Job Title: Team Member
Department: Community Outreach
Status:Non-exempt
Wage:Based on experience
Date:September 21, 2015
Reports to: Community Outreach Director
Summary:
Engage the public throughthe existing Gatos de Santa Fe program, as well as a new program called “Mi Perro es Familia”, canvassing neighborhoods to identify needs, and participate in event outreach. The members of the Community Outreach department go out into the community, as well as phone and email communication. Because this department is new, this job description and the duties contained in it will change as the department develops.
Job Duties:
Gatos de Santa Fe
Working in the field to trap feral cats:
. identifying trapping locations, communicating with home owners, calling clinics to arrange s/n, and
pickingcats up the next day and returning to site
Logging trapping data into Chameleon, and Excel spreadsheets
Logging data from the Satellite clinic into Chameleon
Clearly communicating information about the Gatos de Santa Fe program to the public through canvassing and outreach projects
Building strong relationships with the public and fellow shelter employees.
Cleaning and caring for the Gatos equipment and Gatos van
Mi Perro es Familia
Working with the department supervisor to identifying areas within Santa Fe where community outreach is needed
Going door-to- door to talk to the community about any issues regarding their dogs or dogs in the neighborhood
Problem-solving with dog owners to assist them in getting their animals spayed and neutered, identifying any other services they may need for their dogs, and determining if the shelter can help them (the scope of which will be decided on a case by case basis)
Clearly communicating information about the program to the public through canvassing and outreach projects
Building strong relationships with the public and fellow shelter employees.
General
Communicate effectively with the public, staff, and management in both writing and speaking
Ability to safely handle cash/check donations from the public and return them to the Accounting office
Ability to safely drive shelter vehicles
Ability to perform maintenance, cleaning, and general care of the Gatos equipment
High degree of time-management skills
Ability to work with limited supervision
High level of independent decision-making required
Ability to work with volunteers in a respectful manner
Requirements:
Must be 18 years of age or older
Spanish speaking a plus
Must have a valid driver’s license and pass a DMV check
Must be comfortable speaking with the public
Possess knowledge regarding shelter operations
Promote a positive attitude and image regarding the Shelter and its practices, both within the shelter and to the public.
Ability to work with a wide range of people in sometimes emotionally charged situations
The ability to demonstrate active listening skills, provide empathy to community members, and quickly assess situations
Ability to be professional when encountering situations in which you may not agree
Regular and timely attendance is required
Position is physically demanding often working over rough terrain. The position requires repetitive motion; standing and walking, reaching and bending, in addition to the ability to regularly move & transport cats and their traps.
Knowledge of Chameleon and spreadsheets, or the ability to easily learn both
Job Environment:
Ability to lift up to 50 lbs.
Exposure to cat odor, noise, allergens and some cleaning chemicals
Ability to remain outdoors for long periods of time during heat and cold
While this is intended to be an accurate reflection of the position, management reserves the right to revise duties as needed without notice.