JOB DESCRIPTION

UNIT:Building Repairs Service

JOB TITLE:Gas Responsive Repairs Engineer/Plumber

Grade/Salary:£24,472 to £27,402 per annum

Progression through the grade will be subject to qualifications, performance and experience.

Special Arrangements:Responsive repair call out rota

Responsible To:Senior Gas Repairs & Technical Engineer

Responsible For:The day to day attendance/diagnosis/repair of gas appliances

General Job Objective:To ensure BDC tenants are provide with heating and hot water at all times

Specific Requirements:To undertake the successful repair to defective Gas and Oilappliances/systems installed within BDC properties.

To ensure all work is carried out on time, to quality and on price in accordance with the agreed performance target/s and to tenant’s satisfaction.

Comply with all Health and Safety legislation and HASAW 1974

Comply with the A1 Housing Gas/OilHealth and Safety procedures

Comply with A1 Housing policy and procedure.

Appropriate Trade Qualifications.

Key Tasks:

  1. To undertake individual or joint heating appliance maintenance, responsive repair, service and installation within the allocated area of works.
  1. To operate and work with hand held PDA devices for the allocation of work.
  1. To work on the A1 Housing gas responsive repairs call out rota within its specific requirement to achieve heating and hot water to the tenant.
  1. To undertake all trade based work to match current required qualification and training, including multi-skilling areas.
  1. To offer appropriate and timely professional/ technical advice to other repairs Co-ordinators and staff to ensure the effectiveness of the entire service.
  1. Produce boiler and system stock condition reports for the Senior Gas Repairs & Technical Engineer.
  1. Carry out detailed fume investigation reports in line with A1 Housing fume investigation policy.
  1. To complete all legislative and corporatedocumentation correctly and inform the Senior Gas Repairs & Technical engineer of any variations, materials or follow on work required.
  1. Exercise the responsibilities as defined in A1 Housing’s Safety Policy in respect of Health and Safety.
  1. To maintain the individual specific trade testing equipment stock and report any loss or defect to theSenior Gas Repairs & Technical Engineer.
  1. Undertake and implement the A1 Housing Water Testing and Analysis procedure of centralheatingsystems.
  1. To attend all required trade specific training and refreshercourses, embracing new technologies and apply the relevant skill.
  1. Comply with the A1 Housing ferrous and non-ferrous scrap recycling procedure/policy.
  1. Comply with the A1 Housing purchasing of materials in place policies. Collect and Return individual items from both external suppliers and A1 Stores.
  1. To maintain required set productivity in specific area of work where performance monitoring takes place.
  1. To operate within the method statement for customer care, including working within occupied properties In particular.
  1. To operate within a customer based/focused framework, putting the customer/tenant first.
  1. To maintain high levels of right first visit repair.
  1. Matrix holiday cover to ensure service delivery is not compromised.
  1. Any other duties commensurate with the grade and responsibility level of this post.
  1. To maintain the individual vehicle and its allocated van stock to ensure the set levels of requirement are kept

The postholder will be employed under the NJC (APT&C) conditions of service.

Prepared by:Andrew Steen

Date:20th April 2015

Signed:…………………………………………….Date:…………………………………………

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PERSONNEL SPECIFICATION – APPLICANTS MUST DEMONSTRATE, BY EXAMPLES, IN THEIR APPLICATION THAT THEY MEET THE ESSENTIAL CRITERIA

Title:Responsive Repairs Engineer

CRITERIA
Justifiable as necessary for safe and effective performance in the job / ESSENTIAL
Please provide a clear, non-discriminatory definition of the necessary criteria /

DESIRABLE

Elements which contribute to the improved or immediate performance in the job / METHOD OF ASSESSMENT E.G.
Application / Interview / Test

EXPERIENCE

/ A minimum of 5 years’ experience in domestic gas heating and plumbing installations in occupied premises. / Experience of working within a Direct Labour Organisation.
Experience installing, servicing and repairing a range of different fuel type burning appliances including Gas, Oil, Solid Fuel, Air and Ground source heat pumps.
QUALIFICATIONS / City & Guilds Craft and Advanced certificate in plumbing or similar i.e.
NVQ level 2 & 3 in plumbing.
Gas ACS, CCN1, CEN1, CKR1, WAT1, HTR1, CPA1
Level 3 energy Efficiency Domestic Heating
City & Guilds Water Regulations / City & Guilds gas utilisation
Gas ACS, MET1, CMDDA1
Part P Electrical
Unvented domestic hot water
OFTEC OIL, 101, 105 & 600A
HETAS, Installers dry and wet H003 & H004
Mitsubishi Ecodan Training
PERSONAL ATTRIBUTES / Must be hard working and conscientious. self-reliant, responsible, and able to demonstrate pride and effort in anything you undertake.
Flexible in their attitude to hours of work and comply with all relevant health and safety legislation / Ability to deal with the public
MANAGEMENT/SUPERVISORY SKILLS/ EXPERIENCE
TECHNICAL SKILLS / Ability to manage workloads
Communication skills
Interpersonal skills
Ensure all legal paperwork complies / Methodical mechanical and electrical fault finding skills
SPECIAL CIRCUMSTANCES / You must have a clean current full manual driver's license valid for use within the UK

Prepared by: A SteenDate: April 2015 Designation: Heating, Mechanical and Electrical Manager

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