RUEL D. CANILANG

#3 San Roque St., Pook Dagohoy, UP Diliman, Quezon City 1101

0932-8751333 /

SUMMARY OF QUALIFICATIONS

Extensive experience in the field of automotive maintenance and operations of equipments and/or facilities. Passionate about achieving a challenging task/position. Willing to learn and grow. Great people skills. Output-oriented, self- motivated, productive and organized efficient work habits. Proficient in Microsoft Office and internet.

EDUCATIONAL BACKGROUND

Major : Bachelor of Science in Mechanical Engineering

Institute/University : Mapua Institute of Technology

Year : 1993 - 1999

Certification/s : National Certificate on Automotive /

Certificate of Competency I and II

TESDA

EMPLOYMENT HISTORY

CATS Asian Cars - Mazda Greenhills

Position Title : Service Head

Duration : March 2017 – present

CATS Asian Cars - Mazda Greenhills

Position Title : Workshop Supervisor

Duration : August 2015 – February 2017

Isuzu Automotive Dealership, Inc. / Rizal Branch

Position Title : Service Supervisor

Duration : January 1, 2014 – January 31, 2015

Isuzu Automotive Dealership, Inc. / Rizal Branch

Position Title : Senior Service Advisor

Duration : August 2, 2010 – December 31, 2013

Red Systems – Coca Cola Bottlers, Inc.

Position Title : Fleet Management Supervisor

Duration : March 3 – June 30 2010

Isuzu Automotive Dealership, Inc. / Pasig Branch

Position Title : Service Advisor

Duration : April 16, 2007 – February 28, 2010

Nasser Bin Khaled and Sons Company

Bosch Automotive Division, Doha, Qatar

Position Title : Service Advisor / Team Leader

Duration : April 2005 – December 2006

Nasser Bin Khaled and Sons Company

Mercedes Benz Division, Doha, Qatar

Position Title : Service Advisor / Foreman

Duration : November 2004 – April 2005

Nissan Commonwealth, Inc.

Position Title : Service Advisor

Duration : February 2004 – September 2004


Toyota Quezon Avenue, Inc

Position Title : Service Advisor

Duration : June 2000 – February 2004

JOB DESCRIPTION

SERVICE DEPARTMENT SUPERVISION:

Ø  Performs supervisory responsibilities by overseeing contractors and technicians, staffing requirements, work schedules, monitoring of work progress, estimates and work plans for the efficient deployment of the maintenance workforce and providing status reports to senior management

Ø  Supervises independently and in harmony with the automotive shop foreman and communicates with the superiors and subordinates.

Ø  Schedules and implements the smooth flow of general shop repairs and preventive maintenance workload

Ø  Act as an over-all Officer-in-Charge as designated by the Operations Manager

GENERAL JOB:

Ø  Monitoring of the daily and monthly general service and body repair sales

Ø  Ensure smooth work flow in the service area

Ø  Monitoring of parts availability/ inventory

Ø  Monitor attendance of technicians and service advisors

Ø  Coordinate with insurance companies regularly

Ø  Promoting and selling all services offered by the dealer

Ø  Planning and assigning the task to the workshop

Ø  Monitoring the prescribed sequence of work and ensuring that deadlines are observed

Ø  Lead and provide directions and guidance in regular service meeting

SEMINARS / TRAININGS ATTENDED

§  Basic Training & Refresher Course for Pollution Control Officer

DENR-EMB Region IV

July 23-25, 2014

Bosay Resort, Brgy. San Roque, Antipolo City, Rizal

§  IADI Leadership Series (Interviewing Skills)

IADI Automotive Dealership, Inc.

Ayala Alabang, Muntinlupa City

October 25, 2013

SEMINARS / TRAININGS ATTENDED

§  IADI Service Excellence Training

Isuzu Automotive Dealership, Inc

Pasig City

December 19, 2011

§  Consumer Welfare Desk Seminar

Department of Trade and Industry

DTI – Rizal, Antipolo City

June 13, 2011

§  Disaster Management Seminar

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

May 25, 2011

§  Quality Control Tools and Techniques Training

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

September 3-4, 2009

§  IADI Leadership Series

Interviewing Skills

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

August 13, 2009

§  IADI Leadership Series Training

Basic Leadership Concepts & Discipline Management

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

June 17, 2009

§  New Product Model (NPM) Training

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

February 19, 2009

§  Customer Handling Skills Training

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

December 19, 2008

§  Reception Process and Procedures Training

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

December 18, 2008

§  Job Order Writing Skills Training

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

December 17, 2008

§  Interpersonal Communication Skills Training I and

Telephone Handling Skills Training

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

December 16, 2008

SEMINARS / TRAININGS ATTENDED

§  Basic Estimation Process Training & Parts Catalogue Orientation

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

December 15, 2008

§  Service Quality Program Training

In-Depth Training Resources, Inc.

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

June 24, 2008

§  Service Advisor 11 Step Process Training

Isuzu Automotive Dealership, Inc

Ayala Alabang, Muntinlupa City

April 28-30, 2008

§  Values Integration, TQM Briefing & 5S Orientation

Isuzu Automotive Dealership, Inc.

Ayala Alabang, Muntinlupa City

July 4, 2007

§  Image Enhancement Training

Isuzu Automotive Dealership, Inc.

Ayala Alabang, Muntinlupa City

June 14, 2007

§  Tools and Equipment Basic Operation Training

Doha, Qatar

May 10-12, 2005

§  Bosch Automotive Diesel Basic Equipments Training

Doha, Qatar

April 7-9, 2005

§  Basic Customer Care Training

Nissan Motor Phils, Sta. Rosa, Laguna

July 2004

§  Basic Automotive and Electrical Training

Toyota Motor Philippines, Bicutan

October 10-13, 2001

§  Service Advisor’s Basic Training

Toyota Motor Philippines, Bicutan

June 28-30, 2001

AWARDS / RECOGNITIONS RECEIVED

GRAND CHAMPION TOP SERVICE ADVISOR

Service Advisor Category 4th Quarter 2009

4th Isuzu Service Skills Olympics 2009 Isuzu Automotive Dealership, Inc. –

Isuzu Philippines Corporation Training Center Pasig

Laguna Technopark, Biñan, Laguna

June 27, 2009

AWARDS / RECOGNITIONS RECEIVED

TOP SERVICE ADVISOR TOP SERVICE ADVISOR

For the Month of December 2009 For the Month of November 2009

Isuzu Automotive Dealership, Inc. – Pasig Isuzu Automotive Dealership, Inc. - Pasig

TOP SERVICE ADVISOR TOP SERVICE ADVISOR

2nd Quarter 2009 For the Month of June 2009

Isuzu Automotive Dealership, Inc. – Pasig Isuzu Automotive Dealership, Inc. - Pasig

TOP SERVICE ADVISOR TOP SERVICE ADVISOR

For the Month of May 2009 For the Month of April 2009

Isuzu Automotive Dealership, Inc. – Pasig Isuzu Automotive Dealership, Inc. – Pasig

TOP SERVICE ADVISOR TOP SERVICE ADVISOR

1st Quarter 2009 For the Month of March 2009

Isuzu Automotive Dealership, Inc. – Pasig Isuzu Automotive Dealership, Inc. - Pasig

TOP SERVICE ADVISOR TOP SERVICE ADVISOR

For the Month of February 2009 For the Month of January 2009

Isuzu Automotive Dealership, Inc. – Pasig Isuzu Automotive Dealership, Inc. – Pasig

TOP SERVICE ADVISOR TOP SERVICE ADVISOR

4th Quarter 2008 For the Month of December 2008

Isuzu Automotive Dealership, Inc. – Pasig Isuzu Automotive Dealership, Inc. - Pasig

TOP SERVICE ADVISOR TOP SERVICE ADVISOR

For the Month of November 2008 For the Month of October 2008

Isuzu Automotive Dealership, Inc. – Pasig Isuzu Automotive Dealership, Inc. - Pasig

TOP SERVICE ADVISOR TOP SERVICE ADVISOR

3rd Quarter 2008 For the Month of September 2008

Isuzu Automotive Dealership, Inc. – Pasig Isuzu Automotive Dealership, Inc. - Pasig

TOP SERVICE ADVISOR TOP SERVICE ADVISOR

For the Month of August 2008 For the Month of July 2008

Isuzu Automotive Dealership, Inc. – Pasig Isuzu Automotive Dealership, Inc. – Pasig

TOP SERVICE ADVISOR TOP SERVICE ADVISOR

For the Month of April 2008 For the Month of December 2007

Isuzu Automotive Dealership, Inc. – Pasig Isuzu Automotive Dealership, Inc. – Pasig

TOP SERVICE ADVISOR

For the Month of November 2007

Isuzu Automotive Dealership, Inc. - Pasig

REFERENCES


Mr. Aurelio Coronel Ms. Sheryll Ann Chua-Tayas

Position : Operations Manager Position : Administrative Assistant

Office : Isuzu IADI Rizal Branch Office : BACO, Quezon City Hall

Brgy. Mayamot, Marcos Hiway, Antipolo City Tel : 0927-5643791

Tel : 0917-7940158

Mr. Roy Gumba

Position :Businessman / Restaurant Owner

Tel : 0917-5234380