PAY GRADE: 424
CLASS TITLE:QUALITY CONTROL ADMINISTRATOR - SES
ALLOCATION FACTOR(S)
This is responsible administrative work planning, directing and coordinating the statewide review, analysis, and evaluation of information contained in case records for accuracy, completeness and content. The employee(s) in position(s) allocated to this class exercise(s) independent judgment in formulating or assisting in the formulation of policies and procedures which have significant impact in personnel administration and/or preparation and administration of budgets.
EXAMPLES OF WORK PERFORMED:
(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.)
- Plans, directs and coordinates the work of a staff conducting quality control review statewide.
- Assists in developing quality control policies and procedures relating to specific program areas.
- Develops and issues policies on quality improvement and related instructions within the scope of state and federal policies and regulations.
- Directs and coordinates the monthly quality control sample selection process, tabulation of findings, and preparation of statistical tables, summaries and analyses of findings.
- Develops and implements methods of interpreting quality control data for use in areas of policy development, training, program planning and monitoring.
- Applies and interprets program policies to individual case reviews.
- Acts as liaison with the Department of Health, Education and Welfare and Agriculture on state quality control operations, federal monitoring and findings of the quality control review systems.
- Coordinates special review assignments as required by the department.
- Participates in the analysis of findings for groups of error cases and in the preparation of reports in planning and implementing corrective action to improve the administration of the programs.
- Participates in meetings held with appropriate program office and district program staff in planning steps required to implement and evaluate corrective action.
- Consults with federal staff on quality control requirements, state equality control operations and federal monitoring of review systems.
- Performs other related work as required.
KNOWLEDGE, SKILLS AND ABILITIES:
(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)
- Knowledge of methods of compiling, organizing and analyzing data.
- Knowledge of supervisory or administrative principles and practices.
- Knowledge of investigative techniques and practices.
- Ability to plan and develop and evaluate programs.
- Ability to evaluate and monitor service delivery and implement corrective action.
- Ability to review case records and reports for completeness and compliance with existing policies, procedures and regulations.
- Ability to supervise people.
- Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
- Ability to understand and apply applicable rules, regulations, policies and procedures.
- Ability to communicate effectively.
- Ability to establish and maintain effective working relationships with others.
- Ability to understand and apply applicable rules, regulations, policies and procedures.
MINIMUM QUALIFICATIONS
EFFECTIVE:
7/1/2001
HISTORY:
05/18/1994