SOFTWARE TECHNOLOGY PARKS OF INDIA – MUMBAI

6th Floor, 7th Tower, International Infotech Park, Vashi Rly. Station Complex, Vashi, Navi Mumbai– 400705
Tele : 022-2781 2102/03/04 Fax : 022-27812034 Website –
ENQUIRY

Ref No: STPI/MUM/PUR/08-09/01/ Date: May 21 2008

Subject: Quotations for providing AMC services for CISCO Routers

STPI-Mumbai invites sealed quotations for providing Comprehensive AMC services for CISCO Routers. The equipments are installed at STPI-Mumbai.

The AMC would be finalized for a period of 1 years.

The detailed formats are as follows:

1 / Scope of Work / AMC of CISCO Routers:
The detailed configuration of equipment to be covered under AMC along with the basic support items is given at Annexure - A.
The AMC would be Comprehensive in nature.
Compliance of your quote to be mentioned in the specified space given on Annexure – A 1.NO DEVIATION FROM THE SERVICE SPECIFICATIONS ATTACHED WILL BE ACCEPTED.
2 / Commercial details / The prices (including all applicable taxes) should be provided strictly as per the format given at Annexure A 2.
Payment will be released in 4 quarterly installments, payable at the end of each quarter.
3 / Validity of quotes / The prices quoted should be valid for a period of 3 months form the last date of submission of quotes. The prices should be quoted in INR with all applicable tax inclusive.
4 / Sealed bid system / Please send clearly marked offer in sealed envelope, addressed to Director, STPI-Mumbai and marked to the attention of “Ms.Sandhya Wagh, Assistant Director”
The tender has to be submitted in two separate sealed envelopes labeled as under:
Technical Bid (Envelope No.I ) containing :
  1. Compliance to the scope of work as per Annexure A-1
  2. Letter of being an authorized service provider from CISCO
Financial Bid (Envelop No. II) containing:
  1. Quoted rates on your letter head in format given at Annexure A-2.
  2. Copies of latest Service Tax & Sales Tax Registration certificates.
Both these envelopes should be placed in separate sealed envelope super scribed as “Technical/Commercial Quotation for providing AMC services for CISCO Routers” as the case may be.
Please note, technical & commercial quotes in a single envelope will be out rightly rejected.
5. / Last Date for submission of quote /

6th June 2008

In case you are not in a position to supply the required product to us or for any other query, please send us an email at / for our internal records. For any further clarification you can visit our office on all working days or can contact undersigned.

Thank you,

Sandhya Wagh

Assistant Director

SOFTWARE TECHNOLOGY PARKS OF INDIA- MUMBAI

Annexure A-1

FORMAT FOR PROVIDING TECHNICAL QUOTES

Sr. No. / Scope of Services Required / Compliance of your quote
1 / Vendor shall provide the service through its employees or authorized agents.
2 / Routine preventive maintenance once in each quarter
3 / Any fault reported, must be attended onsite within 4 hrs from the time of fault logging and recertification time will be 08 hours. In case problem is not resolved on 08 hours or hardware fault, standby of similar configuration must be provided within 24 hrs from the time of fault logging and if not provided than a penalty of 5% will be imposed.
4 / The services are to be provided on 24 hrs a day and 7 days a week and 365 days an year basis (support will be 24 X 7 X 365 on-site)
5 / Any repair required, free upgradations available from Cisco should have to be intimated well in advance and should be covered under AMC
6 / AMC shall include visit for replacement, installation and transfer of equipment if any during the AMC period.
7 / A toll free number shall be provided for logging the fault, in case of emergency during off hours
8 / Vendor shall replace necessary parts only by parts of certified quality.
9 / If above are not maintained the contract shall be extended by one week every time.

Signature & seal of the vendor

SOFTWARE TECHNOLOGY PARKS OF INDIA- MUMBAI

Annexure A-2

FORMAT FOR PROVIDING COMMERCIAL QUOTES

S. No. / Description of equipment (for Details Please refer Annexure –A) / Qty / Unit Rate of AMC per month (in Rs.) / AMC rates per month (Rs) / Total AMC rates per annum (in Rs.)
1 /

Router 3745 (MBP)

/ 1
2 / Router 7206 (Vashi) / 1
3 / Router 7206 (Mahape) / 1
4 / Router 7206 (Andheri) / 1
5 / Cisco Router 7513 (Andheri) / 1
6 / Cisco 7206 Router(Malad) / 1
Total Amount
Service Tax
Any other tax/charges
* / Total amount (Inclusive of all taxes/duties, labour, spares, transportation and any other charges)
Payment will be released in 4 quarterly installments, payable at the end of each quarter

*Mandatory: Total Amount should be inclusive of all the applicable taxes

**Please Mention your best quotes

Signature & seal of the vendor

ANNEXURE-A
LIST OF EQUIPMENTS TO BE COVERED UNDER ANNUAL MAINTENANCE CONTRACT
Software Technology Parks of India ( STPI )
SR. # / Location / Site Address / Site Contact / PART DES / QTY / SERIAL NOS
1 / Andheri NOC / PM3, Marol Cross Road, Near MIDC, Andheri (East), Mumbai - 400 093 / Parag - 9819495082; HelpDesk Andheri - 28323005, 28304761 / C7206VXR/400/GE / 1 / 30826984/72816679
C7200-I/O-2FE/E / 1 / 31231324
PA-MC-8TE1+= / 1 / JAE1006VH4V
PA-MC-8TE1+= / 1 / JAE08093TWK
PA-8E1/120= / 1 / 21623511
PA-MC-8TE1+= / 1 / JAE0816E04P
PA-MC-8TE1+= / 1 / JAE07280C19
PA-8E1/120= / 1 / 29613383
NPE-400 / 1 / 30990016
PA-MC-2T3+= / 1 / 33826642
Midplane EEPROM / 1 / 30826984
CISCO7513/8X2-MX / 1 / 60400127
PA-MC-8E1/120 / 1 / 27488398
PA-8T / 1 / 9596945
VIP4-80 / 1 / 18936380
VIP4-80 / 1 / 25567668
PA-MC-2T3+= / 1 / 21713645
PA-4T / 1 / 7722736
FEIP2-DSW-2TX / 1 / 18299776
PA-1T / 1 / 20666018
PA-1T / 1 / 20665795
VIP6-80= / 1 / 31711964
PA-MC-2T3+= / 1 / 34274832
RSP8 / 1 / 24673190
VIP6-80= / 1 / 31711806
PA-MC-8TE1+= / 1 / JAE08093VUY
VIP4-80= / 1 / 18621118
PA-MC-8E1/120 / 1 / 28545367
PA-8T / 1 / 13341528
2 / Malad Pop / Eureka Towers, Building No. 7, Ground Floor, Off Link Road, Mindspace, Malad (West), Mumbai - 400 064 / Parag - 9819495082; HelpDesk Andheri - 28323005, 28304761 / Cisco 7206VXR / 1 / 23677091
C7200-I/O-2FE/E-BU / 1 / 29250799
PA-MC-8TE1+ / 1 / JAE08093VVN
NPE-400-BUN / 1 / 28614312
3 / Vashi Pop / Tower # 7, Floor # 6, International Infotech Park, Above Vashi Railway Station Complex, Vashi, Mumbai - 400 705 / Mayank -9892471729; HelpDesk Vashi - 27812688/ 27812408 / Cisco 7206VXR / 1 / 72808927 /30467684
PA-MC-8TE1 / 1 / JAE08093TUE
PA-MC-2E1-120 / 1 / MIC043700K8
PA-MC-8TE1+ / 1 / JAE072407DC
NPE-G1 / 1 / 30589040
4 / Mahape Pop / 1st Floor, Telecom Building, Sector 1, Millenium Business Park, Mahape, Navi Mumbai / Mayank -9892471729; HelpDesk Vashi - 27812688/ 27812408 / CISCO3745 / 1 / JPE082310D7
2FE(TX)-3W / 1 / JAE0820GTAR
NM-4T= / 1 / 31710001
NM-16A/S= / 1 / FOC08222QW1
NM-4T= / 1 / 31710237
NM-16A/S= / 1 / FOC09094UVE
CISCO7206VXR / 1 / 16063700/ 72665886
C7200-I/O-2FE/E-BU / 1 / 29441902
PA-8T-V35= / 1 / 27496798
PA-8E1/120= / 1 / 27488486
NPE-400-BUN / 1 / 34250210