Job Description
Energy Projects Officer – 12 month Fixed Term Contract
(Hosted at Homes in Sedgemoor – Working in the Sydenham area)
Responsible to:
Allison Cawley – Being Greener Manager
Purpose:
The Project Officer will be hosted in Homes in Sedgemoor and work with circa 400 homes in the Sydenham area to maximise their energy savings. Those households not wishing to fully engage will all receive the relevant information to assist them with saving money. The approach will not be solely related to energy savings.
Main responsibilities:
· To visit each resident and survey the house to ascertain how they use energy and go through tips on how to save energy by changing behaviour.
· To support residents to look at energy companies to compare energy providers and see if switching provider could save them money.
· To carry out a financial audit on each household to ensure all benefits are being claimed and to maximise income.
· To discuss Smart meters with each resident and support them in signing up to having a smart meter installed.
· To deliver a holistic referral approach toward:
• Employment and training needs
• Financial – income maximisation
• Digital – get them digitally included, will be utilized.
· To ensure that all Being-greener behaviour change project activities are delivered and applied in accordance with the Being-greener behaviour change strategy and ensure all KPI’s are met as agreed within the Manager.
· To support and develop new initiatives and identify opportunities that will assist with adding value to the project.
· To support and develop video case studies with targeted households that will provide data and evidence that will highlight the journey those engaging have travelled.
· To report to the Manager any potential customers for good news stories or case studies that supports projects performance / future funding opportunities.
· To arrange appointments to train Green Energy Champions (GEC) with behaviour change sessions with those who have expressed an interest.
· To identify and arrange Junior Green Energy Champion training with schools
connected to targeted area and where required support training of those involved
· Any other duties determined by the Senior Management Team of Being Greener
Person Specification
CRITERIA / ESSENTIAL /DESIRABLE
Education, Training and Experience
· Experience of working with Communities either as a member of staff or volunteer / E
· Knowledge of preparation and delivery of monitoring reports. / E
· Ability to use IT and spreadsheets including Microsoft Office applications. / E
· Knowledge of social media packages such as Twitter / Facebook / E
· Experience of project/outcome monitoring and performance / E
· Experience of providing advice and guidance to the public in the private and rented sector / E
· Experience of positive liaison with partner organisations and agencies / E
· Further high/educational qualification relevant to the post / D
· Experience of organising and delivering training opportunities to individuals or community groups / D
· Hold NEA City & Guilds Level 3 Award in Energy Awareness 6281-01 / D
· Knowledge of employment and training needs / D
· Knowledge of financial – income maximisation / D
· Hold a training qualification e.g. PTTLs / D
Skills and Attributes
· Ability to communicate efficiently and sufficiently, verbally and in writing / E
· Ability to priorities workload and work on own initiative and in a team environment / E
· Excellent interpersonal skills and the ability to work as part of a team / E
· Methodical and numerically accurate / E
· A natural diplomat, highly motivated with energy and vision / E
· Identifies and exploits opportunities to gain additional resources in accordance with the priorities of the project / E
· Committed to working openly and cooperatively with colleagues and project partners and stakeholders / E
· Committed to continuous performance improvement personally and in the work place and demonstrates a track record of meeting and exceeding targets / E
· Invests time and energy in building strong networks and positive relationships / E
· Willing to work unsocial hours when necessary e.g Attendance at committees, residential workshops etc / E
· A full driving license and access to a vehicle / E
Being-greener Mindset
· ‘Can Do’ attitude / E
· Good Communication and interpersonal skills / E
· Good organizational skills / E
· Ability to work productively with colleagues at all time / E
· Commitment to excellent customer service / E
· Professional and enjoys the work environment / E
· Computer literate / E
· Welcomes change / E
· Commitment to quality / E
· Flexible approach to work – willing to help others / E
· Team player / E