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Dear Valued Customer,
It’s hard to believe only seven months have passed since Merck KGaA of Darmstadt, Germany acquired Millipore Corporation. In that time, we have been hard at work combining our businesses and creating a new € 2 billion global Life Science division. I am pleased to report the backbone of the integrated business has been successfully completed and we are now operating as one division bringing a solid foundation for our future growth. EMD Millipore, with 10,000 employees in 64 countries, now offers broader capabilities and deep expertise across bio/pharmaceutical research, development and production.
In addition to offering an update on the integration, I wanted to share an overview of some changes that you might see in the near future.
A new look and identity
We have created a new brand identity. You will begin to see our new logo and brand design in communications, products and packaging. This brand identity is built on two companies equally passionate about delivering transformational innovation while serving you, our customers and enabling your success. We remain committed to delivering the level of quality and reliability that you expect from a world class Life Science partner.
Combined organizational structure
The new division is organized into three business units combining complementary EMD Chemicals and Millipore products and services, enabling advanced, integrated solutions to meet your complex challenges:
- Bioscience provides integrated workflow solutions that help customers in academia and the bio/pharmaceutical industries, understand complete biological systems and identify new therapeutic targets
- Process Solutionssupplies products and services used by bio/pharmaceutical to develop and manufacture therapeutic drugs safely and efficiently
- Lab Solutions supplies a comprehensive range of proven, validated products and services for research, analytical and clinical laboratories in a wide variety of industries.
Interacting with EMD Millipore
Generally speaking the customer experience will remain as it is today. However, as we continue to optimize our organization, processes, tools and systems you may see some changes with the overarching goal of maximizingthe efficiency of your interactions with us. These changes will be communicated to you through your current channels and points of contact. Additionally, you may see name changes to several of our legal entities starting in 2011. Regardless of these name changes, existing contracts will remain valid and effective in accordance with their terms.
The new EMD Millipore combines agility and intense customer focus with a deep research capability and a long term strategy for success. We are excited about the future and look forward to working side by side with all of you to transform the potential of Life Science.
If you have any questions please reach out to your current contact or visit us on the web at emdmillipore.com.
Sincerely,
Bernd Reckmann
Head of EMD Millipore
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