CPT CODE
/HISTORY
/ EXAM / MEDICAL DECISION99201 / FOCUSED:
3 elements of HPI
No review of system
No past/family/social / FOCUSED:
Problem focused
Limited exam of
Affected body area / STRAIGHTFORWARD:
Minimal DX
Minimal review of data
Minimal risk
99202 / EXPANDED:
3 elements of HPI
Positive/Negative review of related systems / EXPANDED:
Expanded exam of
Affected body area
and its related symptoms / STRAIGHTFORWARD:
Minimal DX
Minimal review of data
Minimal risk
99203 / DETAILED:
4 elements of HPI
2-9 system reviewed
One type of history / DETAILED:
Detailed exam of
Affected body area
Plus other related
symptoms / LOW:
Limited DX
Limited review of data
Low risk
99204 / COMPREHENSIVE:
4 elements of HPI
10 systems reviewed
1 item of each of 3 types of histories / COMPREHENSIVE:
Multi-system or complete single system / MODERATE:
Multiple DX
Moderate review of data
Moderate risk
99205 / COMPREHENSIVE:
4 elements of HPI
10 systems reviewed
1 item of each of 3 types of histories / COMPREHENSIVE:
Multi-system or complete
Single system / HIGH:
Extensive DX
Extensive review of data
High risk
CPT CODE / HISTORY / EXAM / MEDICAL DECISION
99211
99212 / FOCUSED:
3 elements of HPI
No review of system
No past/family/social / FOCUSED:
Problem focused
Limited exam of
Affected body area / STRAIGHTFORWARD:
Minimal DX
Minimal review of data
Minimal risk
99213 / EXPANDED:
3 elements of HPI
Positive/Negative review of related systems / EXPANDED:
Expanded exam of
Affected body area and
Its related symptoms / LOW:
Limited DX
Limited review of data
Low risk
99214 / DETAILED:
4 elements of HPI
2-9 system reviewed
One type of history / DETAILED:
Detailed exam of
Affected body area
Plus related symptoms / MODERATE:
Multiple DX
Moderate review of data
Moderate risk
99215 / COMPREHENSIVE:
4 elements of HPI
10 systems reviewed
1 item of each of 3 types of histories / COMPREHENSIVE:
Multi-system or complete
Single system / HIGH:
Extensive DX
Extensive review of data
High risk
Chiropractic Case History
Name______Sex M F Date______
Address______State______Zip______
H. Phone(______)______W. Phone______Date of Birth______Age______
Referred by______Social Security #______
Occupation______Employer______
Have you ever received Chiropractic Care?YesNo If yes, when?______
1. Primary reasons for seeking chiropractic care:
Primary reason: ______
Secondary reason: ______
Other factors contributing to the primary and secondary reasons: ______
2. Chief Complaint: ______
Location of Complaint: ______
Complaint Began when and how? ______
Please circle the Quality of the complaint/pain: dull aching sharp shooting burning throbbing deep nagging other ______
Does this complaint/pain radiate or travel (shoot) to any areas of your body? Where?______
Do you have any numbness or tingling in your body? Where? ______
Grade Intensity/Severity (No complaint/pain) 0 1 2 3 4 5 6 7 8 9 10 (Worst possible pain/complaint imaginable)
How frequent is complaint present, how long does it last? ______
Does anything aggravate the complaint? ______
Does anything make the complaint better? ______
3. Previous interventions, treatments, medications, surgery, or care you’ve sought for your complaint: ______
______
______
______
______
_
4. Past Health History:
A. Previous illnesses you’ve had in your life: ______
______
B. Previous injury or trauma:______
______
Have you ever broken any bones? Which? ______
C. Allergies ______
D. Medications:
MedicationReason for taking
______
______
______
E. Surgeries:
Date Type of Surgery
______
______
______
F. Females/ Pregnancies and outcomes:
Pregnancies/Date of DeliveryOutcome
______
______
______
What was the date of the beginning of your last menstrual period? ______
- Family Health History:
Associated health problems of relatives: ______
______
Deaths in immediate family:
Cause of parents or siblings’ deathAge at death
______
______
______
- Social and Occupational History:
- Level of Education:
O high schoolO some collegeO college graduateO post graduate studies
- Job description: ______
- Work schedule: ______
- Recreational activities: ______
E. Lifestyle (hobbies, level of exercise, alcohol, tobacco and drug use, diet):______
______
I have read the above information and certify it to be true and correct to the best of my knowledge, and hereby authorize
this office of Chiropractic to provide me with evaluation and possible treatment of chiropractic care, for my condition.
Parent or Guardian Signature ______Date ______
Doctors Signature ______Date ______
Informed Consent
I hereby request and consent to treatment from this doctor/clinic including the performance of chiropractic adjustments and other chiropractic procedures, including physical medicine therapy and rehab; diagnostic x-rays, examinations or other testing for my condition.
I have had an opportunity to discuss with the doctor of chiropractic and/or with other office or clinic personnel the nature and purpose of chiropractic adjustments and other procedures. I fully understand that results are not guaranteed.
I understand and am informed that, as with all treatment, in the practice of chiropractic there are some risks. I do not expect the doctor to be able to anticipate and explain all risks and complications, and I wish to rely upon the doctor to exercise judgment during the course of the procedure which the doctor feels at the time, based upon the facts then known to him or her, is in my best interest.
I have read, or have had read to me, the above consent. I have also had an opportunity to ask questions about its content, and by signing below I agree to begin treatment.
I intend this consent form to cover the entire course of treatment for my present condition and for any future condition(s) for which I may continue to seek treatment from this facility.
Patient’s Signature______Date ______
Witness’ Signature ______Date______
Audit of E/M Services
Patient: / Provider:DOS: / Amount Billed: / Billed as: NEW Established
History / Date last seen:
Chief Complaint: / Date of last occurrence:
Brief HPI 1 to 3 Elements – no ROS / Detailed HPI 4 + ROS 2 to 9 + one type family
Expanded HPI 1 to 3 + ROS directly related to CC / Comprehensive HPI 4 + 10 ROS + one each PFSH
History of Present Illness
/Review of Systems
Location
/
/Documentation
/Systems
/
/Documentation
Location
/Constitutional
Quality
/Eyes
Severity
/Ears/Nose/Mouth/Throat
Timing
/Cardiovascular
Associated Signs/Symptoms
/Respiratory
Duration
/Gastrointestinal
Modifying Factors
/Genitourinary
Context
/Musculoskeletal
Integumentary
Neurological
Psychiatric
Endocrine
Hematologic/Lymphatic
Allergic/Immunologic
Past Medical History
/ Family History / Social HistoryIllnesses / Family Illness/Disease / Smoking
Operations / Mother / Drug Use
Injuries or Treatment / Father / Material Status
Current Medications / Sibling(s) / Occupation
Past Hospitalizations / Cancer / Hobbies
Allergies / Diabetes / ADL
COPD
Heart
EXAM
Problem Focused / Expanded Problem Focused / Detailed / ComprehensiveLimited exam of
affected body area / Exam of affected body area
+ other symptomatic or related / Extended exam of affected area + other systems / Complete single specialty exam
Or comprehensive multi-system
MEDICAL DECISION MAKING
Number of DX
/ Minimal / Limited / Multiple / ExtensiveAmount of Data
/ Minimal / Limited / Moderate / ExtensiveRisk of Complications
/ Minimal / Low / Moderate / HighLevels
/ Straight Forward / Low Complexity / Moderate Complexity / High Complexity
CONSULT FORM
PATIENT’S NAME: ______TODAY’S DATE: ______
CHIEF COMPLAINT(s):
HISTORY OF PRESENT ILLNESS
- Location
- Quality
- Severity
- Duration
- Timing
- Context
- Modifying Factors
- Associated Signs & Symptoms
REVIEW OF SYSTEMS (ROS): (see patient form)
Constitutional EENTM
Musculoskeletal Neurological
Cardiovascular Respiratory
Endocrine Integumentary
Gastrointestinal Psychiatric
Genitourinary Hematologic/lymphatic
Allergic/immunologicOther comments:
PAST HISTORY:
- Recent Illnesses
- Operations
- Medications
- Other injuries
- Previous treatment
SOCIAL HISTORY:currentlypreviouslynumber/amt.
- Alcohol
- “Recreational” drugs
- Chemical Dependency
- Tobacco use
- Marital status
- Hobbies
- Occupation
- Other activities
FAMILY HISTORY: (diseases that may put the patient at hereditary risk)
______
COMMENTS: ______
DOCTOR’S NAME: ______SCRIBED BY: ______
MEDICAL DECISION FORM
PATIENT’S NAME: ______TODAY’S DATE: ______
PATIENT’S CHIEF COMPLAINT(s):
______
MEDICAL DECISION MAKING
Number of DX
/ Minimal / Limited / Multiple / Extensive1. PRIMARY:______(ICD10):______
2. SECONDARY:______(ICD10):______
3. TERTIARY:______(ICD10):______
4. QUATERNARY:______(ICD10):______
ADDITIONAL:______(ICD10):______
ADDITIONAL:______(ICD10):______
ADDITIONAL:______(ICD10):______
ADDITIONAL:______(ICD10):______
RULE OUT:______
COMMENTS: ______
Amount of Data Reviewed
/ Minimal / Limited / Moderate / ExtensiveCOMMENTS: ______
Risk of Complications
/ Minimal / Low / Moderate / HighCOMMENTS: ______
DECISION
Level
/ Straight Forward / Low Complexity / Moderate Complexity / High ComplexityDOCTOR’S SIGNATURE: ______
SPECIAL TESTING ORDERS
PATIENT’S NAME: ______TODAY’S DATE: ______
PATIENT’S CHIEF COMPLAINT(s):
______
WORKING DIAGNOSIS: ______
INDICATIONS FOR FURTHER TESTING:
______
RULE OUT:
______
TESTS ORDERED: ______
REFER TO: ______
COMMENTS: ______
DOCTOR’S SIGNATURE: ______
TREATMENT PLAN WORKSHEET
PATIENT:______DATE OF ONSET:______
_____INITIAL PLAN _____SUBSEQUENT PLAN
DIAGNOSIS: ______
TREATMENT: (list modalities, procedures and physical medicine activities with rationale for each procedure)
Adjust/Mobilize: Regions C______T______L______S______P______Upper/E ____ Lower/E ____
Specific type:______
diversified, activator, blocking, mobilization, cox, etc.
Specific region:______
Spine, extremity, rib, sacral-iliac, pelvic, knee, ankle, wrist, etc.
Physical Medicine: (type) Region: Time: Setting: Rationale: Diagnosis:
______
______
______
______
FREQUENCY OF TREATMENT:______
How often per week
DURATION OF TREATMENT:______
How many weeks
EXPECTED CLINICAL RESPONSE TO TREATMENT:
______
______
______
Short-term goals: ______
Long-term goals: ______
NEXT RE-EVALUATION PLANNED: ______
TREATING DOCTOR: ______DATE: ______
MEDICARE TREATMENT PLAN
NAME: ______DATE: ______
Diagnosis:
Primary Subluxation Region: ______Symptom: ______
Secondary Region: ______Symptom: ______
Third Region: ______Symptom: ______
Fourth Region: ______Symptom: ______
Fifth Region: ______Symptom: ______
Date of first adjustment for this course of treatment: ______
(date in box 14 on claim form)
Treatment Plan:
Recommended level of care (duration and frequency of visits);
Specific treatment goals;
Objective measures to evaluate treatment effectiveness.
(examination findings, Functional Rating Index and Pain Scale)
Doctor’s Signature: ______
PHYSICAL REHABILITATION TREATMENT PLAN
Patient:______Date:______
Diagnosis: ______
Date of original injury:______
Area(s) to be treated:______
Short term Goal(s):
Long term Goal(s):
Subjective: (*before starting) Pain (0-10)______Location______
Resistance tubing: ______
Endurance Machines: ___Stair climber___ Bike ___Lifecycle ___Treadmill
Level:______TimePeriod:______RPM:______HeartRate:______BPM
Upper Back, Shoulders, Chest:
Seated Row - Bar Type: Narrow WideWeight______Reps______Sets_1__2__3__
Lat Pull - Bar Type: Narrow WideWeight______Reps______Sets_1__2__3__
One Arm Row Weight______Reps______Sets_1__2__3__
Butterfly Weight______Reps______Sets_1__2__3__
Bench Press, Machine / Free BarWeight______Reps______Sets_1__2__3__
Seated Back ExtensionWeight______Reps______Sets_1__2__3__
Codman’s ExercisesWeight______Reps______Sets_1__2__3__
Biceps / Triceps:
Arm Curls Weight______Reps______Sets_1__2__3__
Triceps Extension Weight______Reps______Sets_1__2__3__
Bar Dips - GravitronWeight______Reps______Sets_1__2__3__
Pull Ups - GravitonWeight______Reps______Sets_1__2__3__
Shoulder PressWeight______Reps______Sets_1__2__3__
One Arm Shoulder PressWeight______Reps______Sets_1__2__3__
Cervical Region:
Shoulder ShrugsWeight______Reps______Sets_1__2__3__
FlexionWeight______Reps______Sets_1__2__3__
ExtensionWeight______Reps______Sets_1__2__3__
Right Lateral FlexionWeight______Reps______Sets_1__2__3__
Left Lateral FlexionWeight______Reps______Sets_1__2__3__
Gravity Resisted Cervical ExerciseWeight______Reps______Sets_1__2__3__
PHYSICAL REHABILITATION – page 2
Patient: ______Date: ______
Low Back, Abdominals:
Back Extensions, Naut.Weight______Reps______Sets_1__2__3__
Side Bends, DumbbellsWeight______Reps______Sets_1__2__3__
Rotary TorsoWeight______Reps______Sets_1__2__3__
CrunchesWeight______Reps______Sets_1__2__3__
Abdominals, Naut.Weight______Reps______Sets_1__2__3__
Legs AndGlutes:
Leg ExtensionsWeight______Reps______Sets_1__2__3__
Leg CurlsWeight______Reps______Sets_1__2__3__
AdductorsWeight______Reps______Sets_1__2__3__
AbductorsWeight______Reps______Sets_1__2__3__
LungesWeight______Reps______Sets_1__2__3__
Ankle Flex/ExtendWeight______Reps______Sets_1__2__3__
Subjective: (*upon completion) Pain (0-10)______Location______
Compliance:_____Excellent_____Good_____Fair_____Poor
Comments/Notes:______
Next appointment ______Doctor: ______
PMR ORDERS
PATIENT’S NAME: ______TODAY’S DATE: ______
SPECIAL INSTRUCTIONS:
______
PLACEMENT OF PADS/AREA:TYPE OF PMR REQUESTED:
PATIENT’S COMMENTS: ______
ORDERING DOCTOR:______PERFORMED BY:______
DAILY NOTES
PATIENT’S NAME: ______TODAY’S DATE: ______
PATIENT’S COMMENTS/ DEMEANOR/ OBSERVATIONS:
______
PHYSICAL EXAMINATION
Pulse: / L / R / Blood pressure / L
/ / R
/ / VBI: / L / R / Carotid / Sublcavian Auscultation / L / R
Temperature / Respiration / Height / Weight
CHIEF COMPLAINT
Development / Poor / Fair / Good
Posture ______
Gait ______
ACTIVE RANGE OF MOTION
LumbarFlexion (90)
Extension (30)
Lateral flexion (20)
Rotation (30)
Cervical
Flexion (45)
Extension (55)
Lateral flexion (45)
Rotation (70)
Shoulder
Flexion (180)
Extension (40)
Internal rotation (70)
External rotation (90)
Abduction (180)
Adduction (30)
TMJ AROM: ______
CRANIAL NERVES:
I II - periph. vision
III, IV, VI - field. of gaze
V, VII - corneal reflex
VIII - watch
Weber
Rinne / II - light
III - accommodation
V - bite
VII - facial expression
IX, X - ahh
XI - trap, SCM
XII - tongue
skin, temp, temp of extremities, moisture. Describe:
(circle) hamstrings, TFL, piriformis, gluteus maximus, gluteus, medius, SI, gastro-soleus, paraspinals, quadratuslumborum, other
Describe:
(circle) Parotid, masseters, thyroid, trachea, lymph nodes, SCM, suboccipitals, posterior cervical, trapezius, levator scapula.
Describe:
PALPATION:
______
______
______
______
______
______
______
______
______
______
______
______
______
ABDOMEN / SENSORY / MOTOR / observation / - face / / / Deltoid C5, C6 (axillary)
/ auscultation / / / Light touch / / / Biceps C5, C6 (musculocutaneous)
/ percussion / / / Sharp / Dull / / / BrachioradialisC6, C7, C8 (radial)
/ palpation / / / Triceps C6, C7, C8, T1 (radial)
/ strength / - upper extremity / / / Wrist extensors C6, C7, C8 (radial)
/ Beevor’s sign / / / Light touch / / / Wrist flexors C6, C7 (ulnar, median)
/ / inguinal nodes / / / Sharp / Dull / / / Finger flexors C7, C8, T1 (ulnar, median)
/ / ASIS / / / Vibration / / / Interossei C7, C8, T1 (ulnar)
/ / Tibialis anterior L4, L5 (deep peroneal)
FEET / - lower extremity / / / Extensor hallicus long. L4, L5, S1 (deep peron.)
/ / dorsal pedal pulse / / / Light touch / / / Peronius long. L5, S1 (superficial peroneal)
/ / posterior tibial pulse / / / Sharp / Dull
/ / internal rotation / / / Vibration
/ / external rotation
REFLEXES
/ / Babinski / / / Patellar L2, L3, L4 (femoral) / / / Biceps C5, C6 (musculocutaneous)
/ / Achilles S1, S2 (tibial) / / / BrachioradialisC6, C7, C8 (radial)
/ / Triceps C6, C7, C8, T1 (radial)
/ / Segmental Motion
__ C0 __
__ C1 __
__ C2 __
__ C3 __
__ C4 __
__ C5 __
__ C6 __
__ C7 __
__ __ T1 __ __
__ __ T2 __ __
__ __ T3 __ __
__ __ T4 __ __
__ __ T5 __ __
__ __ T6 __ __
__ __ T7 __ __
__ __ T8 __ __
__ __ T9 __ __
__ __ T10 __ __
__ __ T11 __ __
__ __ T12 __ __
__ L1 __
__ L2 __
__ L3 __
__ L4 __
__ L5 __
__ SI __
coccyx
/ / heel walk L3, L4, L5 / / / SLR active / OTHER TESTS
/ / toe walk S1 / / DSLR
/ squat / rise / / / SLR passive (Lasegue’s)
/ finger to nose / / / Braggard’s
/ arm drop / / / Goldthwait’s
/ Adam’s sign / / / Patrick Fabere’s
/ Trendelenburg / / / Thomas
/ Cervical resistive muscle tests / / / Gaenslen’s
/ Cervical compression neutral, max L, R / / / Hip circumduction
/ Cervical distraction / / / SI distraction
/ / Shoulder depression / / / Active hip abduction
/ / Adson’s (anterior scalene) / Allis (>, <, =)
/ / Eden’s (costoclavicular) / leg length (visualized)
/ / Wright’s (pectoralis minor) / / / hip internal rotation
/ Spinous percussion / / / hip external rotation
/ / Kemp’s (standing / seated) / / / active hip extension
/ Active cervical flexion (supine) / / / Nachlas, Ely’s, Hibb’s
/ Cervical PROM / / / Yeoman’s
/ Soto Hall / Brudzinski’s / / / SI provocation
First / Last Name ______Date of Exam: ______
Cervical / pulling / pain / NormalFlexion / 50
Extension / 60
Left Lat. Flex / 45
Right Lat. Flex / 45
Left Rotation / 80
Right Rotation / 80
Lumbar
Flexion / 60
Extension / 25
Left Lat. Flex / 25
Right Lat. flex / 25
Penning / measurement / normal / X ray date:
C2-3 / 12.5 / break in George’s line at…
C3-4 / 18 / loss of normal lordotic curve
C4-5 / 20 / Kyphotic cervical spine
C5-6 / 21.5
C6-7 / 15.5
Re-exam date:
Cervical / pulling / pain / NormalFlexion / 50
Extension / 60
Left Lat. Flex / 45
Right Lat. Flex / 45
Left Rotation / 80
Right Rotation / 80
Lumbar
Flexion / 60
Extension / 25
Left Lat. Flex / 25
Right Lat. flex / 25
Re-exam Date:
Cervical / pulling / pain / NormalFlexion / 50
Extension / 60
Left Lat. Flex / 45
Right Lat. Flex / 45
Left Rotation / 80
Right Rotation / 80
Lumbar
Flexion / 60
Extension / 25
Left Lat. Flex / 25
Right Lat. flex / 25
X-ray Report
PATIENT: ______DOB:______
AGE______SEX: M / F EXAM DATE: ______ACCOUNT:______
X-RAY EXAM/Area:CervicalThoracicLumbarSacral / Pelvic Extremity
VIEWS TAKEN:
TECHNIQUE:
CLINICAL HX:
FINDINGS:
Bone Density:Good -- Fair -- Poor
Congenital Anomalies:
Spina Bifida:
Scoliosis:
Kyphosis:
Lordosis:
George’s Line:
Head tilt:
Pelvic tilt:
Spinal Canal Stenosis:
Anterior/Retro/Spondylolisthesis:
Spondylosis:Level______Grade______
Osteoarthrosis:
Segmental Dysfunction - Subluxations/Disc Spaces Abnormalities:
Cervical:
Thoracic:
Lumbar:
Other: (Specify)
Trauma:Recent / Previous
Compression Facture(s): Level(s)______Recent / Previous
PATHOLOGIES:
COMPARISON FILMS: TAKEN ON:
CONCLUSIONS:
RECOMMENDATIONS:
Referral(s):
Doctor’s Name: ______Today’s Date:______
Signature:______
COVER LETTER FOR
DENIAL BASED ON MEDICAL NECESSITY
Date Certified Mail No.______
Insurance Company
Inside Address
RE:
SS#:
Date of Service(s):
TO WHOM IT MAY CONCERN:
NOTIFICATION OF MEDICAL NECESSITY
According to the Explanation of Benefits on the above mentioned claim, payment was denied due to "excessive visits" compared to the usual and customary.
Your company's reimbursement plan, which is based on a systematic "schedule" of averages, is neither justified nor acceptable. Conditions may appear similar due to the limited diagnostic codes available. However, patients are individuals. Age, weight, muscle tone, previous injuries, overall physical health, social and employment activities all affect healing time to any condition.
As this patient's doctor, I make recommendations of treatment based on objective test results, symptomatic exacerbations experienced by the patient and physical findings observed.
While your company's denial does not change the need for care, it does interfere with compliance due to the stress of financial obligation placed solely on the patient. Therefore, I find your actions an obstruction of the doctor/patient relationship and a threat to the patient's health.
Objective and subjective findings are well documented and are in compliance with the standard definition of “Clinical necessity.” Your company has arbitrarily denied benefit payments without regard to this information, (see attached). I recommend that a reconsideration be made on this claim and the need for subsequent care.
Failure to respond within 10 days will result in a formal complaint being filed with the State Insurance Commissioner regarding your company's negligence.
Sincerely,
______
Doctor's Signature
Attached: medical report/narrative
REDUCTION BASED ON "U/C" LETTER
Date Certified Mail No.______
Insurance Company
Inside Address
RE:
SS#:
Dates of Service(s):
TO WHOM IT MAY CONCERN:
NOTICE OF IMPROPER REDUCTIONS
We have received a reduced payment for the above dates of service. Your company has claimed that the fee for my services exceed the "usual and customary."
Our office diligently selected a fee structure for procedures based on a variety of factors: the workers' compensation fee schedule; the average fees being charged in this healthcare community; and a fair and reasonable exchange for the level of service rendered.
Based on these standards, our fees are not only "usual and customary," in some instances, they are below the norm in comparison to my colleagues.
Your company's accusation that my office over-charges is an affront to my professional integrity and creates discord between the doctor/patient relationship I have worked hard to establish.
If your company is rescinding on your commitment to pay benefits as per the patient's policy, I advise that you refrain from discrediting my good standing as a way to methodically reduce your obligations.
I suspect that your company is in violation of unfair claim settlement practices, benefit neglect and harassment. If substantiation of your position is not sent to this office within 15 days from the date of this letter, I will join my patient in filing a joint complaint against your company to the State Board of Insurance.
Your prompt response is required.
______
(Doctor's Signature)
cc: (patient's name)
UR WITHOUT MEDICAL RECORDS
Date Certified Mail No.______
Insurance Company
Inside Address
RE:
SS#:
Date of Service(s):
TO WHOM IT MAY CONCERN:
NOTICE OF VIOLATION
We have received notice of a reduced and/or denied claim for the above captioned patient based on your company's utilization review process.
In accordance with (state's UR law article number) standard review procedures and acceptable evaluation criteria are required. It appears that your company has violated these guidelines and have rendered a decision of denial based solely on the insurance claim filed.
Our office, as provider of record, has never been contacted to furnish clinical information which is vital to the determination of clinical necessity.
Furthermore, when clinical necessity or appropriateness of health care services are questioned, the health care provider should be afforded a reasonable opportunity to discuss the plan of treatment for the patient prior to an adverse determination.