Research and Insight Assistant

Basis: Part-time, fixed term from September 2017 until June 2018

Hours: 3 days per week (21 hours) – please specify availability within application form

Location: Normally located on the Hendon Campus, North London

Salary: London Living Wage, currently £9.75 per hour

Department: Communications & Income Team

The Role

The importance of data and information in transforming the delivery and design of services cannot be underestimated. For Middlesex Students’ Union, this information is vital in helping us to further our understanding of Middlesex University students – our members – and develop activities and opportunities that work for them. We want research to underpin and inform all that we do.

The Research & Insight Assistant will play a valuable role in helping us to achieve these goals: supporting the capture, collation and analysis of student data, and highlighting outcomes to MDXSU staff and elected officers in order to measure the impact of our work and inform delivery of new or ongoing projects.

We are seeking a candidate (Middlesex University student or alumnus preferred) with strong analytical skills, who is competent in maintaining databases, analysing data and writing reports. You will have experience in carrying out research projects utilising a variety of qualitative and quantitative methods; the Research & Insight Assistant will be responsible for producing effective surveys, alongside some facilitation of focus groups.

Responsibilities

·  Work with the Communications & Income Manager to develop and implement an annual research plan

·  Undertake research projects in a range of areas – including carrying out our annual Big Union Survey, reporting on our social media and digital engagement, and tracking student engagement in MDXSU services and opportunities

·  Plan and act out research activity, including producing surveys and facilitating focus groups

·  Provide detailed analysis of data and information, producing reports summarising findings

·  Maintain database of student details and engagement records

·  Adhere to data protection guidelines, with a focus on the incoming General Data Protection Guidelines (GDPR)

·  Work with the Communications & Income Manager to provide support and guidance for the wider team on collecting and managing data

·  Undertake other related duties as required by the Communications & Income Team

Requirements

Criteria / Requirement
Qualifications
Middlesex University student or alumnus / Desirable
Knowledge and Experience
Experience using and maintaining databases / Essential
Experience planning and carrying out research projects / Essential
Demonstrable understanding of primary and secondary research / Essential
Experience producing written reports / Essential
Ability to oversee multiple projects and prioritise work accordingly / Essential
General understanding of the work of Middlesex Students’ Union / Desirable
Attributes/skills
Excellent written and verbal communication skills / Essential
Excellent planning, organisational and administrative skills, with a particular focus on attention to detail / Essential
IT competent with an understanding of Microsoft Office and Excel / Essential
Strong interpersonal skills / Essential
Ability to meet deadlines / Essential
Values & Ethics
Team player / Essential
Positive attitude / Essential
Enthusiasm for Middlesex University and MDXSU – motivated by helping to provide a rich and fulfilling experience for students / Essential

For more information, please email