Responsible To:The Chief Executive

/ Job Description/ Person Specification

HR Manager

Responsible to:The Chief Executive

Responsible for: HR services

Location:Kaleidoscope Central Office

Hours:21 per week

Salary:£33, 000-£38,000 per annum, pro rata (depending on experience)

Annual Leave:Full time equivalent of 25 days per annum plus Public Holidays, rising to 27 after 12 month’s service and one additional day per year up to a total of 32 days

Notice PeriodThis post is subject to a notice period of 3 months from the employee (once successfully completed the six month probationary period)

Background and Service

Kaleidoscope is a pioneering substance misuse treatment provider, offering evidence based treatment and holistic support to individuals who access its services.

The HR Manager will ensure the organisation follows best practice and will deliver added value to the organisation by ensuring robust management information systems are in place and all attendance and resourcing plans are strategically managed. The HR Manager will help to empower local managers to lead and motivate all employees. They will work in cooperation and partnership with the Peer Mentoring Scheme, contributing to the overall aims of this initiative, in order to maximise the achievement of positive outcomes for service users.

The HR Manager will develop an annual people strategy to align with and support the delivery of the overall organisation strategy.

The HR Manager will provide support to the whole organisationand staff alike in respect of all matters relating to HR, including Recruitment processes, employment policy, handbook and procedure development, all employee relations issues, performance management and reward and recognition systems. They will ensure quality andcompliance with all Employment and statutory legislation.

You will be able to demonstrate your commerciality, flexibility and adaptability, ability to work at pace and ability to take a balanced view in the interest of the organisation and its stakeholders. You will also be able to provide robust examples of change and innovation initiatives you have led and evidence your strategic management experience.

Supervision will be provided in addition to training, with the HR Manager being supported in order to reach a high standard of competence.

Main duties and responsibilities:

Developing HR and organisational development strategies and practices for the organisation in accordance with its objectives, competencies and values.
Influencing the shape and future direction of the Organisation.
Providing professional advice to the senior management team on employee resourcing, attendance, employee relations and employee development activities.
Lead and manage the HR team (including HR Assistant and Workforce Development)
Support with the development and implementation of the HR/ Payroll System.
Ensure a regular review of reward and recognition schemes including benefit review and benchmarking and job evaluation where appropriate.
Take a lead and review the processes of the appointed staff representative consultation group.
Leading on all human resource activities, actively participating in decision-making and strategy development with other senior managers.
Leading on cultural and organisational change initiatives intended to embed the vision and values of the organisation.
Developing and delivering leadership and management development programmes alongside workforce development, across the organisation.
Develop a robust talent and succession planning structure.
Provide performance management expertise and continue the development, implementation and promotion of a performance management culture to sustain the highest quality workforce.
Ensure up to date and accurate statistics are maintained and that HR records are kept up to date at all times.
Utilise performance data to drive through continuous improvement initiatives.
Review and implement employment policies and procedures relevant to the organisation needs.
Develop and maintain positive relationships with employees at all levels including reviewing and developing staff engagement initiatives.
Work with line managers and participate in higher level Investigation, Disciplinary and Grievance meetings as required.
Keep aware of changes and create strategies to sustain and improve employee morale and engagement.
Ensure consistent and timely delivery of a seamless HR service which meets the commercialneeds of the businesses.
To produce accurate and timely Monthly Management reports, Board Reports and annual performance reports.
To represent Kaleidoscope at various meetings and conferences.
Ensure staff objectives and development are aligned to the organisation’s goals.
Ensure regular supervision and support of direct reports is maintained.
To support the CEO in maintaining good governance of Board Trustees.

Organisational responsibilities

Collaborate with Chief Executive Officer and Kaleidoscope Executive Managers to provide strategic visioning for the organisation.
Provide an annual people strategy to support the delivery of the annual organisation strategy.
Review and amend as necessary the company competency framework.
Take a lead role in any change initiatives and ways to improve overall effectiveness/ efficiency.

Administration

To carry out day to day administration tasks.
To maintain regular contact with staff, and relevant external bodies.
To receive and authorise claims for expenses made by staff.
To contribute to updating employment and operational policy and procedures as required.
To maintain up to date records on all aspects of your work, including files, expenses, health and safety checks, direct reports sickness, annual leave and staff supervision.
To act at all times in accordance with the policies of the organisation and Data Protection regulations.

Professional development

To maintain and develop personal expertise and knowledge by reading, networking and further training in order to develop professional competence and to contribute to the development of competence within the team.

To support the induction and orientation of new direct reports.
To keep abreast of developments in the field and to increase skills and knowledge by participation in courses, in-service training etc.
Ensure that any training/study required as part of any professional registration are attended e.g.CIPD professional development
To keep abreast of relevant research underpinning your knowledge in HR matters and/ or employment legislation

Confidentiality

Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity.

To comply with the requirements of the Data Protection Act.

Person Specification

Essential / Desirable
Qualifications and training / CIPD or equivalent post graduate qualification.
Member of professional body CIPD
Graduate calibre or equivalent Level 5 NVQ
GCSE English Literature or Language and Maths grade C or above (or equivalent). / Project Management training or qualification
Skills and abilities / Experience of operating at HR Manager level with demonstrated success in meeting exceptionally high standards.
Significant prior HR Generalist experience, ideally in a similar organisation, possessing a strong-customer-focus and performance based culture.
Experience of managing a team of direct reports, and developing individuals to drive high performance.
Prior experience with HR information systems.
Demonstrated data-analysis, problem-solving and decision-making capability.
Excellent interpersonal, influencing and communication skills;
Proven problem solving and project management and administrative competence;
Ability to build and develop relationships with strategic partners and other external parties/ organisations;
Experience of analysing data and compiling detailed reports.
Experience of delivering presentations to groups of people.
Demonstrates sound team working capabilities in resolving conflict and external relationship management;
Excellent written and verbal communication skills;
Will be able to demonstrate positive personal drive through being self directed, resourceful and creative;
Ability to audit procedures, and protocols to ensure highest levels of performance;
Good IT skills: competency in Microsoft Word, Email, Excel, PowerPoint and Internet Explorer.
Able to manage own time and work autonomously.
Able to work on own initiative with drive and enthusiasm.
Experience/ Knowledge / Strategic planning;
Ability to write and develop policy and procedure in line with best practice;
Previous experience of managing budgets;
Proven strategic and statistical report writing skills;
Proven experience of preparing Management Information reports.
Ability to work strategically and forge sound relationships with key stakeholders and other relevant external parties.
Ability to work effectively with people regardless of their ethnic, cultural, social backgrounds, their gender, age, religious belief, disability and sexual orientation. / Knowledge of the Voluntary sector.
Previous experience of working with drug and alcohol misuse service users or other groups with special needs such as children, mental health, learning disabilities.
Welsh Language Capability
Personal effectiveness / Organisational skills and a proven ability to manage time effectively.
Full, current driving licence and use of a car which is insured for business use.
Commitment to learning and professional development.
The capacity and self confidence to innovate. / Commitment to delivering service excellence.