or public holiday.

»Multiskilling - The employee may be directed to carry out any duties within the limit of his/her skills, competence and training, provided that such duties do not promote a narrowing of their skill base.

»Risk Management – Employees must understand and comply with risk management policy and procedures.

»Employment Status - Prior to commencement of duties the successful applicant must provide proof of permission to work in Australia.

»Probation Period – A six month Probation Period applies to this position. This period will be extended in line with any period of unpaid or unauthorised leave.

  1. How to Apply

»Applications to be submitted through the Casey website at (preferred), or email to in Word format.

»Applications are dealt with in the strictest confidence. Details contained in your application will not be conveyed to any person not directly connected with processing your application without your express permission.

»Following the nominated close date, short-listed candidates will be contacted by telephone. The remaining candidates will be notified via email if their application has been unsuccessful.