Job Detail Information
Title: / Sales SupervisorPosting Date: / 7/12/2012
End Date: / 8/12/2012
Category: / Sales
Open Positions: / 1
Reports To: / Business Manager
Department: / Sales
Location: / Albert's Chesterfield, NH (ALB CHE)
Position Type: / Full-Time
Education Level:
Career Level:
Overview/ Summary:
Responsible for fostering and enhancing internal/external customer service and sales performance and achieving revenue and margin budgets by deploying and leading division sales teams.
Duties/ Responsibilities:
· Establish and lead an effective sales team; perform all necessary supervisory functions to effectively and efficiently manage personnel assigned, including: Effectively communicate areas of responsibility, performance expectations and execution of team goals; Identify ways to inspire a drive for process improvement; Facilitate resolution of customer issues, ensuring order fulfillment; Conduct timely and effective employee evaluations; Ensure proper training of employees; Foster a cooperative and harmonious work environment to maximize employee morale and productivity.
· Maintain existing customers and revenue; develop and grow customer business, partnerships and relationships through staff.
· Manage Sales Team administration, including accounts receivables, time off and attendance scheduling, expense and travel budgets/reports, monthly sales reports, sales forecasts and other requested reports. Coordinate scheduling with other Sales Team Leader(s) and/or Business Manager.
· Develop and maintain relationships and partnerships with key players (key AO departments and colleagues, UNFI, etc.) to achieve short- and long-term sales goals and customer satisfaction.
· Provide strategies and creative solutions for assigned accounts.
· Work with team to control gross profit margin, customer credit; monitor credit and payment histories for each customer.
· Visit accounts as necessary to enhance relationships, business and to resolve problems.
· Act as Inside/Outside Sales Representative; handle assigned call loads.
· Actively participate and contribute in sales and other business meetings.
· Obtain feedback from customers on inside/outside sales team effectiveness.
· Perform duties in accordance with HACCP and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
· Follow all policies and procedures outlined in the Albert’s Recall Plan.
· Perform all duties and responsibilities in an ethical manner and in accordance with Company policies and procedures.
· Lead and serve as a role model for others in the organization by consistent demonstration of high ethical standards.
· Perform other duties and projects as assigned by management.
· COMPETENCIES
· Ability to demonstrate high level of personal initiative to achieve goals and objectives.
· Able to develop and execute sales strategies and account planning to exceed sales goals.
· Ability to lead, coach, inspire, motivate and train sales personnel. Innovative, forward thinker; able to anticipate issues/opportunities and work through obstacles and potential roadblocks.
· Able to develop and maintain effective, positive internal/external working relationships with a diverse group of individuals throughout the organization and exemplify these qualities in a leadership role.
· Abili
Requirements/ Skills:
Bachelor’s degree or equivalent training and experience. --- 5+ years of sales and management / leadership experience, preferably in a perishable food distribution, retail or wholesale environment. --- Organics knowledge and/or experience a plus. --- Demonstrated experience meeting and exceeding sales budgets. Competent working with sales systems and MS Office Suite, including Outlook, Work, Excel and PowerPoint. English/Spanish bilingual skills a plus. --- Must have valid driver’s license.
· WORKING CONDITIONS Office setting; frequently required to sit; occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be flexible to work weekends, holidays and evenings as business needs require. Must be able to travel as necessary.
To apply, send resume with position description and 6 letter location code in the subject line to: