Financial Aid Specialist, Finance

Page 1


POSITION ANNOUNCEMENT, Financial Aid Specialist, October 2015

POSITION: Financial Aid Specialist

  • This is a full-time position.
  • Employment is with Chattahoochee Technical College and not with an individual campus. All employees are subject to work relocation based on college needs.

POSITION DESCRIPTION

Under supervision by the Director of Financial Aid and Financial Aid Coordinator, and in close communication with the Student Financial Services Unit as a whole, this position provides information to prospective and enrolled students concerning state and federal financial assistanceand maintains current knowledge of student financial assistance programs and laws governing such. The Financial Aid Specialist will also be responsible for assisting the Financial Aid Office with the federal student aid review of NSLDS flags, subsequent ISIR’s, Pell, and other federal related issues. Applicant must be highly customer service oriented and able to function well with a team.

MINIMUM QUALIFICATIONS

  • A bachelor’s degree in a course of study related to the occupational field from a regionally or nationally accredited college is required,OR an associate’s degree in a course of study with 2 years of paid work experience in Financial Aid,OR 4 years of paid work experience in Financial Aid.
  • Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
  • Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.

PREFERRED QUALIFICATIONS (in addition to the minimum qualifications)

  • Experience working in a financial aid office at an institution of higher education with specific experience in the federal student aid processes and policies, NSLDS flags, and verification.

SALARY/BENEFITS

  • Benefits include paid holidays, annual leave, and the State of Georgia Flexible Benefits Program.
  • Please be aware that all Chattahoochee Technical College employees must be paid by DIRECT DEPOSIT unless exempted by the State Accounting Office based on “hardship” evidence provided by the employee.

APPLICATION PROCEDURE

APPLY ONLINE ONLY @ and select “Contact Us” then “CTC Jobs.” For a complete file, fill out an online application, upload cover letter, resume, and include three professional references’ contact information. Before a candidate is hired, a pre-employment criminal background investigation and employer/professional reference check will be conducted. Following screening, candidates may be asked to submit further documentation.Candidates who do not submit a current resume and cover letter will not be considered.

ANTICIPATED EMPLOYMENT DATE

October - November 2015

EMPLOYMENT POLICY

Chattahoochee Technical College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate degrees. Inquiries related to the college’s accreditation by the Commission may be directed to SACSCOC, 1866 Southern Lane, Decatur, Georgia 30033-4097 or telephone 404-679-4500. Questions related to admissions and the policies, programs, and practices of Chattahoochee Technical College should be directed to the College.

As set forth in its student catalog, Chattahoochee Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following person(s) has been designated to handle inquiries regarding the non-discrimination policies: Chattahoochee Technical College Title IX Coordinator, Cheri Mattox-Carroll, 5198 Ross Road, Room 132N, Acworth, GA 30102, (770) 975-4152 or (770) 528-5805, or or Chattahoochee Technical College Section 504 Coordinator, Mary Frances Bernard, 980 South Cobb Drive, Building G1106, Marietta, GA 30060, (770) 528-4529 or

A Unit of the Technical College System of Georgia.

Job Description Follows:

Financial Aid Specialist FIN/38

Finance FLSA Status: Exempt

JOB SUMMARY

This position is responsible for performingprofessional and administrative duties associated with the delivery of student financial aid services.

MAJOR DUTIES

  • Collects and reviews financial aid applications to determine completeness and eligibility.
  • Determines eligibility and awards financial aid applicants using various software packages including BANNER; processes applications and corrections, tracks documents, completes the verification process, generates tracking and award notifications.
  • Requests additional information for incomplete or inconsistent applications to perform accurate needs analysis.
  • Counsels and advises students and parents concerning financial aid and VA opportunities and application processes.
  • Monitors SAP status for students.
  • Assists with front-counter duties as needed.
  • Performs other related duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

  • Knowledge of student financial aid processes and procedures.
  • Knowledge of college, state and federal student financial aid programs, regulations and guidelines.
  • Knowledge of relevant federal and state regulations.
  • Skill in the operation of computers and job related software programs.
  • Skill in decision making and problem solving.
  • Skill in interpersonal relations and in dealing with the public.
  • Skill in oral and written communication.

SUPERVISORY CONTROLS

The Student Financial Aid Coordinatorassigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy and the nature and propriety of the final results.

GUIDELINES

Guidelines include Chattahoochee Technical College policies and procedures, and relevant state and federal regulations. These guidelines require judgment, selection and interpretation in application.

COMPLEXITY/SCOPE OF WORK

  • The work consists of varied specialized duties. Strict regulations and the need for accuracy contribute to the complexity of the position.
  • The purpose of this position is to provide specialized support for the student financial aid process. Success in the position contributes to the efficiency and effectiveness of financial aid processes.

CONTACTS

  • Contacts are typically with students, staff, faculty, administrators, and members of the general public.
  • Contacts are typically to resolve problems, to provide services, or to give or exchange information.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

  • The work is typically performed while sitting at a desk or table or while intermittently sitting, standing or stooping. The employee occasionally lifts light objects.
  • The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

  • A bachelor’s degree in a course of study related to the occupational field from a regionally or nationally accredited college is required, or an associate’s degree in a course of study with 2 years of paid work experience in Financial Aid,or 4 years of paid work experience in Financial Aid.
  • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.