This Disability Support Worker Induction Course was produced by Greenacres Training Service;
The Cram Foundation; Flagstaff Group & The Disability Trust through funding provided by the Australian Flexible Learning Framework’s 2008 E-Learning Innovations business activity.
For More information visit: http://disabinduct.wikispaces.com/
Working in Disability Support
online induction
Workplace Supervisor Guide
CONTENTS PAGE
What is the Working in Disability Support- online induction program? 3-4
What do I need to do? 3-4
Assessment 3-4
What is the Working in Disability Support- online induction program?
This program is ideally for new support staff (and volunteers) to the Disability Support Sector.
The main content of the course is available on the web at; www.disabworkersguide.com.au
The course includes TWO MAIN COMPONENTS:
- The Online Content AND
- Workplace Learning Tasks
Firstly, the online learning contents include four modules that cover the following;
MODULE / TOPICS / ACTIVITIES /1. Welcome to the Disability Support Sector / 1. Who am I supporting?
types of disabilities / Introduction
Web links to learn about;
· Down Syndrome
· Autism
· Cerebral Palsy
2. Where am I working?
types of services / Video interviews with staff from;
· accommodation support
· community participation
· sport and recreation
· retirement services
· transition to work
· supported employment
· open employment
3. What is my job?
types of jobs available / Video interviews from staff who work as;
· Accommodation Support Worker
· Community Participation Support Worker
· Training Officer- Supported Employment
4. Working Professionally
/ Video interviews with panel of experts about;
· What is a professional
· Boundaries
· Stress
5. QUIZ / Quiz with range of short answer, multiple choice and true/false questions.
2. Rights and Risks / 1. Legislation & Service Standards / Range of learning activities that cover;
following legislation;
· The Disability Services Act 1986
· The Disability Discrimination Act 1992
· The NSW Disability Services Act 1993
· The Universal Declaration of Human Rights 1948
2. Dignity of Risk and Duty of Care / Learning activities will include;
· Link to the Villamanta Disability Rights Legal Service
· Three case studies to consider
· Expert panel responses to the three case studies
3. Occupational Health and Safety / Learning activities will include;
· Introduction to key OH&S issues
· Link to site for First Aid information
· Link to Workcover NSW site
4. Diversity / Learning activities will include;
· Interview with Multicultural professional
· Link to sites for information on range of diversity issues
5. QUIZ / Quiz with range of short answer, multiple choice and true/false questions.
3. Communication / 1. Communicating with service users & others / Learning activities will include;
· Introduction to key communication
· Introduction to augmentative communication
· Link to sites for more information about types of augmentative communication
· Interactive labeling activity
2. Industry Speak / Learning activities will include;
· Introduction to the maze of acronyms and other terms that you will encounter in your role as a Disability Support Worker.
· Link to sites for more information about the language of the sector
3. Paperless…I don’t think so? / Learning activities will include;
· Introduction to the types of paperwork you may complete and the reasons for it.
· Eight sample documents
· Copy of a privacy & confidentiality policy
4. Relationship Building / Learning activities will include;
· Introduction to the different networks you may be a part of
5. Raising issues @ work / Learning activities will include;
· Interview with a Grievance Officer to outline what types of issues may be raised at work and the appropriate procedures
· Sample Grievance Policy & Form
· Sample Complaints Policy
· Sequencing activity
6. QUIZ / Quiz with range of short answer, multiple choice and true/false questions.
4. Meeting needs- the hands on practical stuff / 1. Understanding behaviour / Learning activities will include:
· Information presentation
· Sample records
· Sample Policy from Greenacres disability Service
· Expert panel interviews
2. Critical incidents / Learning activities will include:
· The behavior curve
· Sample Policy on Behaviours
· National Disability Services- Disability Safe Project
· Working safely
· Sample Death of a service user Policy
· Sample Critical Incident Policy
3. Epilepsy / Learning activities will include:
· Sample Epilepsy Policy
· Sample Epilepsy Management Policy
· Epilepsy Action Australia
· Epilepsy: What is it & what are my responsibilities
4. Medication / Learning activities will include:
· Medication checking procedure
· Medical administration checklist
· Sample Medication Policy
· Video: Medication ; what is it & what do I have to do
· Text alternative: Medication; what is it & what do I have to do
5. Abuse & Neglect / Learning activities will include:
· Disability Hotline
· Sample Abuse & Neglect Policy
· Sample Response to Abuse & Neglect Policy
· Expert panel interview; Abuse & Neglect
· Text alternative; Expert panel interview Abuse & Neglect
6. QUIZ / Quiz with range of short answer, multiple choice and true/false questions.
The Workplace Learning Tasks are included in the workbook that is displayed on the front page of the website.
A series of learning tasks are included that will provide your staff member/volunteer with the opportunity to practice the skills and knowledge covered in the website AND learn more about their own workplace/organization.
What do I need to do?
Issue your staff member/volunteer with a username and password. See Appendix 1.
Discuss the time frame you would like the course completed in and establish a regular meeting time to review progress, address any issues and answer questions.
It may be helpful to access the learning site and download the Learner Guide to help them get started.
Assessment
We have mapped this induction course to two units of competency from the
Certificate III in Disability Work CHC30302.
These are;
CHCDIS1C Orientation to Disability Work
CHCDIS2C Maintain an Environment Designed to Empower People with Disabilities
If your staff member/volunteer does not already have this qualification this course will give them a GREAT start!
PLEASE NOTE THAT THE WORKPLACE LEARNING TASKS NEED TO BE COMPLETED TO ACHIEVE THESE UNITS.
Please discuss this opportunity with your staff member. If this is the pathway they wish to take then you will need to make contact with an appropriate Registered Training Organisation.
Contacts
If you have any questions please direct them to the Course Administrator;
Rhonda Parker Greenacres Disability Services 02 42292666.
Instruction Manual
Important things your learner will need:
1. Headset – there is a number of videos and the learner may need to adjust the volume at different times and also so that others are not disturbed.
2. Enrolment Key – the enrolment key is the word; support.
3. Username and password – to log in
STEP ONE- creating your learner’s username and password
We strongly recommend that you create the learner’s account so that you can manage their commencement and progress through the course.
STEP TWO:
STEP THREE:
Once your learner has received their registration email, they can commence the course.