CURRICULUMVITAE

SK ZIAUL HAQUE Address:

Resi Add: Rom No 304, 3rdFloor,

Rood No 12

Shabia, Mushaffa.

Abu Dhabi, UAE

Mob: +971567839763

ObjectiveTo work with an organization that gives me the opportunity to learn,
grow and at the same time presents me with an opportunity to
contribute towards its growth.
CURRENT PROFILE

Working as System Engineer (L2)in Securetech LLCTrouble

shooting of Windows Server (DNS, DHCP, McAfee EPO Server, Proxy,

Print Server, Altiris Deployment & notification server,and

Blackberry Server) Exchange Server 2007, and client. Backup using

Symantec Netback up Server & trouble shooting. Experience within IT

operations, infrastructure services support (Systems management),

operations, Monitoring all server through Altiris notification server,

BMC Proactive Net, work on ticket login software (BMC Remedy

Action Request System ) Reporting to operation Manager.

Technical Skills

Certifications MCSE & MCPIT Certification

MicrosoftCertification ID: 5745907

ITIL2011

Network Operating Systems Windows 2008, Windows 2003, Windows 2000

Operating Systems Windows 2008, Windows 2003, Windows XP,

Windows7,Windows NT workstation 4,

Windows 95/98/2000, MS-DOS

Worked on DELL Blade Chassis,Dell Rack

server. Working on Altiris Deployment server Notification

server version 7.0Installation & configuration of Servers

(Active Directory Services, Domain Controllers etc.),

Installing SQL Server, Microsoft ClusteringOn Windows

2003 / 2008 creating Databases, Backup and restorethrough

Symantec Product. Connecting Sql clients to Server Installing

and configuring MicrosoftExchange Server2003/2007

Troubleshooting & repairs and Assembled Hewlett

Packard Servers,Desktops, Desk Jet & LaserJet Printers,

Plotters and Scanners and all Types of Dot Matrix Printers,

Installed Many HP Net servers and Proliant Servers Including

HP ProliantDL380 G4, G5 & G6 Servers with MSA 500 G2

Installed HP Proliant ML350 G5 & G6 Storage Server), IBM

XSerie server & alsoConfiguring email clients. Knowledge of

VPN concept.

Work Experience

Currently working in Securetech LLC Abu-Dhabi.

Working as a System Engineer L2 (Support).

Handling 19 DELL Blade Chassis M1000E.336M610,M710 Blade

Servers & 16 R710,R910 Rack servers.Found any Critical Contact respective Domain admin and resolvingIssue. Creating new user Id & E-mail Id and assign permissionFolder & Mailboxes. Handling MS Exchange 2007 server,McAfeeEPO Server 4.5 SymantecNetback up Ver. 7.0 Server. Patch management throughAltiris, Handel Blackberry Server. And Quantum Library, Datacenter Activity.Microsoft Clustering on Windows 2003 / 2008Resolving Daily Exchange related Calls, server related

calls.Solving mail problems on Microsoft Outlook & configure

mails account through VNC, Net Meeting, and Damware. Daily

Activity like Send wakeup call allClient from EPO server, check

BackupStatus Check Event Viewer Log of critical Server, Checking

Server room.Managing Blackberry Servers 5.5resolving issue

related Blackberry users. HandlingDaily DatacenterActivity.

Congiguring IIS in all kind of server Monitoring all server

through Altiris notification server, BMC Proactive Net, work on

ticket login software (BMC Remedy Action Request System )

Reporting to operation Manager.

Worked Trimax IT Infrastructure & services ltd.

Working as a Noc Server Engineer in Sparsh BPO services ltd.

From June 2009 to August 2010.Handling 560 servers in 14 locations all over India found any Critical Contact respective Domain admin and resolvingIssue. Creating new user Id & E-mail Id and assign permissionFolder & Mailboxes. Handling MS Exchange 2003 server, McAfee EPO Server 4.5& VERITAS Net backup Ver. 6.0 Server. PatchManagement through WSUS server, Handel Blackberry Server.And HP backup Library MLS6030, Datacenter Activity.Resolving Daily Exchange related Calls, server related L1, L2calls.Solving mail problems on Microsoft Outlook & configure mails account through VNC, Net Meeting, and Dam ware. Daily Activity like Send wakeup call all client from EPO server, check BackupStatus Check Event Viewer log of critical Server, checking Server room. Managing Blackberry Servers & resolving issue related Blackberry Phone. Configuration and maintenance of CA eTrust manager console.Handling Daily datacenter activity.

Worked as Server Engineer in Maitreyee IT Services Pvt

Ltd (IBM Partner)From Dec 2007 to May 2009Working as

Windows Adminin GTI(Gateway TerminalIndia)

Daily Monitoring 45 servers & Network devices health status,

found any Critical Contact respective Domain admin and resolving

issue. Creating new user Id & E-mail Id and assign permission

folder & Mailboxes. Handling MS Exchange 2003 server, McAfee

EPOServer 3. & VERITAS Netbackup Ver. 6.0 Server. Patch

Management through WSUS server, Handel Blackberry Server.

And HP backup Library MLS6030, Datacenter Activity.

resolving Daily Exchange related Calls, server related L1, L2 calls.

IBM had given Training of Network Monitoring & Ticket logging

SoftwarelikeSNAPPIMON, CODESK.

Solving mail problems on Microsoft Outlook & configure mails

Accountthrough VNC, Daily Activity like Send wakeup call all

Client from EPO server, check BackupStatus Check Event Viewer

Log of critical Server,Checking Server room.Managing Blackberry

Servers & resolving issue related Blackberry Phone. Configuration

and Maintenance of CA eTrust manager console.Handling Daily

Datacenter Activity

Worked as Server Engineer in Trimax Computer Ltd. From 22nd

September 2006 to 15th December 2007.

Monitoring of Servers using what’s up Professional

Installation, Configuration and troubleshooting of DNS

Server, DHCP Server, Mail Server), Proxy Server, Print

Server & File Server.

Worked asSr.customer support hardware network engineerin,

Millennium System & Rental Pvt LtdMumbai. FromNovember

2004 to September 2006.

Worked as Customer Support field Engineer inRolex InfoTech.

Nature of Work:

Assembling of Computers

Partitioning, Formatting and Installation of Operating

Systems

Loading all device drivers

Installation of Application Software’s like MSOFFICE 95/97/2000/2003/XP CorelDraw, Pagemaker,Photoshop,Visual studio, Lotus Smart Suit, Tally,Ms Sql etc.

Installation and Updation of AntivirusSoftware’s.

Installation and configuration of Communication devices for Fax and Internet.

Installation of Multimedia

Internet configuration.

Peer to Peer Network Connectivity

Installation of Proxy Servers.

Installation of local and network Printers

Installation and Configuration of Servers (Windows 2000/2003, Windows NT4.0, )

Installing and configuring Active Directory

Creating user Profiles

Setting Group Policies

Setting File and Folder Permissions

Installation and configuration of DNS Server

Installation and configuration of IIS Server

Installation and configuration of Mail Server

Installation and configuration of SQL Server

Connecting Network Clients to Servers

Installing and configuring HP Network Laser Jet Printers, and Plotters (External and Internal Print Server Installation)

EXAM / COURSE / BOARD/
UNIVERSITY / YEAR / PERCENTAGE
1 / B.Sc (IT) / Kanpur University / 2001 / 68%
2. / H.S.C / W.B.C.H.S.E. / 1998 / 40%
3. / S.S.C / W.B.B.S.E / 1996 / 62%

Troubleshooting and repairs of all HP Deskjets, LaserJet, Plotters and Scanners

Educational Qualifications

TRAININGS UNDERGONE

Three months Inplant Training after second year in Electronics from N.Y.K.

Complete GDCA From I.C.E.I

Complete O Label Coerces from DOECE.

Complete Hardware & Network Coerces from G.C.I

MCSE

MCITP

ITIL V3

Personal profile

Date of Birth : 25 Feb 1981

AGE : 30Yrs

SEX : Male

Marital Status : Married

Nationality : INDIAN

Religion : ISLAM

Languages Known : English, Hindi, Bengali, and Urdu

Passport No : G2511371.Date of Expiry 15 June- 2017

Address : Post-Raghunath Pur, (Balichura)

Dist: Purulia (W.B)Pin-723133.

Tel : +971567839763

Email :

Strengths

  • Adaptability.
  • Ability to work and thrive under pressure.
  • Bright to pick up things fast.

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