Education

Master of Science in Library & Information Science, Drexel University, Philadelphia, PA Sept. 2012

Concentrations: Library and Information Services and Youth Services

Bachelor of Arts, University of Puget Sound,Tacoma, WAMay 2008

Major: English, Creative Writing emphasisMinor: Environmental Studies

Experience

Library AssistantMay 2011 – present

King County Library System – Skyway LibrarySeattle, WA

  • Checked-in and checked-out library materials to patrons
  • Collected fines for overdue books and materials, maintained cash register
  • Assisted patrons in locating physical and downloadable materials
  • Processed patron holds,processed shipments, checked in SLICKS and transit boxes
  • Answered phones and provided requested information or directed calls to appropriate source
  • Sorted and routed mail, processed returned mail
  • Registered and oriented new patrons, processed online applications
  • Resolved problems regarding patron’s circulation records
  • Set up and supervised Game On! videogame teen program
  • Worked with coworkers to use progressive discipline with patrons

Library PageDecember 2009 – May 2011
King County Library System – White Center LibrarySeattle, WA

  • Sorted, shelved, and shifted library materials, did shelf reading
  • Processed holds from Paging List Reports
  • Prepared library for opening and/or closing, cleaned and prepared rooms for meetings
  • Picked up debris on library grounds as required, completed special projects as assigned

Library VolunteerSeptember 2009 –December 2009

PierceCounty Library System – Peninsula LibraryGig Harbor, WA

  • Organized library collections, did research,cleaned, and performed various other tasks as assigned

CashierOctober 2008 – December 2008

JoAnn Fabric & Crafts Tacoma, WA

  • Provided customer service in person and over the phone, maintained and restocked inventory

Environmental Protection AssistantJuly 2007 – July 2008

Army Corps of Engineers – Regulatory DivisionSeattle, WA

  • Reviewed and processed permit applications,compiled data for Corps ESA consultation
  • Proofread documents for publication

Office Assistant/Website AssistantAugust 2004 – May 2008

University of Puget Sound–Dean of Students OfficeTacoma, WA

  • Created, designed, and implemented web pages for the Division of Student Affairs
  • Answered phones, copying, mail, filing

Unit LeaderJune – August 2006

Camp FireUSA –CampSealthVashon Island, WA

  • Evaluated and supervised seven staff members – counselors and junior staff
  • Pre-planned schedule of activities for each week for each cabin group in my unit, led activities

Cabin CounselorJune – August 2004

Camp FireUSA –CampSealthVashon Island, WA

  • Responsible for 8-10 children each week, child behavior management, planned and led activities

Activities

  • Volunteered for the Internet Public Library by answering reference e-mail questions
  • Student member of the Sustainability Advisory Committee at the University of Puget Sound
  • Editor of the UPS literary magazine, Crosscurrents

Skills

  • Library –Dewey decimal system, MARC, able to shelve and shelf read
  • Writing – Clear and concise writing style, proofreading and editing experience
  • Computer –Word,Excel, FrontPage, PowerPoint, Dreamweaver, HTML, CSS, Facebook, proficient in many other programs
  • Office – Answering phones, typing, copying, filing, customer service, computer troubleshooting